My review is based on my experience of getting a Mammo, ultrasound and bone density screening here…read more I was encouraged to come here by Amanda's excellent review, so please read that. I've had many mammograms in my life with in different places, and this was my first time at this location. From now on this is where I will choose to go. Everyone here was friendly and welcoming from the minute I walked in the door and I was greeted in the lobby. The space is also beautiful, safe, clean and quiet. I was the first patient of the day and there was no waiting. Everything was much more quick and smooth than I expected, and than I had experienced it any other place. As I was here, the word that came to mind is "peaceful" which is not what I was expecting to feel while getting a bunch of routine tests done. Special thank you to Julie and Sarah for making this experience so comfortable and easy.

GRWM to get my first mammogram!…read more I'm mad old - knocking on 45 and haven't had one yet. That's what medical racism and fatphobia do tho. However it was a PSA from Ananda Lewis to Black women and then my bestie who reminded me that the world is trying to kill Black women - why make it easy for them - that finally nudged me in the right direction. What I LOVED about this experience: -Steeplechase allows patients to schedule appointments without a doctor's prescription. Regular screening mammograms do not require a *referral* but many places do require a script. I went to the equivalent of a big box imaging center 2 days ago but needed a script and didn't have one. But check it - finances and time are a barrier. It's ridiculous to have patients pay to be seen by a doctor just to get a piece of paper to come get the mammogram and I wasn't doing it. In the Steeplechase model, I can make my own appt without the script and it will be up to me to send the imaging results to my doctor to have them reviewed. I'm OK with that. -It's attached to the hospital. In my experience equipment and extras like clothing, routine devices, etc. are more modern and inclusive at hospitals. -Related to the point above, bench style seating and a variety of gown sizes. -Calming, soothing environment. I'm sure there are people here getting the worst news of their lives. And others like me just trying to be a fully functioning adult. Whatever the case, it was nice to step into a quiet, clean space free from the pressures of the outside world. -Everyone was really nice - from the people working the visitor station downstairs, to the reception area inside and the medical provider who walked me through each step of the imaging. -It was pain free. I've heard these tests are awful but me and my melons were chill and handled with care. -Free parking Can I admit something? I've stayed away from this hospital since the Cullen case 2 decades ago. However, I'm glad I got over that and came here for this procedure. Not having one done has weighed on me for the better part of 5 years. Fingers crossed for the results. In the meantime, if you need one and especially if you are a woman of color and/or have a bigger body, come here! You will be treated with dignity and respect.

I recently wrote a review about how Nasty, rude and unprofessional Sandy is who works the front…read morereceptionist area. Today I received 2 messages with a threatening tone demanding she know who I am. If this contact and context of her messages doesn't solidify my earlier review boy! In the 30 plus years I've been a patient I HAVE NEVER MADE A COMPLAINT. This lady is a ticking time bomb. Why does she insist on knowing who I am and then tells me not to hide!? This individual has access to my medical records and is demanding to know who I am! I hope Martinsville and Atlantic healthcare review her behavior and determine she is clearly not fit to deal with public! It's funny how she says she's been there five years and all the complaints reference this place going downhill about five years ago! Every review reads the same we used to love Martinsville family practice, and the staff but now they are extremely rude and unprofessional, really sad! I just text one bad Apple and now there's two!

Busy place but good doctors. Been going there a few years. Dr. Bhalla is great and very thorough. I…read moredo recommend if you need a primary doc.

My experience at Pleasant Run Family Physicians has been amazing. They are the most caring and…read morekind group of individuals. They definitely see their work as a mission and one in which they have the ability to be truly helpful to others. Erica Gillroy is very kind, warm and caring, as well as thorough and non judgemental. This is old school caring and compassion. Thank you!

My experience at Pleasant Run has been first rate for three years…read more My primary physician, Erica Gilroy, warmly cares and listens well, reviews my health history carefully, looks at the big picture and how the parts relate, is broadly knowledgeable and thorough, and follows up conscientiously. I credit her with helping me in multiple ways to be in pretty good shape as I reach 80. Office staff I have encountered ... Gloria, Brittany, Kristin ... have been welcoming, efficient, and helpful. I consider Pleasant Run Family Physicians to be a community treasure.

Absolutely the finest Medical Establishment I've been to. I'm 73 so been to a few. I no longer live…read morein the Northeast but fly annually from SC for my Annual Physical and communicate with Dr. Pecora through my Portal. All Doctors there are wonderful and Staff are ALWAYS kind and helpful. My wife also flies back for her Annual with Dr. Nambiar.

Started seeing Dr. Nambiar this past year and she is absolutely wonderful. She looks and speaks to…read moreyou the entire time and not once sits behind a computer. She is kind and compassionate and gives good quality care. Highly recommend!

Train your receptionist to deal with elderly patients in this time of Covid. We came in and she…read moreasked a few questions, then rapid fired 10 questions about whether he's had nausea, etc etc etc! She never gave him a chance to answer or understand what he was hearing. He said "I can't hear you". She just said, ok fine., she said she thought I would answer for him. How would I know if he's had any of the illnesses or symptoms your asking about. He's 87, just about as sharp as and deserves to be treated with dignity and respect. You weren't busy and no one else was in the office. Slow down, take a moment, you work in an office designed to care for people.

My insurance company changed and I was looking for a new practice that takes my insurance. I also…read morewanted something closer to my home. Warren Primary Care was just that place. The staff was extremely friendly and caring and able to understand what my needs were. I am new to this practice, and they came highly recommended. I saw Dr. Andrzej Torbus, he is very through, kind, and genuinely interested in what my concerns were. I saw him two tImes, the first was to get familiar with the practice, and get recommendations and referrals to other specialist in my plan. The second visit was for medical clearance, I am having knee surgery. Both times Dr. Torbus walked in happy and smiling, and I never felt rushed. He put me at ease, and answered all of my questions. He was able to recommend routine yearly exams that I needed to have since I was a little behind. This practice is part of Atlantic Health System. Most of my information was already in their system. Dr. Torbus could see some of my previous records and dates. All I had to do was update my insurance information. The process was very easy. I love that they have an online system called "My Chart." You sign in and can access all of your medical records, tests, appointments,that are part of Atlantic Health,and even send an email directly to the doctor and his staff. Any other doctor associated with Atlantic Health System that I've seen will also be in "My Chart." This practice is located alittle down from the center of town in Warren. . There is also free parking in their lot. There are rows and rows of medical buildings up and down Mountain Ave. RT 22 and 78 are both accessible from this office. I definitely recommend this practice.