My husband and I came to get a mattress from the Hilltop mattress firm! We would like to thank Romy…read morefor his excellent service and his professionalism. The mattress was delivered on time and efficiently! The delivery driver Jose was exemplary and should be considered as one of your better employees! We will recommend Mattress Firm to our friends and family. Thanks again for the excellent service .

Manager Steve Larkin is a legend! Not only was it one of the best mattress buying experiences I've…read morehad and first time doing this task "solo"... Steve provided knowledge, expertise, and answered my questions with transparent responses giving me buyer confidence. The store is clean, fresh and easily located with free parking in the lot. I also was able to find a hybrid model that fit my budget and felt super good when I tried it out. I can't wait to sleep on my new bed in a few days per its delivery. Cheers! *^will update with pictures later.

The guy at the desk never got up could barely answer a question. My wife and I got frustrated and…read moresplit. We ended up going somewhere else altogether. Hopefully if you go there, you won't experience the same person at the desk. PS dude you are fired.

Thank you DANIEL! I appreciate your welcoming energy and professionalism. Thank you for making this…read morepurchase quick and successful!

Our mattress wore out.........after NINETEEN YEARS, so we bought another one this January…read more In 2007, I was having excruciating back pain so was buying and returning various mattresses one after another. Finally I found our European Sleep Works Mattress and could sleep comfortably again. It developed a bit of a sunk in spot two years ago so needed to be replaced. Our new mattress is every bit as comfortable as the first one. We expect it will prove equally durable. I'm so grateful we didn't need to go one a year long quest again to find a superb mattress. I did read the post mentioning mold smell in the showroom. We noticed that too. We were not there long enough to be affected and the mattresses are not made or stored there so it didn't bother us, but we felt some concern for the staff working there full time. I suspect the smell could be a big negative from a marketing perspective. Fortunately, we already had great confidence in the product.

15TH YEAR UPDATE! Even I can't believe it's been 15 years! My king mattress is still fantastic and…read moreI love it! Same firmness and softness as the day I bought it in 2011. It's still very comfortable and I sleep great on it! I am so happy that I made this important sleep (and life!) happiness purchase at ESW!

I came to this location through a program that helped me through a difficult time in my life and I…read moream really grateful that I got to pick out my couch, mattress and bedside table. It all fit in my studio, but I didn't receive the mattress so I don't know if I canceled it and just got the sofa bed but either way I'm really satisfied with the quality of the sofa bed. I'm laying on it now and it's very comfortable.

Big selection.. they sale living room furniture they a big selection on couches they always had…read morebeds frames . Beds and living room furniture .the staff was very welcoming and friendly I was able to pick out a sofa that day.. they were closing so I came back the next day to put my deposit.. even though they closed they still stayed and didn't rush when I was trying to decide on a couch.. they will even haul away your old furniture for a small fee..

Avory was super helpful and really took the time to listen to our needs and help us find the best…read morefit. We went in over a month ago and were unsure which to buy, got a different mattress from another store and was unsatisfied. We went back to Mancini's in Berkeley where Avory remembered us and was more than happy to assist us again. We decided to go with a Mancini mattress and Avory helped us out big time. He's an amazing employee and cares about the customer. Thanks Avory! I really don't think we would have bought a mattress there if it had not been for you.

I ordered 14 mattresses to replace some older ones, so I was a little hesitant, because I was…read morepurchasing in bulk without having the opportunity to try one in person first. I am happy to say they have exceeded my expectations! They are thick, comfortable, well-made and look great. Everyone who will be using them will be pleased. I will definitely order more in the future as we continue replacing our older mattresses. I highly recommend Gerald and his team at Berkeley. I will most certainly be returning for more.

Direct Mattress Outlet is my goto vendor for mattress purchases. We have purchased a king size for…read moreour main bedroom there, plus two smaller mattresses (a queen and a twin) for our auxiliary bedrooms. The staff is always helpful and they have a decent selection. Its helpful going into do a little research online about what general types of mattresses (spring, memory foam, hybrid, etc.) are out there so you can have an intelligent conversation going into a place like this. Otherwise you are just overwhelmed by options. Sometimes they will have Tempurpedics as cheap as $800. This is a fantastic deal. But its kind of hit or miss on the selection of these high-demand luxury mattresses. We usually get a mid-grade mattress and just elect to change it more often. The cheaper mattresses do tend to sag quicker, but its nice to do a change.

I saved a few hundred on a beautyrest and it would have been more if I hadn't specifically wanted…read moreextra firm. Easy and fast, Pete helped me carry it up stairs. Thanks!!

Very good mattresses. We ended up getting the "cloud" though my favorite was a different one…read more(blanking on the name) which is a memory foam with soft topper. The cloud does not have a topper but the mattress with topper was significantly more expensive so we decided we'd get an after market topper. The cool thing about the show room is that you can test out the feel of all of their mattresses. As I said the foam with topper suits me best but something else might work for you. They have great pillow options too by the way. Note: they are closed but if you're going to buy they may do a private appointment. 2nd note: I've bought 5 foam mattresses in my life and they all claimed not to smell. Not sure if Keetsa says they don't smell but this one does on unwrapping so air it out. (As did all 4 others I have bought from different companies). Does feel ice though after first night of sleep.

Just got my new Keetsa (Pillow Plus) mattress a few days ago. I'm a side sleeper so the firm…read morefoundation combined with the soft top allows my body to feel supported yet cushioned and comfy. My back feels great and it takes the pressure off my shoulders and hips. This is my second Keetsa mattress - I guess I'm a devotee. Chuck Feiock is an expert answering all my questions and providing top notch customer support. I can hardly wait to go to sleep tonight!

I am updating my review.. My 5 star review sadly ended up…read morebeing a 2. The entire reason I came to mancinis was the ease and simplicity of the transaction as this was for my mom and not at my residence. The delivery was not that. I received via text a delivery window of 1-3 pm. The morning of before 10 am I received a call and text from the driver that he would be there in 1 hour. Irritating and unprofessional, but whatever. I thought I would just get it done. I re arranged my day, dropped what I was doing and went to meet him. I arrived a little over 1/2 hour later and let him know. This guy didn't show up until almost 2! No call, no apology. When he did get there he was rushed and rude and lazy. HE was rushed after wasting my day! He actually kind of just threw the mattress on the frame with attitude! Unbelievable. In the end, while I appreciated the knowledge and being able to physically feel the bed, I would have been better off leaving the showroom and ordering online from Amazon. If you decide to purchase from here with delivery go ahead and free up your whole day, as your time will not be respected.

Wonderful service from the Mancini's Concord location. I came in on a Saturday, luckily right…read morebefore the rush of other customers coming in, and were immediately greeted by the store manager, Suni. Suni led me through the different memory foam mattresses and in the end I was able to purchase a mattress, frame, and bed topper all within an hour. The frame was on sale for Black Friday and I was able to use an additional $150 off coupon that I found online when signing up for email notifications. The delivery and building of the bed was done the very next day.