My experience was terrible with a new dentist at this practice. Here's why: 1. I only go to a…read moredentist for dental care. Not to "tell you about myself". 2. I'm guessing they don't teach bedside manners in dental school. I left feeling judged and NEVER will return to this practice. It was never about the money and ALL about manners, care, and respect. Frightening experience!

Daughter had all 4 wisdom teeth pulled under sedation by Dr Blum when she was 18. No pain…read more Excellent experience. Husband had his upper teeth pulled and denture's. No pain. Excellent experience. I've had a root canal done by Dr Blum. Under sedation. Fully awake. No pain what so ever. It's the only way that I can handle a dental procedure. Now it's time for me to have more work done. I will be going back to Dr Blum. I highly recommend Dr Blum if your interested in painless dentistry.

Absolutely love this dentist office! Everyone is so nice and friendly and make you feel very…read morewelcomed in. They did a very good job on my teeth for my cleaning and is by far the best dentist I have been too. My daughter also loves going to see the puppy and is a very sweet girl who loves pets and makes you feel at ease if you're ever nervous!

This is the coolest office! I enjoyed my exam and the staff are easy to communicate with. The…read moreoffice is clean.

Very knowledgeable and professional staff. They were able to work me in right away…read more I've already referred two friends

He's an amazing dentist. With an efficient crew. They're all friendly and supportive and in no time…read moreat all you're out of the office and back out on Main Street.

I've been a patient here since 2016 and have always kept up with my cleanings four times a year…read more For years, the care was great, but since management changed, the quality of service and professionalism have gone downhill. Over the past year or so, I've had repeated billing issues -- told I had a large credit and owed nothing, only to get a bill the next month, then another for the same amount even after calling to fix it. I also had my worst filling experience here, where the cavity got overfilled, changing it's shape, and ended up getting a much more expensive and painful root canal to fix it. Today was the final straw. I had a 4:00 PM cleaning booked months ago and took time off work for it. At 2:06 PM, while in a meeting, I got a text asking me to confirm because someone else wanted my slot. Fourteen minutes later, they canceled my appointment via voicemail and gave it away -- no warning, no call, no mention of any new confirmation policy, not even the courtesy of enough time to check my phone. In nearly ten years, I've never missed an appointment and have rarely replied to reminder texts (I literally only have record of confirming once out of 4x a year for a decade), so this came out of nowhere. When I called, the manager was dismissive and acted like it was normal and acceptable to cancel a pre-scheduled appointment an hour before, which is absurd and awful customer care. People have jobs and responsibilities. Canceling with less than two hours' notice because someone else wanted the time I already committed to shows no respect or care for patients. Even their billing department takes longer than 14 minutes to return a call. I truly love several of the hygienists and have been loyal for years, but the management's lack of compassion, accountability, and basic customer service skills has made it impossible to recommend this office anymore. If you want a cleaning today, they might bump another patient for you... just don't count on keeping your appointment.

Dr. Leemaster and his staff have been amazing! I always receive a friendly welcome from everyone…read more Prior to my appointment all charges are explained and printed out. When I come in for my appt they always tell me what is owed before I begin so there are no surprises. Overall a great experience!

Been going there for over a decade. I am 21 days from 70. Have never had better or more…read moreprofessional Dental Work and only rate one other Dentist Office I have been to as good. Have worked in about 50 cities and towns in 14 States. Virtually pain free.

I'm disheartened that I have to write this review but I take reviews seriously when looking for new…read moreproviders and I hope this will help others assess if this dentist is a good fit for them. I've been a patient at Norman Smile Center for over a decade and initially appreciated the care I received there. I have an AT gene mutation, which increases radiation sensitivity. Until recently Dr. Campbell sympathized with my special situation and that I have to be more careful than her average patient. I need to weigh risk-benefit assessment with everything that involves radiation due to how that can compound and break down my DNA. Although one x ray won't cause cancer, studies have shown it can compound over time in someone with AT mutation and can increase cancer risk in the long run. Therefore assessing benefit and risks is important in my case. Due to my circumstance, Dr. Campbell initially agreed to bitewing x rays every 2 years--aligned with ADA guidelines for low-risk patients like me (no cavities since approx 2015, which were my first ever and were 4 small interproximal cavities due to HG in 2 pregnancies). I appreciated her concern for my health and was grateful for her care. However on my last routine visit, without warning, she told me I had to get bitewings, just one year after my last set, or she'd refuse to see me at that appointment. I was blindsided because my dental history hasn't changed, and forcing annual x rays feels unnecessary and dismissive of my genetic concerns. I have four children and finding a time to visit the dentist isn't an easy thing for me so I had no choice but to agree to the x rays since she gave me an ultimatum that I agree to x rays or leave. I was also surprised when I was told I would need a panoramic x ray at my next visit in 6 months, despite no symptoms or issues justifying it. The ADA says panoramics should only happen when they'll impact care--not on a routine schedule--yet my concerns about both type of x rays were brushed off as I was handed a sheet saying how much radiation is in bananas and going outside. I wasn't as prepared as I should have been since this was sprung on me, but since then I've been made aware of the ALARA principle, a key standard in radiation safety that emphasizes keeping radiation doses as low as possible. Given my genetic condition, and the lack of clear need for a panoramic x ray, I believe following ALARA further supported limiting my exposure to dental radiation only when it's necessary. After years of trust, this sudden inflexibility and push for unneeded procedures (exposing me to extra radiation against my documented health needs) leaves me disappointed and looking forward to moving my care to new dentist who listens instead of issues ultimatums. Avoid this dentist if you value personalized care over rigid policies, because unfortunately something changed and you won't find that here anymore. -Ramona Heitt

I had two teeth extracted in an emergency situation. I was beyond grateful for the time, care and…read moreconcern provided. From the moment I walked in the door, the people at the front desk were kind. Immediately worked me in. I had xrays done. Saw the dentist, she explained the necessity for the work to be done Immediately and explained the procedure. Within 15 minutes I was being prepared for the extraction's. The Dental Hygienist and the Anesthesiologist explained everything. Once the dentist returned she made sure I was ready and began the procedure. All the way through the procedure until completion the dentist was asking me if I was alright and if I needed anything. When done she prescribed the necessary follow up medication and antibiotics to prevent infection. I was given an after care bag as well as a follow up appointment for two weeks later. All the staff are polite, professional and truly care about the patients. Thank you and may The Lord bless you always. In Christ, Jennifer

The gave my friend a flat edged permanent crown on his canine. Essentially made his canine look…read morelike a molar. He paid almost a thousand dollars to get that tooth fixed just for them to make it not look right. Next level incompetence. They also would add on extra costs to what they would say his upcoming appointments were going to cost, always creating a problem the day of. Money-grabbing and inconsiderate to patients. Would recommend anyone to look for a deferent dental office.

as you can see this will be my second review! I need to update for you guys!!…read more I can not thank Dr. Hinckley enough!!!! His staff and him are wonderful! Let me explain my situation.... Yesterday I went to work with a very very bad tooth pain. I took a lot of ibuprofen and it would not even touch the pain that I was having! My doctor referred me to his dentist which then referred me to Endodontic Practice Associates since they knew I would need a root canal. I called them at 10:30am and the office staff was so kind! They had a cancellation with Dr. Hinckley and were able to fit me in at 3pm. I forgot to tell you I was also in the middle of moving into an apartment as well that day! So in the middle of moving into the apartment Dr. Hinckley was so kind to get me in! He was very nice and very informative! He explained everything that he was going to do before he did it and talked me through everything that he was doing and why he was doing it in the middle of the procedure! He also video taped my root canal and was very nice and let me watch everything that he was doing through the video camera! WOW what detail they have to do! I will never let another dentist do any more root canals! EVER AGAIN!! I will only come and see Dr. Hinckley! Let hope I don't have another one though! Yes it was kind of expensive.... but now knowing what all they have to do it is worth every penny! Thank you so much again for getting me in so quick and being so kind! Anyone who complains about the cost of a root canal need to watch what they do! It is amazing and the detail that they have to go through is crazy!! I will never go anywhere else to get a root canal done ever again! I was also informed my a friend that is in dentist school that dentist should not be doing root canals!! Please if you take anything from this please never ever ever get a root canal done by your dentist! They are not properly trained!!! It is like comparing an electrician doing a plumbing job!! I was not informed of these and I had 2 dentist do root canal. I wish I was informed of this!!!!!

From the owner: Thank you for your interest in Endodontic Practice Associates, a dental practice dedicated…read moreexclusively to endodontic care. We are specialist members of the American Association of Endodontists. We look forward to being of service to you. Our expert team, led by respected endodontic specialists Drs. Roane, Biggs, Bolen, and Hinckley, includes an experienced endodontic staff. We provide the highest standard of professional care in a friendly, comfortable environment. We hope that the information provided here answers many of your questions about endodontic treatment.