Emergency room wait times are literally insane. We show up at 1130am and waited for 9 hours. It was…read moreso overflowed we had to eventually sit in the hallway while my wife was in excruciating pain with an iv bag hanging. We eventually got a room, just in time for me to have to leave because it was after 10pm and no visitors allowed. Not even spouses. The cafeteria is incredible though. Reasonable prices and so many options.

I sat in the waiting room for 12 hours and never was put in a room. They would run tests and send…read moreme back to the waiting area. When you don't feel good, no one wants to sit in a chair, unable to relax. I got yelled at and threatened by a patient and the security guards were so unprofessional. All they did was complain about working double shifts and wanting to go home. One security guard kept calling the patients psycho and talking loudly about them to every new person that came in. They wouldn't allow my husband to sit with me in the waiting room because it was so packed. It took 5 hours after I was admitted to even get a room. This experience was terrible and not what I expected from this hospital group. Treat your patients like people and not scum, please.

I have been visiting this location for an Endocrinologist; this was my last visit as I "graduated"…read moresince my A1C remains well under control. I have like this location as it is easy to get to. The location is off several bus lines and they have parking available, they will validate your parking if you go to an office. The care I received was excellent and I can appreciate that the Endocrinologist wants me to see a PCP vs him as I am not in need of the specialized care. The analysis done and the changes made since coming here are appreciated and I will go on with a less specialized doctor.

My son had a minor burn so we were able to experience west penns er on a Tuesday. It was busy, but…read morewe were in and out in about 3 hours total. Once he was triage and they realize that he did not need serious care, they put us on the fast track and the burn team came down to evaluate. Once he was cleared by the burn team, they wanted ophthalmology to check him out, and they were able to give us an appointment same day.

The staff was fantastic. Everyone was friendly and did their job well…read more Karen was great 2. Thank you.

When I went here they told me straight up I was having a miscarriage and then 2 days after I…read morefigured out I wasn't!

This is a great, smaller hospital. I spent four days here and had a very positive experience. My…read morefamily, who came and went to visit me often, also said everyone was nice and helpful and caring. I met RNs, CNAs, doctors, and other staff. Everyone treated me with care and dignity, which eased my concerns and helped me feel a bit better. I highly recommend this great hospital for its people.

Be warned that the radiology scheduling department includes at least one moron. In early August, I…read morescheduled a CAC scan for 29 August. When I arrived at the imaging department in the Dunlap building I was told that someone in the scheduling department canceled my appointment. It took the person a couple minutes to determine that the supposed reason for cancellation was that no referral letter was received from my health insurer. Meanwhile, the referral letter was approved 5 August, BEFORE I even called to schedule the appointment (I have a copy of the referral letter in front of me). AND, no one called, emailed, or texted me to inform me of the cancellation. If you are so unfortunate as to have to schedule a diagnostic test at St. Clair's radiology department, you should probably call every day - between the date you make the appointment and the day of the appointment - to ensure that the (at least one) moron did not touch your appointment and cancel it.

I actually had a pretty good experience during my stay at UPMC. It's hard not to when you show up…read moreand you're dying and they fix you up. My problem is not with the care I received. I did not have a choice on the hospital I went to, UPMC was the only place open and I was hardly even conscious when I arrived. For the love of god, if you have any choice on where you get your treatment, GO SOMEWHERE ELSE. All Hospitals are expensive, but usually they are willing to actually work with you on the things they charge you for. UPMC has told me on no less than 4 occasions now that they will absolutely not work with me on my bill. I asked for explanations on things like the 10,000% mark-up on the same nausea medicine I get over the counter for $10, and every single time I'm told "Oh that's what it costs, this is a teaching hospital!". They don't even try to explain duplicate charges. I have been forced to take a ridiculous amount of time off of work to jump through their hoops only to get absolutely no where with them. Bonus points: Apparently the emails they have listed all over their website are not actually in use. They say they'll send you information in the mail, important things like the financial aid application you requested, and then they just won't. But they are real quick to threaten you with collections!

I was brought in the University of Pittsburgh medical center in the emergency room. The emergency…read moreroom nurses had amazing bedside manner . I was transferred to the 8th floor for two days where the nurses and the doctors exceptional patient care and were so nurturing understanding and empathetic to everyone of my needs. I was transferred to the cardiac floor the nurses and doctors on the cardiac floor went above and beyond to ensure I was comfortable stress-free and well taken care of. Floor 8 Christine and Richard were so incredible with bedside Manner and taking care of any questions or concerns that I had. On the cardiac floor natalie and Riley are the definition of an exceptional spectacular knowledgeable nursing team. They went above and beyond the scope of Nursing. They were such great listeners they had such great knowledge their personalities were incredible and they made sure every need of mine was taken care of with such a sense of urgency in such a sense of caring that I would recommend uPMC to anybody with any health issues. I give floor 8 and floor nine of UPMC 10 out of 10 Stars in would highly highly suggest that if you want some of the best nurses and doctors in Pennsylvania to use this facility. ​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​

I wanted to say how thankful we are to Children's hospital in Pittsburgh. We came to the ER for our…read moreson and the ER staff was a blessing. The attending Doctor... Dr. Maria Antonucci was the BEST Doctor I've ever encountered and she was an angel to us. The nurses on 6A were fantastic! These nurses and techs are 10/10. Very impressed with all of them. I've been a nurse myself since 2005 and I'm picky and I really was so grateful to everyone

UPMC Children's Hospital of Pittsburgh is widely recognized as a premier pediatric medical center…read more Located in the Lawrenceville neighborhood, it was a quick walk from my apartment. In addition to walking by a gazillion times whilst living there, I'd also done some volunteering (with organizations and not directly with the hospital). It's world-class not only in medical treatment but in the care given to the children who are patients.

It's really sad that they have a bot or a human resource person who writes "oh no, how can we help?…read moreContact patient relations" and then you do, WITHOUT a response.! please do not pretend to care if you don't care. Posting on Yelp that you're going to handle something and then not handling it is infuriating. I know I have to try to figure out an ER bill discharged, but then had to go back because we were medically unstable. A patient care technician gave us discharge instructions-this is a job that's supposed to be done by a registered nurse according to PA state law.

Addison one of the ER nurse is so rude and unprofessional. All she does is walks around looking…read morebusy. You ask her for something and 45 minutes later still nothing. Glad no one is dying

I was terrified to go there with my handicapped daughter who can not speak because of all the…read morereviews I read. needless to say I and my daughter Tammy were treated with kindness and respect. I am not sure why those reviews were so negative i can only express that for me I would take her back if needed to, I work in the medical field so I do understand peoples frustration about care put please give those nurses and aids kindness because sometimes they are stressed out for being short staffed a little kindness and understanding goes along way

I am sharing this experience in the hope that it serves as a warning to families of elderly…read morepatients--especially those who do not have a strong advocate present during their hospital stay. My 87-year-old mother, who has congestive heart failure, underwent a scheduled 4-hour surgery to repair both her bladder and bowel. We arrived at 5:00 a.m. for a 7:00 a.m. procedure. We were told by the surgeon that she would recover for approximately three hours, be up walking, eating, and likely discharged the following day. She was finally brought to her room around 2:00 p.m. At that point, she had not eaten in over 24 hours. I called the cafeteria to order her lunch, supper and breakfast to ensure that she would have her meals. When we left later that afternoon, staff were gathered in the lounge talking, and this became a recurring observation throughout her stay. All staff were in their twenties and it brought back memories of the Lord of the Flies. That evening, my mother called me in distress. She had not been walked, was unaware she had a catheter, and was in significant pain. While on the phone with her, we timed her call button--no one responded for 15 minutes. The following day, I attempted multiple times to get updates from a physician, Dr. Erika Ong, and request an additional day of observation, given her condition. Communication was extremely poor--calls go through a general number, and no one identified themselves clearly or provided direct answers or direct call back numbers. When I arrived at the hospital that evening (after a 1.5-hour drive), I discovered my mother had received neither lunch nor dinner. She was also dehydrated, with 3 empty water containers. When my husband raised this concern with staff, instead of addressing the issue, the situation escalated unnecessarily. A nurse accused him of using inappropriate language, which did not occur, and security was called. Meanwhile, the real issue--an elderly patient missing two meals--was not promptly addressed. She was eventually given a microwave pizza at 8:00 p.m. Over the course of her stay, several critical issues arose: * She was not walked for over 24 hours' post-surgery * No one explained the meal ordering system - for which I have attached a photo of the system * Communication from doctors and staff was inconsistent or nonexistent * We were not notified of a heart episode she experienced at 3:00 a.m. * Staff repeatedly avoided providing names or clear answers One nurse, Appithany, and another, Olga, were compassionate and helpful, and I am grateful for their efforts. Unfortunately, they were exceptions. I also attempted to escalate concerns through a patient advocate, but was misinformed, denied the ability to document the conversation, and ultimately never received the promised follow-up. My mother was discharged at 4:30 p.m. on Saturday from a Thursday operation, and it truly felt like an escape from Alcatraz. The entire experience felt chaotic, disorganized, and lacking accountability. Basic patient care--nutrition, mobility, communication--was not consistently provided. This experience highlighted serious concerns about staffing, training, communication, and patient advocacy. I strongly urge families with elderly loved ones to ensure someone is present to advocate on their behalf at all times. I would not feel comfortable taking my family dog for treatment here. This will be escalated to the PA Department of Health as well as Medicare.

Received 4 biopsy soecimens that had no cells in any to check for cancer. All not able to be used…read more Still getting billed for $325. Called them , they did nothing. Contacting attorney general today.

This is the worst er that I have ever visited. I have been there 4 times in the last 3 months with…read morefamily members and let me tell you that you will be there 7 plus hours. I have no clue why this er is so slow. There is no reason for er visits to be that long. No one comes in to check on you, they just put you in a room and disappears. Then 2 to 3 hours later they come in and tell you they are taking you for ct scan, xray, mri, and then you wait 3 to 4 hours for the results. They have a board in the room that tells you when the results are in but again you wait for hours to get them. They need to hire more staff so they can keep the er running smoothly and efficiently instead of waiting forever. We live 5 mins from this hospital but the next time we have to go I will take them somewhere else with a better turn around time. This is completely ridiculous. The other people I have a problem with is the security there. Some of them think that they are real cops and treat you with no respect.

Most of my doctors offices are located here, very short wait at both urgent care and for labwork,…read morethe facility is very clean and well laid-out, nice little cafe when needed, parking is close and easy.

This AHN Wexford Health + Wellness Pavilion offers walk-in care for minor illnesses and injuries…read more It is open 7 days per week from the morning to either afternoon or evening. According to its website, it provides assessments and treatments for cold, flu, COVID-19, sinus problems, infections, allergies, rashes, migraines, sprains, strains, orthopedic injuries, and more. Days ago, my husband had a bad fall, and he suffered many injuries. He felt concerned about one particular area of his body, so I recommended that he go to an urgent care. He chose this one. He did not complain to me about the employees here. He said that the staff did an x-ray, and their interpretation was that his rib was not fully broken but might be either slightly cracked or bruised. They said that his rib would heal on his own and to take pain medication. The staff also briefly looked at his other injuries and said that he was doing OK and would heal over time.