Needed to replace a rear passenger window. I called ahead to confirm if they had the window in…read morestock and to see if they had time. I was able to make an appointment for an hour later. I arrived and checked in. The service took around 30 min give or take, and it was so cheap I couldn't believe it. $159 for the window and install which was so needed given this is the 4th time replacing a window due to the lovely bipping culture that goes without consequence. Highly recommend this place. Right next to pick N pull in Richmond.

Very disappointing experience with the windshield replacement and ADAS camera issue…read more I went to this shop to have my windshield replaced. Initially, they installed a windshield that was not the one I expected, and this was done without clearly explaining it to me or getting my approval beforehand. I later had them replace it again with a Fuyao windshield. After the windshield replacement, I started having problems with the vehicle's forward-facing camera/ADAS system. The warning lights came on. I returned to the shop, and I was told that they had "recalibrated" the camera and the warning went away. Unfortunately, the warning came back again after about a day and a half. What is especially frustrating is that I was told the camera had been recalibrated, but I was not given a calibration report or a clear explanation of what equipment or procedure was actually used. I don't want the warning simply cleared from the computer; I need the underlying problem properly diagnosed and the camera properly calibrated. The windshield itself was $165 and labor was $189. Given the additional ADAS issues that appeared after the windshield replacement, I expected much clearer communication about the camera calibration and what was actually included in the service. I am very disappointed with the way this issue has been handled. I would strongly recommend that customers with vehicles equipped with ADAS cameras ask very specific questions about calibration before having their windshield replaced. I hope the shop will take this feedback seriously and improve its communication and handling of ADAS-related windshield replacements.

1: lightning quick response time from Jason. My car rear…read moretriangle window was smashed by vandals in downtown Oakland when we went to a concert at the Fox Theatre. I was so upset when I called him on Sunday! On SUNDAY! And he got right back to me. 2: Technician was on time within the scheduled time. 3: Work was professionally done and cleaned up. 20 minutes and the technician was all done. Talk about superb service!

Total professionals. From customer service to price to glass replace. Go here! Speak with Alison.read more

I got my window fixed here twice they are fast and affordable. They do a great job! They get back…read moreto you very fast.

Rating this an A+++ for the best window replacement business in the Bay Area! My family has called…read moreon EParamount three times in the past few years. Each time we had the best experience. Sophan has been the service tech to answer our call or text each time. He also performed the replacement and installation work all three times. Reply time for our calls/texts always quick (within 15 minutes on one occasion, during commute hours on Friday afternoon)! Repair service done within 24 hours on all three occassions! You can't beat that kind of service! Definitely call to see what I'm talking about. You won't be disappointed. Thank you Sophan, from Hercules!

Super sweet staff from beginning to end. Alison was so very helpful!…read more The glass is great, tinted as manufactured for my vehicle, and they did it in one day. Very happy with the results. And perfectly installed. Thank you!

If you're ever in need of a window replacement, Auto Glass Express is the place to go. Reliable…read morework, quick response, great customer service and reasonable prices. Eight years ago we had our front windshield replaced here and absolutely no issues. Unfortunately another rock incident meant we had to replace it again recently at nearly the same price. Highly recommend them!

I had the cliche back window broken while out at dinner in Oakland. (I SWEAR there was nothing to…read moretake from car). Big K was super responsive to my quote inquiry and had great communication. Mr. Han came the next day to my home. Great price, even better if you can pay CASH. Installed a dealer produced window and cleaned up the glass inside. Lifesaver.

I spoke with someone before 8am on a Saturday for a replacement window for a 2020 4Runner. Someone…read morecame to service it within a couple of hours and it was done pretty quickly! They did it in the parking lot while I was staying at a hotel. The gentleman was very polite. I would definitely call them again if another mishap occurs. I cannot review pricing as I just paid a deductible.

Requested a new windshield…read more Technician arrived on time and did a great job. Everything went great! 5 Stars.

Excellent service! Our car was broken into at restaurant parking lot. The thieves broke our car…read morewindow and stole items in the car. We were searching and cane across Cali Pro Auto Glass and saw all of the positive reviews so we decided to call. Martin the owner was great! Very responsive and we we're fortunate to have same day service. He gave us a very fair price and came to our home to fix the window within 2 hours. I definitely recommend him and his company.

Got my car window smashed overnight and started searching for reputable places in the area for…read moreglass repair. I called a few places before finding Good Job Auto Glass. They utilized Yelp to respond to my project request for this job and Gladis was prompt to respond. They shared a very reasonable price estimate with me and even offered to do a mobile repair by coming to my location. She was responsive to all my questions and gave me an estimated window her tech could come by. She and the tech communicated when was on his way and had arrived too. Cesar estimated the repair would take 45 minutes but I think he completed it within 20 mins. He did a seamless job, was thorough in vacuuming the broken glass, and was professional and friendly. Could not recommend Good Job Auto Glass any more!

I ended up having a rock crack my windshield while heading home from work and I needed the…read moreconvenience of staying home while still being able to have a quick repair completed since the crack was well over 6 inches. It resulted in a full windshield repair. The price was solid And they were able to get me in the very same day that we were confirming details. Overall, I was very happy with the service I was provided and would be happy to go with them again

I have had a crack in my windshield for a year or two and felt it was time to get it replaced since…read morewinter is coming. I asked for estimates from several places and Chai's had the lowest price with very good reviews. They responded quickly as did a few others, but I decided to go with Chai's. They needed the vin#, model, etc. to see if they had the windshield in stock and they did so we arranged a time and they said they could come out and replace the windshield. They came on time and it took about an hour and a half and they were done. It's been about a month and I haven't had an issue. It's a husband and wife team, I think. Very satisfied and am recommending them.

Price is a large part of customer experience. The quote for a windshield chip repair was $95…read more This is above the average of 60-75$, but it is a mobile repair so it saves the cost of driving to a shop. I can't report on work quality, as my insurance only pays $60 for a repair, so I had to go to an in network auto-glass company to avoid a $35 copay. *It's important to find out limits of insurance payout and shop's charge (both do not offer that info without asking for it). This is a family owned shop, which, similar to auto mechanic repair, is better than a chain or dealership. The owner answers phone calls, good appointment availability.