This was our 1st time using Excel carpet cleaning, Inc and it was excellent service! Ian was our…read moreservice provider and he provided exceptional customer service. We had a lot of urine stains from our cat and he was extremely knowledgeable in explaining what to expect. This Company specializes in pet stains and he did a wonderful job. Also, he was so kind and put me at ease about the condition of our carpets. Thank you Ian, and Excel! Betsy M.

It was refreshing to hire a company that actually knows what it is doing. Mike and Mary of Excel…read moreare exceptional. I have used another carpet cleaning company but they failed to remove some adhesive strip residue so I hired Excel. They showed up on time, assess the damage and applied the appropriated cleaning agents to remove the adhesive without damaging the carpeting. Excel keeps up to date on the latetest and most effective methods to get your carpet clean. Mike said we clean it or we don't charge. I wholeheartedly receommend Excel Carpet cleaning and will use again when the need arises..

Cleaned two large oriental rugs. Efficient, thorough, speedy, courteous, definitely affordable. The…read morerugs look great. I'd hire them again in a heartbeat! Thanks Crystal Carpet Cleaning!

Joseph was phenomenal. The carpets look better than when I first moved in. He was very friendly and…read moreanswered my questions. A+.

We did the cleaning for entire house before moving in. The carpet looked very nice after, so both…read moreme and my husband are very happy with the service! Also, it was super easy to schedule and communicate. The technician was super nice too!

We hired them to clean our recliner, love seat and sofa after seeing the positive reviews. We were…read morevery pleased as we felt he did a fantastic job. Our four year old furniture set that hadn't been cleaned since we bought it, looks brand new! He also took care to shampoo the carpet where the furniture was kept. I highly recommended this service. Two thumbs up!

Excellent work by Lucas. He was polite, efficient and our carpets look like new.Ask for Lucas to do…read morethe job. I highly recommend J&M to do your rugs/carpets.

Ricky was personable, knowledgeable and efficient and the carpets look like new now! I truly was…read moreamazed when I walked in saw how much better the carpets look.

Even for a smaller job like mine (2 sall bedrooms and a staircase), John went far above and beyond…read morethe call of duty. He gave me an incredibly reasonable quote based on photos sent to him. Via text we set up an appointment, and he was not only on time but also courteous. He texted me his timing twice before he arrived to make sure I knew what his arrival would be. He assessed the job thoroughly, even getting on the ground to feel and smell certain areas that were slightly more heavily stained. He then pre-treated difficult areas and proceeded to power wash the job as promised in the time as estimated. He was punctual, courteous, and polite throughout the process. I couldn't have asked for a better worker. Three days later the stains are still visibly absent. The carpet is now completely dried and I couldn't have been happier with the entire process. I would not hesitate to call this company again for any job, big or small. They will definitely beat anyone's price and I think their abundance of five-star reviews proves they know what they are doing and deliver on promises.

Great service! Hard working and beautiful results. Will definitely hire again. We cleaned our…read morecarpets and couches.

The good: They were able to respond and arrange an appointment quickly. Pleasant…read more The Bad: The cleaned the new carpet but were unable to remove the stains. I had to hire another carpet cleaning company after Zimp left to get the stains removed. The current owner is retiring, the new owner will probably do better.

Reality nice guy! Responded quickly, even called to confirm. Unfortunately he was having car…read moretroubles for the initial appointment and the reschedule appointment, which we understand happens, so we had to go with someone else. And the price was great! Hopefully next time it works out and we get to use them!

5 stars, and honestly they're so well deserved…read more This is my second time booking with them, and Guy has come through for me both times. The first time, I was super pregnant with my first baby and had a couch from my old apartment that had all kinds of smells trapped in it. By the time he was done, they were completely gone. Fast forward to now -- pregnant with my second, and we fostered a puppy for a few months on top of having a toddler running around. Between the accidents, the spills, and just the general chaos, my heightened pregnancy sense of smell had me noticing every single thing. After Guy was done, the house smelled brand new. I couldn't believe the difference. He was quick, thorough, and so easy to work with. Reasonably priced, and on top of communication from the very beginning. I also really appreciated how sweet he was with my 3-year-old -- talking to him and answering his curious questions while he as working on the stairs. So kind, so professional, just an all around great experience. Guy Sr., if you ever see this -- you raised an exceptional young man. We'll absolutely be back. Thank you again!!

Wow!!! I mean wow!!!! Guy made my carpet look brand new! He did my living room, guest bedroom and…read moremaster bedroom in my retirement apartment, and he took away all the small spots that were in the living room where I eat over in one corner. He took the few spots that were in the master bedroom. AND....the bedrooms were dry 3-4 hours, and the living room should be dry in 4-4.5 hours! My carpets have never been that dry, that fast. Guy was good at everything, including texting to let me know he was 10 minutes from arrival. I don't think you can go wrong with Guy! If there were 10 stars, he would have gotten them. (I am a senior and don't know much about sending photos with my phone, so sorry I can't add a photo of my lovely carpeting.)

Michael is an absolute professional and expert at cleaning carpet! This is the second time we had…read morehim clean our four bedroom home in 2.5 years. I wish I had the before photos of our stairs because WOW-- he nailed it!! We booked with him the same week that he cleaned for us. We found him to be passionate about his work, hardworking, friendly and helpful. His rates are reasonable too! I'm so happy that I'm posting my review on every review website I can think of.

Michael cleaned our carpets before we moved into a house we bought. He isn't the 5 rooms for $189…read moreguy. He's 100 times better than them. Michael charges hourly for his service and that's helpful because you can tell him to go over a room again or tell him that the room is good enough. He got stains out that we thought were permanent. He explained how carpet cleaning works, how his equipment works vs the other guys, and even gave us a writeup about how to spot clean the carpet ourselves in the future with vinegar etc. If you only want to do a cheap clean of the surface, choose someone else. If you want to pay a little more for the best carpet cleaner out there, call Michael. Our carpets are literally softer and more cushy now that Michael removed all the dirt and old soap residue from the carpets.

Naked did a fantastic job of cleaning the carpets in 2 rooms and along the staircase of the home we…read morejust purchased. They look brand new again and the whole job only took about an hour or so. Mike is a very pleasant guy to talk to and even called back after our service to make sure we were happy. The actual carpet service is 5 stars, but for the experience overall I deducted a star because: 1- Our appointment was at 8am, and by 8:20 nobody had showed. I called Mike and found out that it was a 2 hr appointment window. I may have missed the fine print but I wasn't aware and had taken time off work to get this done. So if you're ordering, be sure you have a few hours to dedicate. 2- The main reason we wanted carpet cleaning was to eliminate an odor we didn't like (our home had sat vacant for about 2 years before we moved in). I figured a standard carpet cleaning would address this, but the tech told me we'd have to pay $40 for their 'odor neutralizer'. Of course we proceeded.... but that kind of deflated the whole experience for me. $40 seems pretty pricey for an odor neutralizer (for 2 rooms!). Otherwise the service was great. And with the current voucher promotion the price simply cant be beat! I still recommend them highly, just be aware of the above.

We were super pleased with our experience with Naked Carpets. They were able to get some pet stains…read moreout that had been in the carpet for years. We had tried everything we could to clean them, rented a carpet cleaner, used all manner of products, but Naked Carpets got the carpets looking like they were brand new. Will absolutely use them again when we need our carpets cleaned next.