Eye appointments are thorough. I always leave a bit smarter after my appointments. Sure they show…read moreyou some pictures and charts you might not understand, but they spend time addressing your specific issue.

Everyone at Upland Eye Care were so kind and helpful. I made an appointment so the wait was not…read morelong and Dr Henley was very thorough with my eye exam, explaining everything as he did each test. He was very nice and completely put me at ease. I've been looking for a good place to go, that also excepted MediCal patients, and I'm so happy I found Upland Eye Care and Dr Henley for my eye care needs.

I took my wife's glasses to these people to replace a nose pad., The technician broke the frame in…read moretwo. She put my wife's lenses in a cheap frame telling me they were in place securely. Later that evening the lenses fell out. I was not charged for this fiasco, but neither was there any offer to properly repair or replace the frame.

I am disappointed with my experience at this optometry office. My child had just been discharged…read morefrom the hospital after treatment for nausea and vomiting. Before the appointment, I called the office to explain the situation and ask about rescheduling. I was informed that rescheduling at that time would result in a $50 fee. To avoid the fee, I brought my child to the appointment as scheduled. After we arrived, the doctor stated they were not comfortable seeing her because of her recent illness, and the office canceled the appointment. The most concerning aspect was that the office had already been informed of my child's condition before the visit. Despite this, I was told a cancellation fee would apply if I rescheduled, yet the appointment was ultimately canceled by the office upon our arrival. As a result, we made an unnecessary trip while managing a child's recent hospitalization. While I understand the need to protect patients and staff, I believe the situation warranted greater flexibility and consideration. This experience reflected poor communication and customer service and left me with concerns about the office's approach to patient care.

The absolute best!!! The girls there that helped me are amazing! I highly recommend!! I haven't…read morebeen to the optometrist in years and they were so sweet and explained everything to me in detail and walked me thru it all. Can't wait to go back for my next eye exam!

First timer here. An amazing experience. Business decor is professional and so is their staff…read more Fast intake and up to date equipment. Doctor is professional and personal. Was clear with his testing and diagnosis. I will be back. And recommend this business.

I hadn't been to this optometrist in years! I remembered him when I saw a review of one of my…read moreYelpies! I decided to make an appointment, Carla was super helpful and so nice! I had a glasses and contacts prescription done. Dr. R was so nice and very helpful and also answered all my questions and concerns! I had a great experience coming here!

The Best eye Doctor with the Best staff. I call these beauties Dr. Rothbard's Angels-Leah, Ana, &…read moreCarla. My eyes are well taken care of. Always a great selection of frames. Ladies are knowledgeable with adjustments. Thank you Doc. & Ladies.

Literally THE best optical office around!!! From the friendly staff to the selection of glasses…read more Staff was knowledgeable and answered all my questions. Glasses are a bit more expensive than some other places. You cant put a price on the quality here and the customer service! Also a year if my lenses scratch or i damage the pair I can replace them over and over. NOBODY does that.

My whole family comes here the Dr is very thorough, with the latest technology and fair pricing…read more The optical staff is very knowledgeable, friendly and professional. The styles are amazing and the quality of the lenses is unmatched!!!

I have had the best experience at Luxe Optometry! They are a smaller optometrist office with a very…read morechic selection of glasses. I just picked up my glasses yesterday, and I've already gotten compliments on them. Dr Kim really helped me with understand how to take care of my dry eyes, and I also purchased multifocal contacts, which have been working out for me when past options did not. I found them to be reasonably priced (insurance helps), and they were willing to explain exactly what my insurance covered and how to get the most bang for my buck. I will definitely come back next year and beyond! One note: they give you electronic copies of your prescriptions, which several offices I've been to would not do. Again, I highly recommend them for thorough exams, thoughtful service, and an amazing, unique selection of glasses.

I have been a client for the last two years. Beautiful, clean office with high end and cost…read moreeffective frames. The doctor takes her time with you and explains different options for you to make an informed decision. Her other office employees are professional and very helpful from helping choose frames, to discussing different options for your lenses. I am very happy with Luxe Optometry!

This is long overdue. Having moved to the area at the end of 2022 from LA, I decided I needed to…read moretry to find a local optometrist to hopefully replace my optometrist in LA who I had been going to for 20+ years. I'm not one to change a provider lightly, but I could not be happier to say I found one and that the reviews on Yelp are 100% accurate when it comes to Dr. Kim. If you care about genuine and personal customer service, and forming a real relationship with the people who take care of your health, this is the place to go. The level of service was unparalleled and they are friendly and thorough. I had insurance but assumed I had already used my benefits since I purchased contacts elsewhere less than a year prior. They took the time to check my insurance, saw I had benefits that could be applied, explained the benefits, and went through the benefits to see which could get me the best discount. I ended up getting contact lenses, frames, and lenses. Dr. Kim not only knows what she's doing in her profession, but she truly cares about her patients. She shows it by the time she spends to conduct her exam and to talk to you. It feels like a rarity these days to find this type of care, but it's a relief to see it still exists. I am very thankful to have found her.

Jennifer is outstanding and very attentive. This was my first visit and I left very pleased with…read morethe level of service and care. The glasses I selected were not readily available so I was told it would be about 2-3 weeks before receiving them. I was advised when the glasses arrived that they were slightly scratched and they recommended returning them rather than having me settled for a defective pair of glasses. It took an additional 2 plus weeks for my glasses to arrive but it was worth the wait. I appreciated the attention to detail and pride toward delivering a quality product. The eye exam was thorough. Jennifer took the time to explain every aspect of the exam and it did not seem like a rushed visit. I liked the wide selection of eye ware. The staff is courteous and go above and beyond to ensure your glasses fit properly. I strongly recommend this place.

Came back to get glasses and a contact lens fitting. This place is excellent. Everything is fast,…read moreeasy, no pressure, no confusion. Just the way I like it. Oh, and friendly.

Having never been to an optometrist I was unfamiliar with the common practices of buying glasses…read more My visit with the doctor was great, very friendly and attentive. The issue began when I left the doctor and was attended to by Nora H, a staff member. After showing me the glasses they carried she explained that I could buy the frames from another location but had to bring them back so they could install the lenses. She said that the insurance required them to send the glasses to a specific lab in order to install the lenses. Therefore I did not need my prescription. After speaking with my wife, who has been wearing glasses most of her life, she found the interaction unbelievable. Eventually I returned and forcefully asked for my prescription. Although my experience with the doctor was great the deceitful practices employed by the staff is enough reason me never to return.