Our experience with Unlimited Charters for our wedding in October 2024 was a complete disaster from start to finish. We hired them to provide reliable transportation for our guests, but instead, we received a series of delays, lack of communication, and complete disregard for the impact it had on our big day. Despite sending our itinerary over a week in advance and receiving confirmation, Unlimited Charters' dispatch team inexplicably claimed they never received it, forcing us to resend it repeatedly just days before the wedding. This lack of organization was only the beginning. The shuttle, which was supposed to pick up our guests from the hotel, showed up over an hour late. Our guests were stranded, waiting in the heat, unsure if they would even make it to the ceremony on time. Many were forced to scramble for alternative transportation or pay out of pocket for Ubers. Multiple calls from my father, wedding coordinator, and guests went unanswered or left us on hold indefinitely. This complete failure to provide timely service led to guests arriving late to our ceremony, ruining the carefully planned schedule on one of the most important days of our lives. As if that wasn't enough, the return trip was equally disastrous. The shuttle was supposed to return to the venue and make multiple trips to bring guests back to the hotel. However, the shuttle arrived nearly an hour late, right before closing. By this point, we had a sick baby needing to get home, and the delay complicated our departure from the venue, as most guests were required to vacate by 10 PM. For the amount of money we paid, we expected a stress-free and professional service. Instead, Unlimited Charters delivered chaos, miscommunication, and a complete lack of accountability. After numerous follow-up emails, phone calls, and messages left without a single response, we feel compelled to warn others of this company's utter incompetence. If you value punctuality, professionalism, and reliability for your event, I sincerely hope you look elsewhere. Here is additional proof that I was reassured more than once that the transportation would run smoothly, and yet, here we are. read more

I had the pleasure of securing a party bus for my son's rehearsal dinner in November. The wedding was originally supposed to be in May, but Covid virus had other ideas so the event was pushed to November. After8 months of not speaking when I called Unlimited charters they were jolly on the spot. The only downside was the day of the dinner--the driver was told to contact me a couple of days before to ensure everything was set up according to plan I never heard from the driver and THANK GOODNESS Unlimited 'charters was answering their phones on a Saturday night as they had to track down the driver to ensure he was on time. That was done and off we went. Unlimited Charters did a great job, Ken in particular! However the driver was a bit off-putting and sullen. Not UC's fault. read more

We were trying to get a large charter bus for our robotics team. Unlimited was the ONLY company that went out of their way to schedule a bus and driver. They did so on SHORT (less than 3 days) notice, and they made our trip work with awesome customer service and ability to make things work! Mike bent over backwards to make our competition trip a reality, and I will not soon forget the customer service we were given. Please give these folks a serious look when booking a charter vehicle! read more

We hired Unlimited Charters to transport guests 50 miles to a wedding venue. The driver was on time, very cooperative, and the guests all had a great time on the ride to the wedding. The driver was flexible about the leave time returning home, and once all guests were loaded, it was a nice quiet ride home because the bus driver was the only one still awake. We had some unusual requests with the scheduling, and all the details turned out exactly as we expected. read more

Our experience with Unlimited Charters was nothing but awesome. Our driver Ken was fantastic, very professional, helpful, friendly, and got us everywhere we needed to go on time. It was easy to book with them and our driver even was willing to change the schedule a bit to fit our transportation needs. We even got an upgrade from what we originally booked! I would highly recommend Unlimited Charters. read more

My experience with Unlimited Charters was excellent. I booked with Ken, whose communication was excellent. He explained what to expect, gave me a fair price, and was in touch throughout the process. My driver was Avis, who was absolutely delightful. Unlimited Charters was a big part of a special evening and I recommend them without hesitation! read more

Where can I start? I googled for Wedding Charters and their website came on top, From start to finish the experience was great, Ken was very helpful in whole process. Vehicle was decorated beautifully with flowers inside and a personalized ribbon to match our color scheme. Thank you for contributing so positively to my sister's wedding day. read more

The staff for Unlimited Charters were super friendly and helpful! The ride was super smooth and our driver was super kind! I would totally recommend them to anyone in need of a charter bus! They communicated with us throughout the entire process and arrived on time when we needed them to! read more

Amazing affilliate partner! We needed 3 buses for a wedding we were short on and Ken with Unlimited Charters came through last minute for us! Drivers were super professional and and dressed nice, buses were great and the guests were happy! Couldn't be more pleased! read more

Everything was amazing! The bus driver was excellent! The wedding party loved not worring how they would get from one place to another. I will definitely recommend you guys to everyone I know. Thanks for taking the worries off us. read more

My family and I had an amazing experience with this company. I plan on using them again and again, very organized. Got exactly what I requested. Very reliable! 5+ stars! read more

Great service, accommodating/skilled drivers and very attentive/responsive sales staff. I worked with Ken and he did a great job. Highly recommend! read more

I recently hired an mini bus service and there provide the best car I ever rented. Amazing services and very professional driver Mick

We were an affiliate for Unlimited Charters. They would not pay there bill so we stopped being affiliated with them

Perfect for our sports team travel -- plenty of space for everyone and equipment, and everything went smoothly.

Amazing customer support, Team really help and find the best fit for us and very professional