This is the company for your locksmith needs. Steve came in one day to change my locks. He was very…read moreinformative and helpful through the process. He is very smart and Brooks and key in Decatur AL should be your first choice. The people at the front desk are great and customer oriented as well. Laurie P.

Awesome service! Super quick to get to the site, rekeyed locks and made us keys in a jiffy. We are…read morevery very happy with them and highly recommend them!

this is the one! quality service, kindness, and value! highly recommended! fast response too!read more

Locked ourselves out of our vehicle after breakfast. Mr. Love was quick to respond and was out…read morewithin 30 minutes. Can't thank him enough as we were able to get to our reservation in time. I would say pricing was very resonable especially for such a quick response time. Highly recommend.

Dedicated, reliable, honest, and responsive! Quality work and doesn't give up! Recommend him for…read moreany of your needs!

AAA is usually pretty good with their vendors, but they really blew it this time. These folks are…read moreunreliable, not dependable, and have ZERO idea what they're doing. in addition to being unprofessional, the young Son of the Owner was condescending and in Bully Mode upon arrival. DO NOT DO BUSINESS with them. They simply are not worth the time or headache.

I had an issue with an old safe . Jeff from the Fort Payne office was prompt and courteous . He was…read moreable to get the safe open for me saving me having to resort to an angle grinder

Very courteous and responds in a timely manner. Very professional! Thank you for accommodating me…read moreon such short notice!

Excellent efficient and affordable service. Chase did a great job with repairing / programming 2…read moredoors, a keypad and 6 openers. Will definitely get in touch again if further services are needed but hopefully not required. Thank you

Very prompt service. Excellent communication. Installed new garage door and programmed old openers…read morefor backup.Very pleased with service and quality.

Went to Locktec to have a new car key made. They had a shell in stock and were able to get a new…read morekey made quickly. They were able to transfer the electronics in the old key fob to the new key so I didn't have to wait and pay for a download. I was in and out in about half an hour. Randy did an excellent job at a reasonable price.

My property management company, Rosenblum Realty, has used Locktec numerous times over the years to…read morerekey my rental property. We have never had an issue and never had any complaints from the tenants or Rosenblum Realty. Locktec has always been easy to schedule with, has always showed up when they said they would and has done a fine job every time, at a reasonable rate! Thank you, Locktec for the excellent consistent locksmith work you have provided for Rosenblum Realty and for me over the years!

I hired Randal to do some home repairs at the beginning of July. He's a very likable guy, he had a…read moredecent price and I thought he was respectful and trustworthy. I had a lot of projects, one being a split a/c unit, so I paid him a deposit so he could get that ordered. I was fine with all of this. However, he never showed up when he said he would. He gave me the estimate in July but has never returned to my house to do any project. All of our correspondences have been through text messaging. He would say he would be at my house on a certain day/time but then he would not show or call or text to say why. I would have to initiate when he would be there. I have repeatedly asked for a refund of the deposit and have been more than accommodating to his situation; however, this is not a way to run a business or treat a person. I am now forced to take him to small claims court.

DO NOT HIRE! Randal Collier at Rocket City Home Repair:…read moreI had hired Randal to do some small jobs around my house previously, so when he learned I was planning to have my house painted and offered to give me a quote on it, I was happy to accept. His price was lowest of the bids I received and I hired him for the job. Almost immediately I started regretting it. After paying him $1000 up front to purchase paint and supplies, he then no showed for several days. Eventually he responded to my texts and said he had run out of money to purchase a paint sprayer and was working other jobs to get enough money for that. Supplies for this job wouldn't have cost anywhere near the $1000 I paid him. He had previously told me he had a paint sprayer and had painted at least one other house before. After work finally began it became very obvious that he did not know what he was doing. I repeatedly told him to arrive in the early mornings to paint as the daily temps were almost 100 degrees each day. He agreed but not once did he ever start work early - many days did not even arrive until afternoon. Then he wanted another $1000 because he didn't buy enough paint in the beginning and had no money to purchase more. At this point the painting was about 1/2 - 2/3 finished and wouldn't take more than 2 or 3 gallons of paint. I refused initially but since the job was taking so long, gave him another $500. He became upset on more than one occasion, raising his voice and arguing with me. Then since I didn't give him the entire $1000 he wanted, he did not speak to me at all and I never knew when he would show up to work. It took about 3 weeks for him to do this job when everyone else who bid told me they would do it in 3 days. Also, he finished in the evening when I couldn't do a thorough check on his work. I even paid him extra because he was clearly in over his head and frustrated. The following day I found several problems with the paint job he did, including missing spots and paint overspray on my fence. Contacted him again and he said he would return to fix - twice he said he'd be here and never showed up. I have given him every opportunity to make this job right. I DO NOT RECOMMEND HIRING HIM!

After a rough start due to poor communication we finally got our job scheduled. Crew arrived on…read moretime and after two days of hard work our guest cottage had a new foundation. Very pleased with the work performed by Colton and his crew. Highly recommend this company. They promised they would work on their communications.

I have called this company five times in the past two weeks about the crawlspace encapsulation job…read morethey did under our house. Not one call has been returned. Very poor customer service.