I recently had service done at Marlboro Tire and Automotive twice. My first experience was good…read more During the last week of April they replaced the starter on my 2021 Kia Telluride, and everything seemed fine at the time. However, when I picked the vehicle up, I noticed an issue with my parking sensor that had never happened prior to the service. I made another appointment to have that checked out along with several other issues I already knew needed attention -- a wheel bearing, a check engine light, and a transmission issue. I dropped the car off on Sunday, May 17th. They called me Monday and explained that the parking sensor issue was unrelated to the starter replacement, which I accepted. They also said the transmission issue would need to be handled by the dealership. The check engine light turned out to be caused by the evap vent valve being disconnected from the evap canister, and they reconnected it. Total cost was $160. I stopped by a little after 3 PM to pay and pick up the keys, but told them I would return later that evening to actually take the vehicle home. When I came back at 9:55 PM, the first thing I noticed was that the vehicle was unlocked because the mirrors were folded out. On my Telluride, the mirrors automatically fold in when the car is locked. When I opened the door, the dashboard was lit up and the radio was on. Once I sat down, I realized the vehicle was actually still running. My car's drive information automatically resets if the vehicle has been off for four hours. The dash showed the vehicle had been running for 9 hours and 30 minutes, had been driven 16.7 miles, and was averaging 4.5 MPG. I took a picture at 9:58 PM. Honestly, I wasn't even angry at first -- I was more shocked than anything and was actually laughing about it when I told my wife. Mistakes happen. The problem came the next morning when I returned to let them know what happened and showed them the picture. Instead of acknowledging the mistake, they immediately denied it and insisted there must have been some kind of malfunction because they "could not have made that mistake." I initially spoke with the two women behind the counter, but then a man came out from the office and asked what I wanted. I told him I felt they should at least refund the $160 service charge or compensate me for the gas burned while my car sat idling all day. He refused both. We went back and forth for several minutes. I explained that up until that moment I had actually been happy with their service and thought I had found a repair shop I could continue using. I told him the issue wasn't the mistake itself -- it was the refusal to take responsibility for it. I also explained that if he had simply apologized and made some effort to make it right, I probably would have laughed about it later and continued bringing my vehicle there. Instead, I was treated as if I was making the whole thing up despite having photographic evidence. When I told him that my only remaining option was to leave an honest review online about my experience, he accused me of threatening him. I told him it wasn't a threat -- I simply intended to describe exactly what happened. To make matters even more frustrating, when I later attempted to leave a review on their website, I was required to enter my invoice number, last name, first name, invoice total, and service date to verify my visit. After entering all of the correct information directly from my invoice, I received an error message saying the information did not match their system records. I can't say for certain what caused that, but it certainly gave the impression that I was being prevented from leaving a review through their website. Again, mistakes happen. What matters is how a business responds when they do. Unfortunately, their response completely changed my opinion of this shop.

Great service and quality at Marlboro Tire and Automotive!…read more I needed to get my tires repaired/replaced and found this that this shop was just a few minutes from my house. It was after hours, so I filled out an online drop off form and left my car and key outside the facility. Really convenient to be able to drop the car off during non business hours so that service can begin bright and early the next day. The next day, the staff called me with more information about my issue and a recommended set of repairs. I appreciate the honest advice and information that Christine provided, she helped me make a couple of decisions about the work to be completed to the car. The shop was able to order the parts I needed and install them within 2 days - appreciate the pretty quick service. The prices are fair and the staff was really friendly and helpful - would definitely bring my car here again for a service if needed. No wonder they've been in business for 30+ years.

I love your service! You go out of your way and I appreciate it. Your tires are priced right and…read moreyour service is the best. Thank you!!

Super honest, capable and quick. They also recommended a motorcycle shop nearby for me.read more

Got some tires rotated on both my car and my girlfriends. good fair prices and quick turnaround for…read moresimple stuff. Knowledgeable staff, i know my parents have used them in the past and been happy.

My sister got a flat tire on the highway, and after waiting almost 2 hours for roadside assistance…read morethrough our insurance company, we gave up and started looking elsewhere. We found Ancash Roadside Assistance on Yelp and called because they had such great reviews. He answered immediately, sent me a location-sharing request, and arrived in about 20 minutes. After spending nearly two hours stranded on the side of the road, that level of responsiveness was a huge relief. Once he arrived, he got right to work and had the tire changed in less than 15 minutes. The entire process was quick, efficient, and stress-free, and we were safely back on the road much faster than expected. My only suggestion for improvement would be to introduce yourself before getting started. It was dark, and we were two women stranded on the side of the highway. When he arrived, he pulled up behind us and immediately started changing the tire without introducing himself. I genuinely appreciated the urgency and willingness to jump right in and get the job done, but in that situation, a quick introduction would have gone a long way in helping us feel more comfortable and know that the person approaching our vehicle was the roadside assistance we had called. Overall, though, the service was excellent. He showed up when we needed help, worked quickly, and got us moving again in no time. If you're stranded with a flat tire and need someone reliable, I would definitely recommend Ancash Roadside Assistance.

We discovered one of our junk trucks had a flat on Sunday morning. We used the Yelp option to send…read moreout repair requests with a photo and Ancash was the first to respond with a quote. They showed up 30 minutes later and got us back on the road. If you have a work truck. J recommend you keep their information in your phone.

0 stars Came from suitland said wheel could be fixed looks worse than what it originally did. Was…read moresupposed to come back because air was still leaking showed up. Would not recommend to any one

Good work, done on the spot, rim had a crack in it that sealing wouldn't fix. Good price, already…read morerecommended to a friend.

I've always taken great care of my cars, so I was really upset when I accidentally scraped the…read morefront driver-side rim on my 2026 Honda Accord against a curb I didn't realize was sticking out. The scratches weren't major, but they stood out because the rims are black. It happened on a Friday, and that night I requested an online quote from Wheels Onsite. By Monday morning, the quote was already in my inbox. I chose their Sterling location since it was a little cheaper than mobile service, and my apartment's underground garage would have made that difficult. The whole process was quick and easy. I dropped my car off Tuesday morning, and it was ready that afternoon. The rim looks like it never happened. I've only had it back for a day, but so far I'm really happy with the results and would definitely recommend them for rim repair.

My wife had her Tesla Model 3 wheels repaired by WheelsOnsite for a reasonable price. Two of her…read morewheels had curb rash. They sanded, primed, and repainted with a matching color. They came out great. They came to our house on time and completed the work in our driveway. It's been at least 2-4 years since the work was completed. They held up well. I highly recommend.

Favorite auto shop. Always good customer service and reasonable prices. Been going here for the…read morelast few years.

I tried this place out and seen the red flags , but I messed up , they charged a customer $150 to…read moreput headlights in his car no special tools needed, that was one, they have older customers, 2 they getting over on them, 3 one thing is wrong and they make up the next, a older guy went off, so my dumb ass let dem change my oil pressure sensor, being lazy and they come to me saying it was hard and $260 out my pockets,ok I said well its good now, bs ,next day my rear seal is leaking, a week ago I just had the dealer dodge check my charger for seals and etc. No problems ,how is my rear seal screws hanging out with oil leaking, so I call down to the shop they wouldn't put the manager on the phone , so I had to trade my vehicle in because it was expensive to drop trans and the dealer notice. This was intentional we have video of the inspection no screw was loose. Getting a lawyer, stay away from this place!!! swim at your own risk beware of sharks

I parked at the nearby aquatics center for a workout, only to hear a hissing sound when I got out…read moreof the car. Fortunately, this place was right around the corner and they were able to service my tire and get me on my way in no time. Also, there is a wonderful place to eat right next-door! I came back after my work out to enjoy the food. I won't reveal what type of food here because I did not take pictures but I will tell you that I was VERY satisfied! So, if you're in the area and you're hungry or if you need tire service, please stop by here.

do not buy tires from this place. we have purchased tires from them that wear and go flat im less…read morethan a year. they do not honor their warranty claiming that my car need an alignment which is not true. this is the third time i had problems with this place. three strikes you are out. bad bad business at this tire shop.