This is a true Longview landmark. Friendly and courteous service from Herman and the staff. It's…read moregot an authentic, old time feel to it when you walk in the door, like going into a post office in the olden days

On 02-12-2026 I took my package to BoxCar Shipping with a Prepaid Fedex Label containing very…read moreimportant and senstive information for a client. Staff at BoxCar received my box and I received a printed receipt. I left the building feeling confident that my package was in good hands and that my client would receive it in a couple of days. In approximately 1 week my client called and asked about the package that had not been received so I looked up the tracking number on the Fedex website. To my dismay I found that Fedex had no record of picking up my package at BoxCar. I called BoxCar and a young man informed me that occasionally boxes were picked up by the wrong carrier and that often it took as long as two weeks for those packages to be returned to BoxCar. Apparently there is no system or supervision at BoxCar to ensure that the correct carrier picks up the correct package. It is now two weeks and 1 day since my package has been lost by BoxCar. This contained documents which, in the wrong hands, could easily be used for the purpose of Identity Theft and as of this date I have no idea what type of repercussions my client will suffer as a result of carelessness on the part of BoxCar staff. It isi also interesting to note that the website shown on Yelp and also on my BoxCar receipt does not exist or is not accessible. I am now driving to Tyler from Mineola when I have important documents to mail. Fedex has an Office there and does not offer services to other carriers. It takes considerable time to do this but at lease now I can sleep nights.

This store is so convenient to have in Mineola! I drive from Winnsboro (a 30-minute ride) to have…read morethese fine people pack and/or ship for me. They wrapped a huge antique mahogany rocker for me to ship long-distance, and the chair arrived in perfect condition. They are also friendly and efficient. I highly recommend BoxCar in Mineola!

Whom ever does the packages at the Marshall Texas office needs help. On the 21st my package was in…read moreShreveport. The 22 it arrived in Marshall. The 22nd it arrived back in Shreveport later in the day. Now to be delivered back to Marshall on the 23rd. I needed it today.. the 22nd. This has happened before. Poor facility.

The Marshall post office needs new leadership. I have had packages missing, delivered to the wrong…read moreaddress, and been getting my neighbors' mail on more than several occasions. I've had mail shown delivered at my mailbox nowhere to be found. Today, I went up to the post office and attempted to speak with the postmaster. I was again missing mail, two packages. After being told she wouldn't see me , I told them I'm not leaving until I speak with her. The postmaster, Daphne Moore, came out from the back of the office, my packages already in her hands, which showed delivered to my address in their system from yesterday. She immediately met me with an attitude and refused to address my concerns. Offered no help, no apology, or anything. Just a simple search of her name on FB shows that I'm not the only person that has had issues with this postmaster. I'm not the only one on my street that has been having issues with mail delivery either. Several times we have gone days without anyone on my street receiving mail. I've already filed complaints regarding the postmaster's behavior and the carrier's inability to deliver mail. I'm sure it's to no avail. Another governmental employee that collects a salary with no accountability. There are good people up at the post office. This isn't directed at you, but after interacting with this woman, I'm sure she isn't much of a supervisor either.

Here for a 2:30 passport appointment. The lady that made the appointment & who meets w you is not…read morehere & it's now 2:55. Her 3 o'clock is now here also. The other employees say they hope she hasn't forgotten her appointments. Wow.

There was no one at the Passport office in the Post Office as both were out to lunch. I had made a…read more12:30 pm appointment on line. The Post Office lady who was waiting on customers, called a new gentleman from the back, and then took care of me. She was pleasant, happy and very helpful. I could not have gotten better service.

Packages keeps missing but all my mails are coming in. Only packages are missing . Weird things…read moregoing on in this area.

The people who are working here don't have respect for Nacogdoches residents because they don't…read morewant to do their job correctly. I am always missing mail that I'm expecting and I'm always getting the same bullshit excuse of they don't know what happened to my mail. I question whether they kn how to read since I get mail that isn't mine and when I say something I either get ignored or they have an attitude. The individuals who are employed at this location should not have their jobs and should be fired immediately for failing to do their jobs.

Belton, TX, Wall St. I even think I would drive from Killeen Texas to go to this post office…read morebecause they are so good so efficient and professional and just to mention nice people.

They don't make post offices this big up north. It's reasonably close to the medical school and…read morehospital if you ever have something that needs sending.