This H-E-B is probably one of the best ones I have ever shopped as far as cleanliness, customer…read moreservice, and product availability. It's located in the southern area of Lubbock, TX, which is growing like a West Texas weed - fast! I brought my ice packs and cooler just to shop here after a long pulmonology appointment for my daughter on February 17, 2026. I'm learning that the HEB brands are okay in most cases, but their chips and other items have bioengineered (genetically-modified) ingredients that are probably also in other items I buy, but it's disappointing... something to watch since there still isn't much information about the health risks. The staff members stay fairly busy so they don't go out of their way to assist folks, but our cashier was real friendly. The Texas section is one of my favorites. There are so many neat gifts for all my Texans. It has a gas station too. Happy shopping, y'all.

I haven't been to a HEB is a really long time so it was nice to visit again. Clean and lots of…read moreoptions for everything. The fresh tortillas and bread is always a score.

I recently visited the store to purchase some coffee beans that I had been wanting to…read moreTry. I had never tried the store self ground coffee machine, but was very interested. When I entered the store I was greeted by the janitorial professional I believe her name was milka . Not only did she initiate conversation,she also showed me the coffee ground machine and explained the process as best to her ability. This interaction confirmed to me that this young lady is definitely carrying on the store core values in customer service . Thanks sprout in Lubbock store looks great!!!

Aaron was very helpful when I went in. I needed help finding specific vitamins and he knew which…read moreones I needed and he even provided extra information on those vitamins!.

I have been doing business at this Food King location for more than 20 years. I visit this store…read moretwice a week consistently. I purchased some plumbing parts that I didnt need and couldnt find the receipt for. I decided to try it and see if they would do store credit. A manager was called to the register named NATHAN. I was so impressed by this young mans character and skill in the handling of this issue that I had to write this. He stated in the exact words: "Let me show this to my manager but I can tell you that they think its important to keep good customers and Ive seen you here before." He went into the office and came back and we matched my bank transactions to the receipts he pulled from the days. He stated that the numbers had to match for bookkeeping reasons! NATHAN was a person that was TRULY working on behalf of his employer using skills and reasoning that matched exactly what was needed to follow policy and retain customers at the same time. This is a rare and exceptional combination of skill. I havent been more impressed in a very long time. Nathan is a jewel! I am an experienced patron and critic and will keep Nathan in mind when training my own future staff. Nathan/Food King Management reading this.. One more big favor.. Please reorder the Blue Bell FRENCH Vanilla Ice cream. I havent seen it on your shelves in a year but I look for it every trip. When I see it it makes me very happy and I have told some fellow ice cream professionals to check for it only at this location.

I'm a thoroughly satisfied customer who will be returning again and again. The quality, service,…read moreand overall experience have made me a loyal fan.

I love visiting here, the food is always good, especially the menudo, the service is always great…read moreand it's always kept clean, I love visiting and it's always consistent, the produce is amazing as well and I love getting groceries from there!

I like this store cause of there restaurant They serve very…read moregood food but unfortunately I can not eat no more because of my stroke and they have good products too. May God bless them

Would never recommend this grocery store to anybody!! The employees were rude and the place had…read morebugs crawling on the shelves. Maybe I just came on a bad day but this was not the clean store I had read about, I was traveling with my family and was very taken aback. I did not survive being shot at in Vietnam for this nonsense.

Love coming here to get my groceries, they always have fresh produce available and a variety of…read moreready made meals. Special thanks to a very helpful young lady(Zoe M) who helped me find a few ingredients for a new recipe we were trying. She took us to the exact aisle leach item was at. Thank you United for such a great shopping experience!

Market Street catered my cousins wedding and oh my gosh was it incredible ! Some sort of pesto…read morefried chicken , ceaser salad and garlic bread . We were all dying to get back in line for seconds ! Choose this place to cater your wedding y'all ! They do not disappoint !

SO very upset, placed an order this morning at 8 for my mothers birthday, its already 11:30am and…read morethe order JUST left for delivery, and the only reason I have that information is because I had to contact customer service manager and provided that information. I didn't pay $100 on flowers to be delivered at the time your store felt the need to. Also, once you place the order, be ready to not hear an update on the order until it is delivered. HOW INCONVENIENT. Horrible experience and NEVER AGAIN.

This store is in a great location and always stocked with everything we need. The cashiers are…read morefriendly and the service is great!

Always out of many of the ad items. When I was in the grocery business, we ordered enough product…read morenot to run out on a normal's day business. No so with United. They tell me they get a truck in every night and can only order a case of anything, and to come back the next day. I hate making multiple trips to get a sales price on an ad item. I try to go early enough in the day to get an ad item, but many times still find it out of stock. Oh, how I miss the days when Rob Snell owned and operated these stores, and how customer oriented it truly was. The staff at United are consistently friendly and seemingly caring, but their hands are tied, now that the chain is owned by Albertson's in another state. Every good thing always comes to an end.

They are the BEST grocery store in town, oh and they are also the only grocery store in town…read more Sure, you will pay a little more for what you buy but they offer you "in town" shopping. Although limited, the store offers the necessities and sometimes a few surprises like Dr Pepper in 6oz glass bottles. Staff is friendly and they carry out your groceries EVERY TIME....even if it is only one bag. #SouthernHospitality