Used to like this place and go quite a bit. Went today, wouldn't accept my $100 for a $55 purchase, and wouldn't say why. Fair enough, so I paid with card. The lady randomly threw a $3 cc fee (that's over 6%!) that wasn't disclosed ahead of time and then didn't give a receipt. Scam alert, be careful! read more

Great service! Always very kind and helpful. Good selection. Abraham was very helpful.

The customer service is always great and store very clean. Very knowledgeable staff who are always friendly and answer any questions I have and give great suggestions when I'm looking for a new type of product. Prices are good and they are well stocked in parts and accessories that I can't find at other businesses in the area. Will be my go-to as long as I'm living in the area. read more

The customer service was good and the owner messaged me about a misunderstanding quickly and we resolved the matter.

Love this shop! Always so nice and helpful! They have a great selection of products and knowledgeable staff.

No more.. wash your credit card it's not a place that I would tell my friends or family to go to. You might start finding charges that look familiar, but we're definitely not yours at this shop. I had to change all of my credit card information, wait for new ones until I posted this review. I'm not accusing anyone at the shop of fraud, but if you have to go to the shop and pickle, use cash. read more

I entered the smoke shop and was greeted and helped immediately. The staff is very helpful and mindful. Pricing is great and a lot of awesome products available. Consider visiting! I sure will be again okay I think read more

Golden Smoke Shop - Visited the smoke shop .great service great prices! - Tobacco Shops Near Me - Costa Mesa, California

Service is poor as they close early almost every day. Large selection of overpriced china glass and poorly made hookah pipes. The homeless population of Costa Mesa comes here particularly to select from the finest of crack pipes. read more

Golden Smoke Shop - The boys making sure to leave a few minutes early so that service workers working late night shifts CANNOT get what they need - Tobacco Shops Near Me - Costa Mesa, California

I never. And I mean never write reviews. I wasn't even going to write this. Been coming here for a while and since the owner change it has been by far the worst shop I've ever been to. Customer service is horrible. I had a question and the female working had no idea about their product then when I tried calling back she ignored my call two times in a row so I had to drive over to the shop and confront her. My friend went in to buy a vape and another employee had no knowledge and I mean no knowledge about half of their vape products and was very very short so he got sold a vape that does not rip correctly. It auto fires to the the point where I'm already over half way done with a bottle of juice and I've only had it acouple days bearly even ripping it because of how bad it leaks. It has leaked through my clothing and is just horrible. I've gotten other products there that has had me asking myself is this even what it claims to be? I promise. This shop has gone so far down hill. I don't trust any of their products now. Again, use to go all the time but every single time for the last 5-7 times there's been a problem. Vape products are not cheap. Bought a full bottle of juice and new novo and now I have to go spend a bunch of money on another one. I've never written a review but this place is horrible: I've told all my acquaintances to stop going here. I'd rather drive 25 minutes to a diff shop. Ur way better off going to up in smoke on Wilson and Newport blvd. They close alittle early but their customer service is amazing, prices and product are so much better. Trust me. read more

jose is the man. great customer service. Good people. I've been a customer for over 2 years.

This place is the best place to buy glass, I love the quality of every prodcuct is really good. Always coming back here

It was so nice to have a shop in town by Eddie and then to be helped by Jose was a godsend.

Eddie and more are both good honest guys even me 20$ back that's overpaid with more than once...great price on nitrous and other smoking accessories if needed. They will be competitive with all local and surrounding shops so just head in, they will barter you a good if desired read more

I bought a battery pen for my cart , and 2 days later it did not want to charge . Went back worker even acknowledged that it was not working . I asked for an exchange for the same battery pen . Pretty much laughed and said no refund no exchange . I will never come back here again . I recommend you visit the smoke shop across the street . Much better quality and great prices compare to this junk . read more

I decided to visit Golden Smoke Shop despite the 1 star rating and let me tell you I am very happy I did. They have a huge selection of glassware and other smoking accessories with very reasonable prices. They also offered me a nice discount as it was my first time in the store. I will be back for more, thank you! read more

Golden Smoke Shop - Store Front - Tobacco Shops Near Me - Costa Mesa, California

Friendly - Huge inventory - great hours - Found exactly what I was looking for - It is my go to place and I highly recommend

Has the best selection by far out of any other smoke shop. Their hours are great and prices a little lower than your normal oc spots. read more

Golden Smoke Shop - Tobacco Shops Near Me - Costa Mesa, California

I visited this shop and met the owner Eddie and had a horrible experience and would not recommend this shop. The owner was very rude to me when asking simple questions about products and was very impatient. At one point he mentioned he doesn't even smoke and has no experience with the product he sells. I decided to spend my money elsewhere. Avoid this place there are a lot of better places to spend your money. The owner keeps having this post removed please help spread the word. read more

PUBLIC ANNOUNCEMENT.. Do not buy disposable vaporizers here. I have bought different brands and the all of them are done with in a few hours. I have noticed with Puff bars, Bang and Extra. I think these guys sell dead or old shelf live disposable vapes its happen more than 6 times already heads up to you all read more

This place is phenomenal they have everything you need and the prices are very reasonable. I don't remember the girls name but she was very nice to us. I highly recommend this place read more

This place charges the same for a carton of cigarettes as if you were buying individual packs. And smelled bad.

Love the selection for all my vaping needs. Good customer service and I love that they're open at 8 am. I was in need of a new vape and the shop open promptly at 8 am. read more

BEST EVER I would definitely come back .. Eddie was more than helpful .. Helped me pick out the best bang for my buck !! YESSSSS

I had a really great experience here, Eddie was the person to help me and he was incredibly knowledgeable and friendly. I came in to replace a broken bowl for my bong and didn't know what size I needed. I of course bought the wrong size and had to come back tonight to exchange it for the proper size. Not only did he exchange what I bought, he retrofitted my almost 20 year old bong to be glass on glass and is now working better than ever! It might sound silly but the piece has some sentimental value to me- it was my first ever and the only one I haven't managed to break over the years- and it really meant a lot for Eddie to help me out. I won't go anywhere else from now on, thank you THANK YOU! read more

Awesome smoke shop! Great selection of cigars, and fair prices. Walk-in humidor, and very well-kept. And they open up at 8 AM. I think the only smoke shop in Costa Mesa that is open before 10 o'clock. Would definitely go back for my tobacco needs. read more

This is my favorite smoke shop by far, for many reasons. They have unique inventory that's always being expanded upon so you'll never grow bored of what's in stock..... the prices are undoubtedly lower than any other surrounding smoke shop, without question..... they are directly familiar with almost everything they sell, so they give straight forward opinions when asked. If he doesn't love an item, he will say it, and show me an affordable option that he thinks is better. They carry so much, they do their best to keep everyone happy, even if it's not their personal favorite, they know there's demand for it from customers so they make sure to have an array of options for everyone! read more

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Great responsible staff, they were very helpful with my purchase. I've checked out a lot of smoke shops in this area and never have I found one with as great of customer service as Golden. Keep up the great work you guys deserve all the praise! read more

Came into store today to grab a couple items. Gentleman working was ever so helpful. My friend & I had so many questions and he patiently answered all of them. read more

Accidentally broke my beautiful Diamond bong yesterday!!! I WAS SO DEVASTATED, until Eddie helped me replace it, at a low cost! I was able to find the exact same one thanks to him. He also took 20% off!! I'm so impressed and it was my FIRST TIME. Will be revisiting, thanks Eddie. PS- selection is of good quality at a reasonable cost. read more

Wow! This place has an awesome selection. So many different brands and flavors of disposable vapes. The guy was really helpful and recommended a different brand for me to try. The prices are good and they aren't inflating them right now due to Covid like other shops have. I will definitely be back, this is my new shop. read more

My favorite shop for glass pieces. They have a great variety at very reasonable prices. Sammy was helpful and very friendly!

Came here after a terrible experience with my husband and friend at Up in Smoke. The guy who helped us, can't recall his name, was so nice and such a pleasure to deal with. While Up in Smoke lost business, we brought three pieces here because of the awesome customer service. read more

The place is under new management, they jacked up the prices and bad customer service and they charge for using credit card

Great dab rig with a dope design! Shoutout to Eddie for the help. He had great tips on which rig to go with and he has a huge selection of glass and tobacco products to pick from! I recommended buying first time glass from there forsure read more

Golden Smoke Shop - Tobacco Shops Near Me - Costa Mesa, California

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Excellent customer service! Eddie was incredibly helpful and knowledgeable of the products. Wide array of products with excellent price ranges! Definitely worth checking it out! read more

Owner is incredibly friendly. I've been meaning to get around to leaving this for him. You walk in and they just make you feel comfortable, do their best to make you want to come back and it's just a really nice vibe as a whole read more

I like the new cigar room. They have a good selection of cigars. Eddie provides great customer service and will take care of you.

The young owner was very kind and helpful! He recommended for what I wanted instead of promoting something expensive. The shop is big , clean, and carry inventories completely enough for all vapor and Hookah needs. Great place to go! read more

Went to another shop on 19th and the guy was rude here at this place I felt a lot better with my purchase. The guy was very helpful and had patience. Great place to get your necessities. read more

This place deserves much more than 5 stars in my opinion! If I could give it 10+ I would! I am not from this area and I just needed any smoke shop around where I could grab a set of inexpensive vape batteries for my long drive home. I was lucky enough to come in and have the most amazing customer service provided by Eddie! I just can't say enough about how helpful and sincerely accommodating he was! He didn't rush me or try and make a buck off me being an out of towner who just wanted a cheap/temp solution but what he did do was give me a few options to consider and went out of his way to make sure I was satisfied! Thank you so much Eddie! Next time I'm in town I will most definitely be coming back! read more