MEEEE-OW!!!! These guys rock!!!…read more I am a traveling contractor who does not get the opportunity to be at home with my pets very often and the majority of that responsibility goes to my partner. With an ill pet, all you want to know is, "Is he going to be ok?" "Is she getting better?" Our pets are more than a part of our family, they ARE our family. When my pet, Sparky, became distant and annoyed, and began to eat less, he also had a growth on his chin that I could not help him with...because I am not a doctor. Ah-ha! I reached out to HOPE Animal Rescue and I can't be more grateful. They stepped in and helped get Sparky to a veterinarian within a few days, after the application process was completed, and Sparky is a HAPPY CAT. Laurel was especially helpful in that she made the process seem like there wasn't a process...even though we all know what it takes to get things done today. Feats like this are not marginal notes in life...they are magnificent, loving, caring moments in time that help us to remember, "Wow. I really don't feel so alone out here in the world." I cannot say enough about HOPE Animal Rescue. In a way, Hope Animal Rescue rescued my pet AND me, because I was so distraught over what was happening to him and the not knowing is what creates the fear. Thank you to Laurel and the entire VOLUNTEER staff and businesses that help to support Hope Animal Rescue. You rescued the best part of me today...and if you're doing that for me, I know that you're doing this for a lot of other people. THANK YOU for all of the hard work that you're doing out there for the animals that aren't a part of our health care system.

Great system in place. Adopted my dog easily and they confirmed it was the best place for the dog.read more

I had adopted my puppy from iIAR recently. A big shout out to all the professional volunteers. They…read moreare careful placing their animals in a safe, loving environment.

Independent Animal Rescue (IAR) goes above and beyond to care for companion animals in the Durham…read moreand Chapel Hill communities. They are truly all-volunteer and every decision they make is made with the best interest of the dog or cat in mind. I started fostering kittens with IAR in 2014 and continued on as a foster for several more years before transitioning to other volunteer roles. I also am what is known as a foster fail, having adopted an adorable lanky kitten early on as a companion for our resident kitty. Due to personal health concerns, I sadly stepped down from my volunteer roles last year, but I have a deep love for IAR and wouldn't hesitate to recommend them to anyone looking to adopt a dog, cat or pair of kittens, or to foster or volunteer! If you happen to be on one of the North Durham Nextdoor websites, on just about every post concerning community cats or dogs you'll see numerous individuals who have found help through IAR recommending them as a resource for guidance and support. I am sure the same is true throughout Durham, Chapel Hill, and Carrboro. IAR is quick to step in when there is a need - whether it's saving kittens who are in storm drains, feeding and spaying and neutering feral colonies, or rescuing and caring for homeless dogs and cats until they find their forever homes.

Pet friendly place. Gives a furry friend a temporary home while at the same time finding a forever…read morehome for these pets. Associating with Paws on death Row, I dropped off food, toys, leashes and beddings for these pets to live comfortably.

We adopted from these folks recently. Unlike another rescue, the cages are bigger, two level…read more"condos" or entire rooms with only 4 cats. Their cats did NOT all have health conditions unlike another rescue we visited. We expressed interest in two cats in October but were traveling. So they said they can't promise anything but if still available we could apply to adopt. Our adoption application was approved in less than a week. When we finally went there in January, they were very helpful with the process. And we adopted the two cats we've been watching since October!

This was such an awesome experience, the staff was friendly and knowledgeable. Keep in mind these…read morepeople are volunteers this establishment runs off of people like you and me visiting and donations. This is not a zoo it's a sanctuary and rescue and I highly respect what they do here. it takes a lot, more that I can probably fathom to rescue and care for all the animals they have here (they do have a lot) from a variety of turtles, tons of different birds that were beautiful, monkeys, horses, donkeys, a camel, cats, dogs, raccoons, fox, bunnies, reptiles, ant eater, bats, pigs, the list goes on. You can tell these animals are well cared for as well, just keep in mind that they are rescues and we don't know what they have been through before they arrived. the entrance fee is more than reasonable for the experience.

The 5 stars is for the overall experience. It's an animal rescue on a personal property, it is not…read morea "zoo" that being said we saw some things we have never seen in a typical zoo. You also get up close to the animals but they are still in enclosures. For $15 a person it's more than reasonable and you know your money goes to helping the animals. If you are traveling on I-95 this is 12 minutes off the Benson exit. A great break on your long drive on I-95. Walking surfaces are natural, not paved or concrete, please consider this when choosing your footwear!

WORST ANIMAL SHELTER IN NORTH CAROLINA DO NOT WORK WITH THIS ANIMAL SHELTER. ESPECIALLY HELEN!!!…read moreShe will read your emails and ignore them and then let you know she ignored your email. I'm going to have to find out who hired her because they handled my owner surrender terribly. All of the employees act like they don't know what to do without speaking to a manager. Managers are always in a meeting when you need to speak to them.... Just terrible place please save yourself from the headache of working with these people.

I've visited this shelter several times for the Dog Day Out program and to potentially adopt a cat…read more On two occasions, I was greeted when I arrived but then left waiting for around 30 minutes with no follow-up, despite sitting in the lobby in plain view. Each time, I eventually had to find another staff member for assistance. There are many wonderful employees at this shelter who clearly care about the animals and the visitors. However, a few staff members do not seem to take their responsibilities seriously. For example, one woman with short brown hair noticed blood on the floor, pointed it out aloud, and then walked away to chat with a coworker instead of cleaning it up, allowing several guests to step in it and track it through the building. Another staff member with red hair greeted me but then disappeared to the back, where she spent time ranting rather than helping, leaving me waiting for about half an hour. My girlfriend and I decided to foster a cat before adopting, so we could ensure our current cat would get along. We noticed fleas on the new cat on the way home. We immediately returned to the shelter to discuss the issue, and after some conversation, decided to try taking the cat back home again. Unfortunately, we later discovered the cat also had worms. We ultimately returned him for treatment to get to work and for them to check out anything else they missed. During the entire process, we were not asked to sign any paperwork, nor were we informed of the cat's medical conditions or given any records, even though we told them we have another cat. This lack of transparency was disappointing, especially since the cat himself was incredibly sweet, and I was genuinely sad to return him. He was taken off the Cite, so I assume he has gone to a new home. Overall, the shelter has kind, dedicated staff and many wonderful animals, but there are some areas, especially communication, professionalism, and accountability, that could use serious improvement.

Wonderful staff with so much knowledge of the pups that they take care of. Pam was wonderful when…read morehelping us with getting Zelda to be part of our forever home. They come with being fixed and up to date on all their shots.

Adopted our Beau 3 years ago. The staff and foster volunteers truly care about finding the best…read morehome for the animals. Adopting an animal involves a process, but the end result is so worth it. We have the happiest puppy in the world.

What a fun store. It's an easy stop when you're in the mall and looking for something for the…read morepet-lover. Animall seems to have guinea pigs and cats available for adoption all the time, and then at certain times, dogs and rabbits. There's a store cat that hangs out by the register ignoring people as they pay for their goodies. The rabbits and guinea pigs don't seem to last long, as there's usually an "adoption pending" sign within a short time. The big open space near the front of the store, during adoption events, usually has a large open top cage for the dogs. Like Kristen said in her review, there's a lot of space here, and not a lot of product. But, what they do carry, at least in the non-food items, is a little different than what you'll find in the big box stores. The mugs and picture frames, for example, are adorable. If you're in the mall, this is a place worth visiting to pick up a small toy for your four-legged friend or a gift for yourself. And if you don't have a furry friend, you can adopt one here. Animall makes it easy to shop, find a furry friend, and stock the house with the required pet accoutrement. And if you don't want to adopt, it's nice knowing the proceeds from any sale here goes to various pet shelters in the area.

Was here this weekend for an adoption event - which they have tons of! Check out their calendar -…read morethey are always having different rescues in the area bring their dogs up for adoption on the weekends. This is a pretty big store but found that their selection was just okay - there was a lot of bare space. They do have some pretty cool dog toys that I haven't seen before - which is a nice break from the typical toys. They have an okay selection of dog food - great no grain selection. They have kittens, hampsters, and guinea pigs there for purchase but a pretty small amount of actual supplies. I will definitely be back for more events and to get my favorite no grain brand...but I probably wouldn't go here for supplies.

My firsthand experience tells me that this place is a scam. Read the response from the "owner" to…read morethe other comment and also note that all the positive reviews happen to be from the exact same day. Stay away.

STAY AWAY!!! I paid $550 deposit for bulldog puppy and the morning before I was suppose to pickup…read morethe puppy they emailed me requesting an additional $500 so they could complete paperwork and registration before I arrive. I live in Washington DC and drove 3 hours to New Brunswick to pickup puppy this past Saturday and upon entering the city was sent a last minute email that the puppy had an infection and couldn't be picked up. Mind you they didn't think to tell me this before I wasted 3 hours driving to New Brunswick. I asked to see other puppies since I was there and was ignored via email. I requested a refund of $1050 (the total amount paid) and have still yet to receive a refund or have puppy delivered as they told me Saturday afternoon that he'd be delivered to me in DC today. They've completed ignored my emails and have yet to return my $1050. Absolutely horrible customer service. Will be filing a complaint if I don't receive my money or the puppy today. They were quick to request payment but have been unresponsive in delivering puppy. Please save yourself time, money, and frustration and use another trustworthy breeder!!! Stay away from cutesy bulldog!

I am 64 years old and I have been adopting rescue animals my whole life, as has my wife. Two of…read morethem were "special needs animals". This has always been a joyful experience, UNTIL NOW! Dealing with these horrible people has been one of the worst experiences we have ever been through. We patiently answered all of their highly invasive and personal questions which included questions about how we lost our pets!? My wife is one of the sweetest and most caring people I have ever known and it was heartbreaking to sit there and watch her cry for over an hour reliving these horrible events with our sweet pets. We gave them our own veterinarian as a reference! Then after all this, they extort $10 from us. We paid thinking this was the final step and we would finally get our puppy. Nope! Then they wanted a video of our home!! Who in their right mind is going to send a total stranger a video of their home?!? By the way, we have a beautiful home with 10 acres and a creek but that shouldn't matter. All that matters is we have an empty yard where a beautiful dog should be playing. I truly do not know what is wrong with these people and I have a Master's Degree In Psychology! I feel sorry for the animals, THEY DESERVE BETTER AND SO DO WE!!

I do not and will not recommend this pet rescue to anyone. The lack of communication between Lori,…read moreTaylor and Ambyr is little to non. You fill out the application, do everything asked, you get approved, and then you get to ask questions. I asked the adoption fee price and told them I needed some time to think about it (this was 5pm on a tuesday) I text back at 620am (Wednesday) and told them id like to move forward with the adoption, I get told "Wonderful. We will have ambyr reach out." (8:02am). Come Thursday I haven't heard anything from ANYONE so I reached out (at 5pm) "Hello, when should I be expecting Ambyr to reach out?". You guessed it, never heard anything back!! Sunday morning (11:30am) i reached out about lack of communication and how we will be moving forward. (4:46pm) I get a text back from THE SAME NUMBER!! "Hi this is Lori Sorry Taylor was off last week When you didn't commit and were concerned over the fee I approved another applicant and they adopted Tito the very next morning Looks like Taylor didn't know that and texted you that Ambyr would call n" 13 hours is all you get to make a decision. If the dog is adopted in that time then they just wont communicate that or anything with you. A WASTE OF TIME!!!