I've been a renter for the past 3 yrs for one of Up Property Management's rental homes in Irvine…read more Chris and Leonard have been outstanding from the start and they have always been professional, responsive, and have gone out of their way to make sure any repairs are addressed immediately and fixed properly. I've been a tenant at many different properties all across Southern and Northern CA over the years and I can say with confidence that Up Property Management is THE best of the bunch. Highly recommend using them!

One of the most frustrating rental experiences I've had, largely due to how this was handled by…read moremanagement, specifically Christopher and David. The unit was listed at $4,200. We initially explored pricing and ultimately submitted a paid application for $4,000, not $3,800 as they later claimed in their response. We have email proof confirming this. We were also told there could be flexibility around $4,100 if we had strong documentation, which we did. Based on that, we were encouraged to apply, pay fees, and submit everything. After doing all of that, there was no real movement or consideration. What made this worse was their response, which included inaccurate statements about us "lowballing" and "going behind our agent." That is simply not true. We were fully transparent with our agent the entire time, and she can confirm that. We also have texts supporting it. Nothing was hidden or "found out" later. Instead of focusing on a reasonable $100 difference that could have easily made both parties happy, they chose to argue and escalate things publicly through responses rather than work toward a solution. That says a lot about their priorities. The bigger issue here is the lack of transparency. If the price was always firm at $4,200, that should have been clearly stated upfront. Instead, we were led to believe there was flexibility, only to find out after paying application fees that there wasn't. The communication throughout felt dismissive and unprofessional, and their response only reinforced that. My advice to anyone considering renting through them: be cautious before paying any application fees, and make sure any statements about pricing flexibility are clearly confirmed in writing. Based on this experience, I would not recommend working with this team.

True Res are professionals but more than anything an honest team who understand the challenges a…read moreCalifornia landlord has to comply with and with that in mind, they put tenants safety/comfort first. The team pays attention to details when a work order has been needed and I find them a trustworthy company. 5/5

Gary from Pear in an absolute pleasure to deal with and we sure did appreciate his professionalism…read morewhile we lived in one of their managed properties. There a reasom they have much higher approval ratings than other management complanies, and Gary definitely contributes to their company. Thanks again, Gary !

We're incredibly grateful to have worked with Tyler From the start, he was very professional,…read moreattentive, and genuinely invested in helping our family find a home that fit our needs. This wasn't just about buying a house--it was about finding a place to build our future, and Tyler truly made that possible. His knowledge of the market, responsiveness, and ability to negotiate a great deal made all the difference. Even in a competitive market, he stayed committed, patient, and always had our best interest in mind. We never felt like just another client--he made us feel prioritized every step of the way. Thank you, Tyler for making this chapter of our lives so special. We couldn't have done it without you!

Unfortunately, my experience with Cameron Carlson was great until it wasn't. I wouldn't be able to…read morerecommend this real estate agency.. My experience with Cameron was great until it wasn't. He went completely ghost and did not put in the contract with the sellers that they could take the pots in my front porch. They were there the day before for the walk-through. Cameron mentioned the sellers would be taking some plants,(he should have put that in the contract if the sellers wanted to keep) come to my surprise the day I get the keys. The two front plants are completely gone! Completely unacceptable also during the inspection as well many things were missed, and Cameron and his team recommended this person.. This is from my personal experience

Nexus has been an absolute breath of fresh air. Jonathan and Celeste continuously go above and…read morebeyond, and they are genuinely the most responsive and proactive management team I've encountered. What really stands out is that they listen, take action, answer questions, and actually have systems in place to stay organized and get things done. That shouldn't be remarkable in HOA management, but unfortunately, it is. For our Board, Nexus regularly hosts webinars on HOA-specific topics and brings in vendors and experts to educate us on changing laws, maintenance, and other important issues. They also have a wealth of trusted contractor and vendor contacts, which has been incredibly helpful when addressing maintenance concerns and community improvements. And from a resident perspective, my experience has been just as positive. When I needed to update information for our callbox, their online portal made the process incredibly fast and efficient. They communicate with us regularly through their resident center app/email. They have such an organized portal for us to find information related to our community. I could go on and on! Jonathan and Celeste truly make you feel like your concerns matter and that someone is actually taking ownership of them. I cannot recommend Nexus enough!

Payment processing system is good ( let's hope they have good cyber security infrastructure in…read moreplace .. time will tell). Poor conflict resolution systems in place. I sent an email a year ago with pictures and details about damage being caused by association trees only to receive a response. "They were too busy to cover the subject during a meeting" and crickets for a year. They tried to charge me far above what our normal replacement cost for a pool key, about $50 over the " usual" and after requesting a call from our management liason ... crickets for several weeks.. still waiting! SHADY!

Infinity inherited a rather challenging situation from the previous property management company…read morethat oversaw my small luxury apartment complex in Laguna Beach. Over the past year, I have been consistently pleased with the quality of maintenance/landscaping/etc. Additionally, everyone I've talked to there has been very professional and open to suggestions. For example, I had an idea (educating the residents on how to turn the water off in the event of an emergency) to mitigate the risk of water damage in a building from the 1970s. Billy & Chloe not only heard me out but actually sent someone out to show me personally how to do it, and then followed up with step-by-step written instructions including photos. This approach made me feel like we're all on the same team, and I would recommend them as a property management company unequivocally.

I'll give you my honest review about Encore Apartments in Orange managed by Infinity Residential…read morewithout mentioning names. I moved out after my three 1/2 years in early October. Almost renewed but glad I didn't. The first leasing agent was great. The second not so much but has gotten better when I gave my notice. The unit was one of the cleanest units left and the new tenant who moved in said the same thing. I barely used the oven, like new Carpet condition was like new. I used 3M Command Strips everywhere. No painting needed I even left my $250 ceiling fan for the new tenant. And the cleaning fee. Whopping $380 was charged. I knew there was a cleaning fee but wow!

has been helping me with my property for at least eight years now. I had a very difficult tenant…read moreand he came in and handled the situation to help me get them out. Not only that, he took over the major renovation I needed to do to correct all the damage that they did to my . He and his company handle everything having to do with my rental. It is so nice to have all the financials in one place for my year end taxes. I highly recommend Hermitage Property Management.

I've had such an amazing experience with Hermitage Property Management and Mike Ewing! Mike helped…read moreme buy my first condo a few years ago, and Hermitage did a fantastic job managing it while I owned it. When it came time to sell and move into a new house, I didn't hesitate to reach out to Mike again--and I'm so glad I did! He went through every hoop and hurdle to make sure the whole process went smoothly. Super responsive, patient, and genuinely cares about his clients. Can't recommend Hermitage and Mike enough--they've been incredible from start to finish!

Tony in maintenance at Santa Maria is very professional . He goes above and beyond to get things…read moredone . Juan is also a great help you call something in he is there . We had issues in our home we have a special needs son Tony made sure our transition from our apartment to another until went smooth until work could be finished Thank you so much .

I am a long time resident of turtle ridge apartment homes. Recently I had a customer service…read moreexperience that went well beyond my expectations. Carlos Padilla and a member of the facilities staff responded to a maintenance request I submitted earlier. My dryer was generating an odd smell. Upon investigation, Carlos identified the smell as burning lint . He immediately disconnected the equipment and requested that a full dryer exhaust cleaning be performed. He apologized for the inconvenience and took the time to explain to my wife and I why he didn't want us to use the dryer. What we quickly realized was his commitment to residents safety. I can't remover the last time I felt like someone was more concerned about my family's safety than I was. Carlos made me feel like he was! Great experience. Melissa in the front office and both Jose's in maintenance all deserve to be recognized for their commitment to experience also.

My husband and I had the privilege of working with Liz to sell my mother-in-law's home after she…read morepassed away in August 2025. We first met Liz in September 2025, and from the very beginning, we were incredibly impressed. What immediately set her apart was her approach to pricing the home. Rather than relying solely on neighborhood comps like most agents, she used a sophisticated valuation system that factored in the home's condition, upgrades, and improvements over time. She walked us through how the software evaluated renovations such as kitchen and bathroom updates, roofing projects, and other investments by considering when the work was completed, what was spent, and the local return on investment. It was fascinating to see such a detailed and thoughtful approach to determining the home's true market value. During that first meeting, Liz also took the time to thoroughly explain the market conditions and discuss the best timing for listing the property to maximize its value. She confidently told us that once listed, the home would likely sell within three to four weeks. After months of preparing the house, which included cleaning out more than 50 years of memories and belongings, we finally listed the property in April 2026. Throughout the entire process, Liz provided exceptional guidance every step of the way. She was knowledgeable, patient, and never once pushy. She always presented us with information and options, allowing us to make informed decisions while trusting her expertise. That trust paid off. Just as she predicted, we received multiple offers and sold the home within three weeks! Liz exceeded every expectation we had. She made what could have been an overwhelming and emotional experience feel smooth, peaceful, and manageable during a very stressful and heartbreaking time for our family. Her professionalism, compassion, and dedication are truly unmatched. Elizabeth Do is a gift, both in her work ethic and in her humanity. I cannot recommend her highly enough to anyone looking to buy or sell a home. Liz, you are truly the GOAT!

Best experience I have EVER had working with any real estate agent or Realtor!!…read more I've bought/sold two homes in the past working with at least 3 Realtors through the process and Liz and her team delivered the best experience BY FAR! My wife and I worked with Liz on the purchase of our new dream house in Orange County. From the start she was going above and beyond what we were expecting. We called rather suddenly when a property showed up on the market and scheduled to go see it with her. We weren't seriously looking before this. By the time we got to the property she and her team already had a good understanding of the history of the listing and were working comps real time to give us a clear understanding of what fair market value would be. Even adjusting it for what we were seeing in person at the property. We weren't certain if it was more of a buyer's market or a seller's market as it had been a seller's market for so long, but she explained the current conditions/trends of what she was seeing in the area and gave us EXCELLENT advice every step of the way. But she was also never pushy. She ultimately left it up to us to make the decision with the information she provided. We trusted her expertise and it absolutely paid off, literally. We got a deal on the property that we are very happy with. She offered great advice on everything from prices, timing, and even when to potentially walk away. Liz has a team of people that really seem to communicate as a team, not just a group of individuals working under the same company name. In passing conversations Liz talked about how she and her team work together, and it does seem like they get to share in each others expertise and experiences to develop a good understanding of the market. Liz also talked about what she does to train her team, and she seems like a great leader. No one looks left behind to fend for themselves, and it seems very structured so that everyone has support and training to deliver great customer service. Liz has a great reputation in the area which I think was a huge benefit in our case. The seller's Realtor already knew Liz and trusted her. We happened to meet the seller's Realtor, and even without Liz present, the seller's Realtor had nothing but great things to say about their interactions. Her expertise really does seem to be in demand as she seemed to be giving seminars or talks to audiences even outside of her team. Even with her busy schedule it never really impacted the scheduling of events at our home. She always still met us at the property for events like home inspections, walk throughs, and giving us the keys to the property. She always provided great communication and was very responsive whether it was through e-mail, calls or texts to help answer questions. I can be "particular" (picky) about some things and whenever I brought up a question or concern, no matter how small, she never dismissed it or tried to excuse it as something I didn't need to worry about. She took my concerns seriously and got them addressed. Out of everything, I think this is what I am most grateful for as it kept me comfortable working with her and I never felt like she was just trying to "close a deal", which was my preconceived notion of Realtors unfortunately. She really does seem to care for her clients and making sure they are happy. I would 100% work with Liz again!

NBVP has been great! I was referred by a family that has been renting a property in Newport Beach…read more They've been managing my house for about a year and my number one compliment of them is their selection of renters. Our house was built to house 3 families and ideal for kids. My house has been very respected by all the renters and I've personally met many of them in passing while I was grabbing things out of storage. Just simply very nice people. And through summer I've had very few vacancies (so if you planning to use your property, plan accordingly) and this has only gained the value of the rental property. Thank you NBVP!!!

Review - 120 31st Street…read more ONCE IN A LIFETIME- Absolutely perfect beach getaway! We had an incredible stay at this beautiful beach house! Here's how I can break it down: LOCATION: 10/10 The location was absolutely perfect--just steps from the beach(halfway between tacos & sand... ) **Literally ran in foot to Pavilions & back in 8 minutes flat round trip** CLEANLINESS: 10/10 Spotless, immaculate, towels were perfection, tidy (not cluttered!) COMFORT: Bedrooms & beds were cozy, comfy & CLIMATE controlled(A/C!) PRO Insider tips: * Don't stand too still in the shower, you'll end up wet in the dark, like I did with the Motion sensor automatic lights... * Brought beach towels for everyone; bring twice as many as you think you'll need. The entire experience exceeded our expectations, from the gorgeous location to the wonderful accommodations and excellent communication. I don't ever want to leave! We would absolutely stay here again and highly recommend this beach house to anyone looking for the perfect coastal vacation. Ten/10 stars all around!

The Brand Haus property management company is everything a good PM company should be. As a renter,…read morewhat would you want? Communication - When I have a question or a problem, either Brandon or his assistant, Rebecca return my calls promptly, usually in a few minutes! They address my concern or question and I go back to my day. Repairs - since moving in I have only had 3 small repairs, and each of them has been addressed promptly by Brandon's amazing home repair person, Vince. Let me take a moment to also say, that Vince arrives at the scheduled time, does excellent and professional work, and cleans up everything. I wish I had known Vince when I owned a house! This is my first experience as a renter in a very long time, and The Brand Haus has made this easy and stress-free.

It was a great decision to hire The Brand Haus to manage my rental property in Newport Beach. My…read moreexisting tenants were somewhat difficult to deal with, but throughout the process, Brandon (and Rebecca) were courteous, professional, and knowledgeable. They were always available to answer questions and to provide their considerable insight. They have a stable of quality contractors to address any needed repairs. They provide excellent property management at a reasonable price.