Again I will recap my story from the other Up In Smoke store reviews. Yes the Up In Smoke stores…read moreare family owned and operated by my guys Mike and Murad. I used to chat with Mike at the store he managed on Bristol Ave formerly. Now today I got the story straight from the crew at both locations and my guy Johnny at the location here on Newport Blvd North and Wilson in Costa Mesa. First, make sure that you're headed north on Newport Blvd back in the direction of Santa Ana. Then just past 23rd Street you'll see the stop light at Wilson. The center is immediately on the right, be careful as the parking lot is rather tight. Also there's the 7/11 right next door. My guy Johnny was also super nice and accommodating when I asked him if I could take some pictures. One thing I noticed was that this location also has a good selection of Kratom from various brands. Really nice to add to your coffee or in a protein shake. Also this location has a cool Zippo lighter display with a decent selection of cool lighters. A slightly larger selection of Hookahs than the Newport/Balboa store. Everything else is solid and quite comparable to the Balboa store. Fantastic service whichever locations you might find yourself visiting. What I personally like is that these are family owned and operated, veteran owned, and have provided the community around Costa Mesa, Newport, Irvine, area for over a couple of decades now. You can't go wrong with stopping by any of the stores, they have exactly what you need and the best crews in store there to help you get exactly what you want. I HIGHLY recommend the Up In Smoke stores whichever location is nearest you. Enjoy!!

"Congrats, You Lost a Loyal Customer Over a $1 Water Bottle!"…read more I've been going to this smoke shop for TWO YEARS, dropping enough cash on vapes and juice to probably fund the owner's next vacation. Easily over $2,500 in clouds of fruity smoke. So imagine my shock when one of the owners comes sprinting after me like I'm shoplifting diamonds... over a ONE DOLLAR WATER BOTTLE. Mind you, they've given me water for free before. But suddenly, this $1 bottle must've been liquid gold. The look of pure existential frustration in the owner's eyes was like I'd just asked him for his firstborn child instead of a sip of Dasani. I guess loyalty means nothing when they're counting pennies. So here's the deal: Thousands spent on vapes? Check. Loyal customer for 2 years? Check. Free water bottle? DENIED. I hope that $1 was worth it, because you officially lost a customer who practically pays your electric bill. I'll be taking my vape habit (and my thirst) elsewhere. P.S. Next time, maybe save the Olympic-level sprinting for actual shoplifters... not your regulars who keep you in business.

Selection and value are great, and D gave me a military discount! I come here whenever I can.read more

Got here a while 20 min before it was supposed to close and it was closed - don't display times and…read morethen dishonor them!

Kayleigh was such an amazing person to speak to! Very knowledgeable and helpful in every aspect…read more Definitely coming back and letting all my friends and family know about this spot!

I came here today for the first time looking for a 510 battery and they had plenty of options. I…read moreended up getting a battery that looks like a vape so hopefully I can trick some of my friends into getting stoned lmao. Shoutout to the homie PJ for helping me out! Definitely will be back!

This place is Super friendly and extremely helpful. i had a vape broke after i bought it 2 days ago…read moreand they gave me a refund/ new one. The worker Mike is super nice and an amazing dude. definitely give this place a 11/10

Meh. Overpriced. Selection good. I think they could improve if more lively music hot girls, etc.read more

Great service! Always very kind and helpful. Good selection. Abraham was very helpful.read more

Used to like this place and go quite a bit. Went today,…read morewouldn't accept my $100 for a $55 purchase, and wouldn't say why. Fair enough, so I paid with card. The lady randomly threw a $3 cc fee (that's over 6%!) that wasn't disclosed ahead of time and then didn't give a receipt. Scam alert, be careful!

Great experience. Lots of great inventory and very helpful staff. Josh worked the counter and took…read moregreat care of me.

I end up there at least once a week and Nicole and all the guys there are very kind, funny, and…read moresweet! Great with recommendations and tips as well.

I appreciate the eye for details …read more.. Recently started playing with Puffco devices and still pretty novice when making upgrades or just replacing extra parts. I went to several shops in OC for a "New Proxy 3D Chamber". A couple tried to sell me the Proxy 3D Chamber that fit the old model. These guys not only stocked the right and most current parts, they also keep everything clearly marked so they dont sell the customer the wrong part. That extra eye for details is really appreciated and very helpful. When you need replacement parts this is my go to spot. When I asked the price they said they follow the Puffco pricing. One place down the road wanted 100 bucks for what they charged me 50. I used to go here many years ago and they always had great glass deals, I once got a flawed piece for dirt cheap that was a favorite daily driver for years. Thank you guys for kicking hind and looking out!!

I've been coming here for years. They USED to have chill workers but the new pale dude with the…read moreglasses is arragont and rude as hell. If you have a trash attitude maybe you shouldn't be working a customer based job. Thought it was just me but I've had three seperate friends go in and have the same interaction. All of us were nothing but polite.

Freddy and the rest of his family that run this smoke shop are the absolute best. I've come here…read moremany times and every single member of their family is nothing but nice courteous, professional, and helpful. They take their time to go through the product with you to make sure that you're getting the right thing. I can't recommend this place enough. There's too many smoke shops out there that don't take care of customers as good as they do highly recommend.

New cigars coming to the shop. Time to light up with a sip of cognac. Top cigars in the area.read more

H is the best! He puts the H in the R. Amazing person who delivers excellent customer service. Has…read moreeverything we needed. Sells geek non-nicotine vapes!

1st they charged me a fine for using my visa and then gave himself an $8 tip so a geek bar cost me…read more$36 but the cost was $27. Major ripoff!

The staff was super helpful There is a tall man with glasses he's so nice he's so kind and friendly…read more This was the first time I visit this place and I will always go for it Thank you

went to get a geekbar as they're being discontinued, my friend mentioned "last geekbar and it's his…read morebirthday" after purchase told me and friend to grab a drink for free. Accidentally took a $10 one and he just smiled as we left. great service thank you