Dr. Saran saved my eyesight. She operated on my cataracts and glaucoma with tremendous results. Dr. Saran and her staff made the whole process seamless. Her and her staff were very kind and professional. But to tell the truth if she was rude and unkind I'd still give her five stars because my vision has improved so much. You won't find a more competent eye surgeon. read more

Avoid this place! Dr. Veena is not professional. He did the eye examination for me twice, cuz the first one is not accurate. He even got the prescription of my left and right eye reversed for the first time. The front desk staff is not friendly at all and she doesn't have much patient. Please please avoid this place. read more

Dr. Arun's has been my go-to doctor since I've started using her 3 years ago. She takes her time to go through everything, and I always feel like she genuinely cars for my health and well-being. She takes the time to break down everything so that I can understand and also gives explanations as to how it could have occurred and what i can do to prevent/mitigate against it. I'd highly recommend using her if you're looking for a physician! read more

The glasses technician, Art, is really helpful, so nice, and really good at his job. It's worth being a customer here for such consistent and helpful customer service! Thanks, Art, for adjusting my glasses! read more

I waited for over an hour for my appointment without an apology from the staff. When I finally saw the technician, he was really great, but then he had to see another patient and I waited even longer, presumably because the doctor was still not ready. I had to leave before I got to see the doctor because I had to teach. Very frustrating, and I would have felt a little better about it if the staff had apologized and told me it was unusual, or something, but they didn't. read more

Dr. Arun is utterly and completely inept when it comes to customer service. She might be a good physician but her patient development skills are absolutely horrendous. I waited over 2 hours for her at my last appointment. She never apologized for the wait. And then during the examination not only did she ask redundant questions, which should have been noted due to previous examinations, she conduct a seminar to her students and examined other patients during my exam. But the killer was during my actual examination she proceeded to answer her cell phone to discuss her "personal dinner arrangements." If I didn't have an additional ailment in which a separate physician, whom I completely trust, didn't persist that I treat with this woman I would never ever go to her again. If she treats other patients the way she has treated me then I believe she is an utter failure as a physician. read more

Kind and attentive. Very careful. My husband and I have both been happy with Dr. Arun and we have very different needs. A pleasure.

I'm having super mixed feelings about Dr. Arun's office. The first time I visited was on referral from the University Office when I was having SERIOUS eye troubles (pain, redness, the works) and I was really impressed. It's a very small and not-very-fancy office, but Dr. Arun was very accommodating and seemed extremely knowledgable. I was scheduled for a follow-up appointment and contact fitting (and sent home with many eye-drops and antibiotics) and was generally happy. Unfortunately, my second time back was a total miss. 1. I never got a confirmation call (maybe they don't do that?) and when I called to confirm myself they nearly told me I didn't have an appointment. Luckily they found me and called me back in time. 2. When I arrived it was as if they had not taken note at ALL from the last time I was there ("Why were you here? What are you here for today?"). 3. I had been told on my first visit that I needed to switch to daily contacts, and on my second visit they kind of acted as though this was a bad idea (which left me really, really confused). 4. One of their machines printed out too much data (two separate readings of my eyes), so they couldn't figure out what was the right reading, meaning that everything took twice as long. 5. There was a med student watching my appointment, which is TOTALLY FINE, but they never mentioned why she was there or who she was. Eventually, 30 minutes into my appointment, she introduced herself and asked if it was ok that she watched and asked questions. I'm always willing to help out fellow grad students, but it was horribly awkward for that first half hour when someone who appeared to know nothing was poking around my eyeballs. Now, two weeks later, and the contacts that were promised to arrive within the week are not here. I was supposed to be called upon their arrival, but I wasn't, so I followed up only to find that they were never ordered in the first place. Sigh. To top it off, I find it really odd that both Dr. Arun and almost all of her staff are CONSTANTLY checking their iphones. Honestly, if I felt like adequate attention was being paid to their work, it wouldn't bother me so much. However, considering that many mistakes have been made along the way, this seems really unprofessional I'm going to give these guys another chance because I had such warm-fuzzy feelings that first visit. Hopefully they were just having a really "off" few weeks. BUT- I'm ordering my contacts online from now on! read more

Its funny, when we are asked about who our family doctor is, 99% of us already have an answer in the back of our minds. However, no one thinks of keeping in touch with an eye doctor lets say!. Well i must admit, I am the same! Long story short, i had an emergency situation once and i needed an eye doctor ASAP. I didn't know who to call so i called dr. Arun. I wear eye contacts for more than a decade now. My eyes are in front of a computer for most of the day. By the end of the day, my eyes are so tired and dry, i just want to rip them out of my head. Once, my eyes were so dry that my contact lens got stuck in the back of my eye ball.Dr. Arun was able to see me right away and has been following me for the past 5 years. Turns out i had what is called giant papillary conjunctivitis (swelling of my conjunctiva caused by chronic use of contact lenses) along with ketoconjunctiva sicca (dry eyes syndrome). Thanks to dr. Arun, i can continue to wear my contact lenses with comfort. I am so happy i went to her. She truly cares about my eyes and i take her opinion to heart. Don't wait for an emergency to call an eye doctor. Get to know one before so you know who to call IF an emergency were to happen. read more

I started to see Dr. Arun when I was in medical school. She takes her time with patients and is always careful to explain things for anyone to understand. She is among the best of physicians I have seen practice. read more

I used to admire my opthalmologist, Dr. Veena Arun until my last appointment visit to her eye clinic. After so much waiting time and despite the fact that I had my baby waiting in the car with a friend, I could not believe that another client who came after me was given preference to see her before me and yet I was the next on line. This happened twice the same day. At first, I thought it was the receptionist's mistake when the technician disregarded me and called the same client who came after me. I complained and I was assured that it was going to be corrected. Then again, Dr. Arun did the same thing to me again and when I raised my concerns, she ignored me and told me that she would attend to me after her preferred client without any apologies. My parking ticket was due & I just couldn't afford to pay twice, so I left the place and up till date (over a month ago), no one called me back to make amends about their injustice. I believe they have too many clients and they didn't care if I left. I felt belittled and cheated because everyone is important /equal. I now question the integrity and fairness of this eye clinic. I am gone from this clinic for good! read more

I have been to this office twice, both times the staff and the doctor were trying to add on services that I did not need or want and told me that I had to certain procedures or they could not see me. I have 20/20 vision and had come to the office because I believe I had scratched my cornea or something was stuck in my eye. They wanted to dilate my eyes and give me an eye pressure test even though I was in so much pain. I couldn't believe that she would try to get me under-go these procedures when my eye was clearly irritated. I could understand wanting to do a full exam when my eye was healed. Turns out I had a corneal ulcer and needed some antiboditics. I never write reviews but I had to say something because patients have the right to refuse services and to be told that she wouldn't see unless I told a full exam was ridicilous. I am thankful that was another doctor is the area who looked at my eye to see what was going on. This procedure is called a medical eye exam and is what you get when you have trauma/ injury to the eye. You don't need all those expensive test to tell what type of vision you have. Thanks for wasting my time but you will not waste my money. read more