The movers arrived on time at 7am and they were quick and thorough. They were done packing by 7:30…read moreand arrived at the new location by 8:10. By 8:30, they were done unpacking. One of the rubber footings on my desk got lost in transit but I'm not mad about that. All my dishware and fragile items were safe. The guys were friendly and courteous. Would use again!

Update: After posting my review, the company reached out, acknowledged that their team did not…read morefollow proper procedure, and issued a 50% refund. I appreciate them taking accountability and working to resolve the situation. That said, my original experience on moving day was still very stressful and inconvenient, as I was forced to hire another company last minute. I hope they address these issues internally so other customers don't have the same experience.

A huge thank you to the Fuentes team!! I called after hours for a next day pick up and they…read moredelivered! Thank you for taking on my last minute pickups and for taking such great care of the items I purchased. The 3 men that picked up all the items were fast and responsive. I appreciate all of your help. I would highly recommend them to anyone that needs help moving/picking up furniture or in my case heavy appliances. All the best!

Do not hire this moving company. They damaged my furniture, and when I contacted the owner, he had…read morethe audacity to blame me for not supervising his employees--despite the fact that I was busy running other necessary errands during the move. He then claimed the damage could not have been caused by tape because they "don't use tape," which is completely untrue. The evidence is obvious: they did use tape, and when it was removed, it peeled the paint off my furniture and left sticky residue all over the metal parts of my bed and my modern furniture. I hired this company based on their positive reviews, but it turned out to be one of the worst decisions I've ever made. Poor handling of furniture and even worse customer service.

Very pleased with Audy and Luis M from Our Family Moving and Storage. They were punctual, took…read moreexcellent care of everything and listened to our requests. Thank you for a great move!

Our Family Moving is the best moving company I've had to date!…read more They arrived early, didn't waste time on wrapping items that didn't need it or taking things apart, and were careful with my items. They finished the move in a two hour period. I helped move things along by being prepared. Jahlion and JC (Joshua I think) were friendly and fast! They work great together. I would definitely book them again.

Horrible experience, completely took advantage of me, ripped me off. They came late with a small…read morehaul, not a professional moving truck. 11 hours and 2k later and they couldn't even fit all my stuff so I need to hire someone else to complete the job. Owner was a jerk to deal with and zero customer service. ANY other moving company would have been better. What a waste of time and money

Hired these guys to move me between apartments. upon their arrival they were very friendly and…read morehelpful. They thought up a strategy and knocked out the entire move extremely quick. I offered to buy them food and their response was "once we finish getting you settled then we'll take a break." I've never hired a company that cared so much. Also when you hire them you get the owner (Derek), not just employees who don't care. Not to ramble so much but I'm just very surprised of how cool and efficient they were.

Great service affordable price I will use the service again…read more I give this guys a call they showed up unless then 30 minutes

The guys were on time and worked extremely hard in 90 degree heat to move our furnishings to a 4th…read morefloor condo. Highly recommend!!

I'll give them 5+5 stars , they were excellent and professional. The best in Miami and south…read moreFlorida.

This is the first time in my adult life (after 8 moves) that I didn't feel like I got robbed by a…read moremoving company. Not only were they super sweet, but they were very efficient amongst themselves to be sure that they were productive dividing and conquering all the work. They wrapped every single item so gently, literally nothing got damaged. Again, that's a first for me. I had to move furniture into a new house and other furniture into the old ones so it was basically a triple move. To be fair, I was expecting to pay about $400 more than I was charged. Absolutely amazing I will never move with anybody else.

The word "satisfied" doesn't do it justice to how I'm feeling about the results from meeting with…read moreRachel and her team. I am beyond ecstatic! We needed to work on our garage and couldn't find a way to work through the utter mess that was in there. Rachel came in with structure, incredible organizational skills and a kind approach that helped us accomplish a miracle in our garage. We went from being unable to access anything inside to having ample room and a place for everything. She was able to look at the space and see the vision of how it had to look. By the time she left us, we had the necessary tools to make sure we can also maintain the space from here on out. If you are considering this, it is well beyond worth the investment. I will for sure come back to her to continue work in other areas of my home.

You're so fantastic I hardly know where to begin. She came on time. She was very personable very…read moresweet, very helpful, very patient and knew exactly how to achieve my goal which is packing to move to another country. We finished in a timely manner. We were able to use many fewer boxes than I expected and I can't say enough nice things about her except to say that I'm going to use her again when I complete my move in six months. Use Rachel you will love her. You will enjoy her. She will help you and she will put your mind at ease OPS she's affordable.