I'm writing a 5-star review for a company I didn't actually do business with…read more A few weeks ago, I had what seemed like an emergency service need for my refrigerator. And, of course, it occurred on a Sunday afternoon. Knowing that the company handling my warranty would not be available for at least a few days, I searched out to companies that were available 24/7. Orlando Appliance Repair was one of those companies. Upon calling, the customer service rep put me in touch with their field-rep, Igor. I described the problem and he planned to show withing two hours or less ... on a Sunday afternoon! My refrigerator came back online and I contacted Igor to make him aware and cancel my appointment. He understood and just simply cancelled my appointment without fuss or cost. If a company can be this prompt and respective to new clients calling on a Sunday afternoon that they would end up not be getting business from that day, I can only believe that their actual work would be first-rate and I would not hesitate to connect with Orlando Appliance Repair for any related needs in the future.

I found this business on Yelp sorting by rating. I called,…read morethey called back right away. Appointment was a scheduled, I received confirmation. Igor, the tech, was on time. He explained the problem and ordered a part. He scheduled an appointment to return the next day to complete the service call. The next day, he showed up on time and completed the repair. It's been a few days and the problem is fixed. I am not sure if the fee was reasonable. It's the first time I've had to repair an appliance in over 10 yrs. I am very satisfied with the results and the ease of the process.

I am so glad I have Big Mike repaired my 22 year old Sub-zero fridge. I got other quotes way too…read moreexpensive also need to wait for a long time for the parts. I would highly recommend this business to anyone who needs appliance repair. Great speedy service and very reasonable price. A true five star repairman.

If you want the job done right the first time, hire Big Mike's to do it for you! No kidding, these…read moreguys are professional and can fix ANYTHING!

Sergei first made an appt but never showed up. Had to continue to call him. When he did come out he…read moredidn't clean out my ac drain line but unhooked my ac float to let me know when ac was over flowing. Second said I needed parts and things done that would have costed me $$$. Called another company didn't feel right what he said. Other company couldn't believe what he did. Elder senior here sad what he did. Only asked for my $65 back and he has blocked me S

My fridge went in and out after a wind storm loosened a wire on the PG&E pole outside. The freezer…read moreonly worked on the bottom third, and the refrigerator worked partially - freezing stuff at the bottom third, cooling the middle, and almost room temp at the upper third. I called (4) appliance repair places around January 20th, 2021. The Kenmore fridge I have was manufactured in 2004, and had a tag on the inside that had the serial and model numbers along with a Sears repair call phone #. I also called them after I yelped several repair places first. Restart came after the first business I called had dragged out the timeline for repair by over a month! The long and short of this review is that the initial diagnosis consensus was the fan motor and evaporator needed replacing. Restart sent Alex over and he diagnosed the issue right away, wrote it up. Unfortunately, the parts were delayed in being delivered because of - the now approved excuse - COVID. After almost one month, Alex came back and replaced the parts, but the fridge still wasn't working. An electrician from Restart and Alex found the issue of a fried Control Board. They ordered the new part, and Lena, who is the manager, felt that this problem was an inconvenience long enough, made sure the part came in pronto. Within two weeks my fridge is finally running. The whole horrendous process started Jan. 18, and was finally resolved by ReStart on March 20, 2021. 3 months without a refrigerator is one thing, and thank goodness ReStart was able to get it fixed. Moral of the lesson: Don't have anything break down at the beginning of the year - seems no repair place and parts are ready for work!

I went in trying to find basic pieces for my generator. Couldn't get any assistance. Also it was…read morehurricane season

Drier need to have heating element replaced. Called and Mike was at the house the same day…read more Diagnosed the problem, ordered the part and replaced the following day. Friendly, honest and a very reasonable price for the work that needed to be done. Would highly recommend for any appliance repair that you need.

I just have to say that I had the best experience with SBA this past week! Upon coming back from…read morevacation I realized that my refrigerator was on the fritz eke! I found SBA through thumbtack and they were out the next day. My technician was absolutely amazing Vasyl was his name! Apart was ordered and they were back within the next couple of days to repair my fridge and it's working like a champ now! Thank you so much for being amazing and helping me get my fridge back up to snuff

I really appreciated the communication with this company. I worked for a company and I know that…read morecommunication is a major plus, for me anyway. I was informed on a regular basis without me having to call them first and although it may not sound like much to some, it speaks volumes to me. Would I use them again, yes!

This is a follow-up to my previous comment. I have texted, called, and tried to reach Victor to let…read morehim know the repair person who came out did a complete diagnostic service. He told me the washing machine you sold me is defective. The mother board is the problem as to why it won't fill up and the sensors are not working. I paid you for this washing machine and now it is useless. I've had to purchase a new one since you won't respond to my texts, calls and have taken advantage of a senior citizen who trusted you. Please be aware when using this service. They are not reliable, trustworthy, and won't sell you a working product.

Victor was freaking amazing!!!! Diagnosed the problem over the phone and it was exactly that. Came…read moreby knocked it out and didn't try to beat me over the head with the price. Will definitely do business again!!!

Some misunderstandings on first visit. Will be responding…read moreagain soon. Very polite tech.

They are very hard to get hold of and miss appointments without notification. They do not return…read morephone calls.

I can't say enough good things about Sanon Appliance Repair! We were convinced we needed a new…read moremicrowave because finding one that would fit our built-in cubby seemed impossible. After spending way too much time measuring, searching, and getting frustrated, we still couldn't find the perfect replacement. That's when Manny came to the rescue. Instead of pushing us to buy something new, he took a look at our existing microwave and worked his magic. Before we knew it, our microwave was back up and running like it never had a problem. Manny was professional, knowledgeable, honest, and had a great attitude throughout the entire process. If you're looking for someone who knows appliances and genuinely wants to help, Sanon Appliance Repair is the company to call. Thanks again, Manny, for saving our microwave and our sanity! Highly recommend!

Manny came exactly when he said he would to fix our microwave. he was quick, informative and made…read moresure to test out the microwave a few times before leaving. definitely recommen!

We Need a garbage disposal installed. Fast and proficient in the task. Performed the requested…read moreservice and was a great value for the money. Would use them again. Still working and no issues.

Recently our dryer stopped heating out of nowhere. Our warranty unfortunately had not been renewed,…read morewe completely overlooked that so we were unable to use Whirlpool to fix it. We have only ever used them so we had no idea where to look. My wife enlisted Yelp to help us. She put in some request for quotes and received a few back pretty quickly. We had never used that but it was very helpful. Quality Masters was the first to respond and then also took time to message back and forth with her. The other companies were not as friendly and responsive. We also read their Yelp reviews, which we all good, so we figured we would use them. We were able to make the appointment for the next day and were able to do it all through text. It was very simple for us! There was a moment of uncertainty but they were extremely professional and friendly. I was going to be home while my wife was at work, so on the day of our appointment, they were running early. They called asking if early would be ok, so our appointment was moved up. I cannot remember his name, but the technician that came was very knowledgeable and professional. He pinpointed the issue immediately. He discovered our dryer was clogged with lint and the coils were bad. It makes sense since we had never had our vents cleaned. He was able to replace the coils, as well as sucking out as much lint as he could with his tools. Unfortunately, they do not clean vents like that but again, he could help us out with some of it. He also made suggestions as to what else needed to be done, really with just getting the vents cleaned. They also take your payment online either with credit card, for a small fee, or Zelle or Venmo. The invoice will be emailed to you and allow you to pay that way. Personally, we do not prefer to pay for services with Zelle so we used a credit card. It was very simple. I thought overall the price they charged for the coils and cleaning, was very reasonable. It did not cost us much at all. I would definitely use them again, should we need something fixed.

Great Customer Service!!!…read more I called Hartman's Appliance to schedule a repair on my whirlpool front load washer in my MotorCoach, after dealing with another appliance repair company in south Florida during a recent trip and totally getting ripped off but that's another story, I was relieved to find a appliance repair company with integrity. The other repair company I thought had trouble-shot the issue which was a simple door switch but after the Hartman Technician looked at the washer and lookEd online, he found the washer had issues with an interface module that whirlpool has issued a recall that will require me to get authorization through whirlpool before this issue can be resolved but the technician did provide me with all the information I need to get the problem resolved. Being the other appliance repair company stole the door switch part he removed and has refused to ship me the old part, the new replacement part or refund the $148 he required prior to ordering the part. The Hartman Technician installed a new door switch and put the washer back together and walked me through the whirlpool recall / repair process, so they will definitely be involved once things are settled with Whirlpool. I cannot say enough about the customer service they provided from the start of the process which began with Pattie who took down the details and set up the service call, she was awesome and I really appreciate her communication skills, I also know Christine was involved to ensure the tech was provided with accurate information and finally the technician I'm sorry but I think he name was Jason he was very knowledgeable, professional and took great care when working inside my MotorCoach while working on the washer. I hope to work through the whirlpool warranty process as soon as possible and have Hartman complete the repairs. I will definitely call them again anytime I have appliance issues...

Would never use! Repairman came out to look at my LG frig. He said that the compressor was out and…read morethat I had to call LG for warranty replacement. He said he doesn't do that and charged me $140 to tell me my frig isn't working. I don't know what gave it away that my frig wasn't working, perhaps me opening the door and it's not cold. $140 to tell me that it's not working and they won't repair it. I call 3 other repair vendors, and they told me that they take care of calling LG, getting the parts, and repairing my frig. Of course I would have to pay labor (which was expected). In the end, be careful with this vendor. I would definitely not use them for anything. I own other homes and I'm always looking for reliable vendors, this one is not one of them. I guess they don't need my money.