Let's face it. Moving sucks…read more Thankfully, there is this legendary person out there to come to your rescue. Melvin Valle is exceptional. Him and his crew are the only people I've trusted with the 5 times he's moved me over the years. He takes excellent care of all your valuables, and always with a smile on his face. He's also punctual, honest and kind. I wouldn't recommend anybody else in South Florida. Moving still sucks, but Melvin will make it MILES less stressful. Call him, you won't regret it.

I just moved between two high-rises in downtown Miami and these guys made it so much easier. There…read morewere a bunch of challenges with elevators and building rules that dragged things out, but instead of rushing through, he really took the time to help and make sure it all got done right. He and his partner Roberto were super efficient and quick, but also really careful with my stuff and the buildings. Nothing felt rushed or sloppy -- you could tell they actually cared about doing a good job. Overall, great service and I'd definitely use them again!

The facility was clean, well-maintained and secure, which Mede me feel confident leaving my…read morebelongings at Safeguard. Streisanne was extremely helpful and provided excellent customer service. Overall, it was a great experience, and I would highly recommend this location. They also had great deals which was a bonus.

Saturday, the plaque at the door says they open at 8:30, it's past 9 and nobody showed up in the…read moreoffice. You call customer service and they "can't take your call at this time". Then what? We just wait forever? There's a line already of three people...

Overcharged past the initial fees!!! Caution!!! They have no mercy!…read more Charges rise by more than 15% every 3 months!

Excellent!! I will give even more stars if I could because the service of this place it's simply…read moreoutstanding. Their prices are reasonable, the storage that I got is impeccable and all the areas around it are too. I love how everything it's automatic and you can either use your code to access to all the things or you can use the app that they have. Unless you have a code or an app you cannot even enter to this place or use the elevators which I found extremely good and safe. The service of Nicolas for this past 3 months that I've been using this Public Storage has been extremely good he has been so helpful and with his knowledge I am able to get everything I need each time I go or each time a call. Thank you so much!

HORRIBLE EXPERIENCE!!!! THEY WILL AUCTION OFF YOUR UNIT WITHOUT EVEN NOTIFYING YOU!!!!…read more I rented a unit at Public Storage on 10460 SW 72nd Street in May, 2021. I paid the monthly fees and insurance for 5 years. Every six months to a year, they raise the price to the point that by end of 2025, I was paying about $400.00 for the smallest unit when initially my contract stated and I paid less than $200.00 a month including the insurance. Not only that but when I forgot to make the January 1, 2026 payment, they sent me a reminder and I paid it on January 21, 2026, including the past due payment, late charges of $157.00, $50.00 for a lien fee, for a total payment made of $515.55. The payment receipt stated that the past due payments and all fees were paid on January 21, 2026 which brought the account current and stated that the next amount was due February 1 2026. On January 30, 2026, 9 days later they auctioned off my unit and I lost all of my children's keepsakes since birth among many valuables. I have the email that I paid the past due amount and my next payment was not due until February 1, 2026. THEY DID NOT EVEN NOTIFY ME THAT THE UNIT WAS BEING AUCTIONED OFF, BY PHONE, EMAIL OR IN ANYWAY WHATSOEVER. I FOUND OUT BECAUSE WHEN I WENT TO MAKE THE PAYMENT ONLINE, I DID NOT HAVE ACCESS TO MY ACCOUNT AND CONTACTED THE FACILITY AND WAS TOLD BY DAVID THAT MY UNIT HAD BEEN AUCTIONED OFF ON JANUARY 30, 2026. ON THAT SAME DAY, JANUARY 30, 2026, THEY SEND ME AN EMAIL ADVISING THAT THEY HAD INFORMATION THAT MY UNIT WAS UNLOCKED OR IMPROPERLY LOCKED WHEN THEY KNEW IT WAS THEM THAT OPENED THE UNIT BY CUTTING THE LOCK ON THE UNIT.

From 11/2024 to 07/2025 my storage fees more than doubled. pretty horrific way of doing business…read more you lure people in with attractive prices. the people go through a monumental effort moving everything. Then after a few months you go ahead and double the fee. Never storing with Public Storage ever again.

I have moved over 30 times in my life and this was the most pleasant and professional experience by…read morefar. These guys are reliable, efficient, honest and hard working. They are organized, friendly and a real asset to have around during the stress of a move. I would recommend them highly and I would not hesitate to use them again and again.

Very efficient and knowledgeable crew. Will recommend to anyone who's looking to move stress free.read more

I needed to move from my office to an office in another location. My friend recommended Small Time…read moreMovers. I called them and met Edison on the phone. He came to my work location and gave me a reasonable estimate. On moving day, the movers arrived, exactly on time, and moved everything within a few hours. The movers were great, they wrapped paintings carried, heavy furniture and were so polite. They never took a break. I was awed when they presented the bill that was much lower than the estimate. I love this business and recommend them to any one who is making a local move.

Small Time Movers did an outstanding job with our move this past weekend. The movers were…read moreprofessional, focused, careful and hard working. We were so impressed with their work and provided such a great value. highly recommend! 10/10

Facility hours are ridiculous! During weekdays the office should close at 6 pm instead of 5 pm, and…read morethe storage should be at least close at 7 pm, that way with people that work until 5 pm have a little time to use the storage facility not only on weekends !

Great facility! I am a Univ of Miami student and storaging my belonging here for the summer was so…read moreeasy and efficent! The office was helpful getting me signed up and UM Students get a discount! Even better! I am very happy with this and will use next year too! Renee was really helpful in the office too Alec G.

Odalys was super sweet and a filled with knowledge. She was a huge help always nice to talk to…read moresomeone who knows their stuff. I was left ensured and at ease. All my questions and concerns were answered.

This place was recommended to me by a friend. It was a mess. First the front desk was gone for over…read more50 mins at 10:30am and we were told he was eating breakfast. (Mind you, they open at 9:30 on Saturday) The customers were waiting on him for a long time! When I went to my unit, there was homeless person living inside the unit. The man had the unit open and was lying on the floor inside the unit and had papers scattered all over. I was told by staff that it was normal around there and that they were paying customers. He told me he would move me to another unit on another floor and the place was even worse. The floors were all dirty and carpets appeared to have leak stains all over. There was a couple fighting up there and appeared to also be homeless. Not sure it is legal to have a homeless shelter inside a storage unit. I cancelled my reservation and got a refund.