Clean and great customer services. They also have great prices and a variety of flavors.read more

Amazing customer service. I feel so welcomed here and they have great selection with amazing value…read more They always have giveaways I haven't won yet but awesome prizes. Love this place!

I have been a loyal customer since moving up here 7 years ago. Service is always excellent. They…read morehave a great selection of e-juice and mods and the employees are knowledgeable and friendly. It's more than just a vape store. They have a variety of products for sale that I am sure are top notch.

Take it from someone who lives here. This place truly deserves a solid 5-star rating, & the title…read moreof best Vapor shop in town. From the moment I walked in, they didn't let me feel overwhelmed with their huge selection. Mike or Garrett are very good at walking you through the whole shebang if you're new to vaping & not being condescending simultaneously. The shop's selection is unparalleled. They have a vast array of nicotine free vape products, Salt or non salt nicotine juice, and accessories out the wazzoo. They cater to both beginners and experienced vapers. I was thrilled to find some good salt nic flavors, and a caveman friendly battery. Something I hadn't seen anywhere else, and their prices were very competitive. What truly sets Mike and Garret apart is their commitment to customer satisfaction. I tend to come in lifted from time to time & they are more than willing to answer all my off topic questions whether it is about their favorite animal, their products, or just the day itself. I have NEVER felt unwelcome in this shop, which is not something i can say for every head/Vape shop on the mountain. I happened to break a pretty niche Banger size (8mm) & they hooked me up way faster than anything i could've bought online. For $15 they picked out a better shaped nail of better quality quartz on a bargain. Shout out to Mike for his eagle eye on the best banger on a budget!! The shop reminds me of going over to my homies house who just happens to own a vape & small glass store. Great place to hang out and chat with someone who is a consumer before a merchant. They even have a beautiful & comfortable PHub-esque casting couch you can sit back & try the flavor you just got or the disposable you picked up to make sure she rips. (Never picked up a dud disposable here but they always mention to try in store before you leave just in case.) I've been to almost every vape and smoke shops in the big bear area, but Mike and Garret are hands down the best. Whether you've been around the block or are a complete greenhorn, this shop has something for everyone. I come here for the excellent customer service, a wide selection, and a welcoming atmosphere that makes it your best stop on the mountain. I get greeted like a old friend instead of a walking dollar. That is what makes me keep coming back to them over any other shop. I can't recommend these guys enough, and I'll definitely be returning for all my glass & vape needs. If you're in the area, don't waste your time anywhere else besides their sister shop at 42011 Big Bear Blvd 92315. That location is more central to the village & is pretty central to Big Bear Lake. Y'all never disappoint!

Friendly staff, great selection of vape flavors & brands, at a good price. This is MY vape shopread more

Been here once. They're great because they have a great unique selection but their prices are a tad…read moreon the higher side but not outrageous.

John and Hass were super knowledgeable and provided the best customer service. Will definitely…read morecoming back when I'm in town.

Awesome vape shop with a fantastic staff. They have a great selection of devices and juice and…read moreprices are reasonable. It may seem overpriced in relation to buying online but websites charge state-mandated adult signature fees and extra delivery fees so once you compare the final tallies, E-Cig City actually comes out cheaper most of the time (unless I'm putting in a massive online order for free shipping). And of course the convenience of instant gratification, along with E-Cig's super friendly and knowledgeable staff who are always willing to take the time to give recommendations and explain all the options, shopping here is a no-brainer. I also recently bought a new vape pen with JP's guidance, got it home to find it didn't work but realized I wasn't given a receipt. Went back the following day and JP wasn't there but Mike gave me a replacement no questions asked. Great customer service!

Worth a stop just to browse their HUGE selection of pipes and smoking accessories! Right next door…read moreto Green Pearl Organics.

Latest update to my reviews 7-1-2025. Yes it's important to run a successful business with good…read morepricing and a very well stock of merch, however customer service ranks way up there...because without the customers there is no business...I just met Lorena today....great attitude...welcoming smile...knows her product line and if you Google "World Class Customer Service" her photo is there under Wiki....well it should be anyway!!!!!

Great vape shop experience across the board. "Harley Dog" and I will be paying them a visit…read moretomorrow to stock up on coils and whatever else I might be needing. Time to do a quick inventory and make my list. See you there.

I have been a customer since 2013. I have always been loyal and been treated with the upmost…read morerespect These people are the best and know their stuff

Before you read all the comments below, there was another shop before Vape Out bought out The Daily…read moreVape. So, anything on and after 7/2/18 are for Vape Out. I went in today and was greeted by the owner, Adrian who is helpful, knowledgeable and super awesome! Granted it was the 1st day open and didn't have EVERYTHING, but he still has a lot of name brand juices and mods, coils etc. I really hope to see this shop thrive! You can tell he takes pride in his work. It smelled good, looked fresh and just had an overall calming feeling. Will definitely be back for the GRAND OPENING!

This shop had everything thing I needed and more lots of juices to choose from Ryan was a cool dude…read morehe knew exactly what I needed!!!! Very clean, great customer service

Love this smoke shop. One thing that they can improve on is being open at the time it's listed to…read morebe open. Other than that it has everything you need.

I get it your a smoke shop but your never open or on time I come by when it says you are open and…read moreno one is ever there. So I have to drive to some other smoke shop on Washington. If you go here call first because nobody is ever home.