The owner- Iraj is honest, personable, and throughly knowledgeable about Mercedes. He asks…read morequestions and provides detailed answers.

Very professional, reasonable prices, verses the dealership. Coursety and patience. If you have any…read moreissues with your car ( Benz) this is the place to take it.

A fantastic family-owned business, honest and reliable. IMHO, the biggest distinction between…read moreEvergreen and most other places is that Don knows how to repair a car whereas most other places just know how to replace parts. Often some manner of "replacement" with new components is warranted and necessary but it sure is great to have a mechanic who also knows when it isn't and has the technical skill to perform a more creative and cost effective repair.

we have been going to Evergreen ever since they were in Haymarket. Throughout the years and…read moreseveral different car they have maintained their excellent knowledge, timeliness, and professionalism. i have never had to bring a vehicle back for same problem. Donny is excellent in his trade. Karen is the most reliable and kind Office Manager and Donny's side kick :). they make an awesome team and we won't go anywhere else! Thank You Evergreen Auto for decades of excellent work and fair service. Derek and Cary

I dropped one of my work vans off at this location back in May 2015. It is now February 2016, and…read moreit still hasn't been returned to me. It has taken multiple calls and visits just to get three calls returned, and each time I was told "it will be done in a couple of days". For the last few weeks, nobody has answered the phone or been at the location whenever I've called or gone by, and the voicemail box is full. Not having this van for almost a year has cost my company untold thousands of dollars, and cost me personally at least $1000 in property taxes, court fines, and so forth. I am 100% perplexed as to why Ronnie refuses to help me out. We have no bad history of any kind, and my business partner was - - or thought he was - - a friend of Ronnie's. I wish I could have my van back. I don't know what to do.

Ronnie is awesome! He fixed my air conditioning in a day and his prices are fair. I highly…read morerecommend this place!

have no respect for your time. you will be waiting and waiting for him, then after 3-4 hours later…read morehe will tell you what was supposed to cost 100$ now costs 180$ For a tire rotation and oil change. plus they have a very bad record of stealing from customers. I don't recommend this place. save yourself the headache.

Change of oil and gas leaking repaired…read more Very helpful and serious help with parts and times Very good and affordable help, I expect to pay more but they worked with my budget

My Alternator on my 4Runner seized near Delaplane so had it towed to Haymarket location. Needed…read morealternator replacement and new serpentine belt. Price seemed fair, quality of repair was excellent.

Very fair and honest. Rich, the gentleman at the counter is a very friendly and called with status…read moreupdates.

I recently learned Tim retired, sadly for us, great for him. We took our vehicles to him for…read moreseveral years and he always treated us fairly. Repairs were always done right and quickly. I hope the new owner does as good. Thanks Tim, enjoy retirement.

Diogenes can rest! We found an honest Mechanic!…read more I am disabled, on crutches and living on Social Security, so I watch every dime. We found Tim Hall's shop after a number of disappointing experiences at a neighboring shop. Tim actually sent a mechanic over to retrieve our Jeep from the other shop, and made the repairs for a fraction of what the other shop quoted. I decided to take my Expedition for a few needed repairs, and again the repairs were made quickly, and to my surprise for about half of my expectation. I even stopped Tim and asked him if the bill was correct! He assured me it was, and I went home a happy man. Hall's is clean, the people are personable, and Tim is a good communicator. Unlike a neighboring shop that confuses fixing cars with operating a day care center. On one occasion when I entered the shop, after seeing me on crutches, the mechanic rushed out with a chair for me. When I picked up my Expedition, the same mechanic drove it around front for me and made sure I got in alright. Small gestures, but much appreciated. Without doubt, the best auto repair experiences I have ever had. Go with confidence!

Called today May 30th around 415 for a last minute inspection that my adult son waited until last…read moreminute and thank god they said sure come on over. I told him that inspection station would be busy and waiting until the end of the month was a bad idea so I am beyond thankful for fries garage. I will definitely be back with my car to get an estimates on a few repairs my car needs.

I took my deceased father's truck to have it inspected at a local place in Gainesville as a favor…read moreto my mom. When they failed it citing that the brakes and rotors needed to be replaced, as did a bearing in a front wheel, I took it to Fries to confirm since I was unfamiliar with the original shop. After looking at the truck, they replaced the bearing and said the brakes and rotors were fine, and they passed the inspection. A couple of months later, the ignition locked up, so I had AAA tow the truck to Fries to have them look at it. I also asked that they look at the check engine light, which was on, and a squeak that was coming from the rear of the truck. They called me back and let me know that it would take a while but would be $600; I authorized this. I received a call as promised that the truck was ready. I asked if they'd looked at the check engine light or the squeak. They had not but said they would. I received a call that a pressure sensor was causing the check engine light. I did not authorize anything and asked about the squeak. They had not looked at it but said they would. During this time, they continuously called my husband despite us both asking that they call me. They called me only a couple of times, and when I called back I left a voicemail. I never received a return call from any of my messages. Two days ago, I received a call when I was out of town for work. They said the calipers needed replacement, so I assumed that was the squeak. I was told it would be $2,700 so I said I would need to check with my mother (who is on a fixed income and lives alone since my dad died two years ago but insists upon paying for things herself). Today, I called to say that I would be picking the truck up and would pay the $600 bill. At that point, they informed me that the bill was over $2,000 because they had replaced the brakes and rotors, claiming that my husband had authorized it, which I knew to be untrue. The employee even admitted that my husband had said he would not authorize repairs. He told me he would find out who authorized it since it appeared to have happened while he was on vacation and he would call me back. Knowing I could not actually expect a return call, I got in the car with my husband and drove to Fries. When I arrived, I explained to Billy that I had come there to avoid getting swindled by a shop I didn't know when I was told the brakes and rotors needed to be replaced in the not-so-distant future, and that Fries had (upon passing my dad's truck in the safety inspection) had agreed that this was unnecessary. I asked why this work was suddenly authorized and done without my knowledge at all when just a month or so before Fries had told me it was unnecessary, and I had take the truck in for an ignition problem and simply asked them to look at a few minor things. He explained that he could make a call to see if there was anything they could do on the pricing, but that he would have to call me and I could not take the truck then. I asked him to call someone right away, because I was not leaving without taking the truck as it had been almost a month. When Billy walked in the back, I was surprised to see him followed by Gene, the owner, who apparently was onsite not requiring any call back. When Gene came out, he immediately informed me that my husband, who he did not know was in the car, had authorized the work before telling Billy that he was uncomfortable authorizing anything because it wasn't his vehicle, but my mother's. This obviously made no sense, so I called my husband in. My husband informed them that no such thing had happened. Had Fries simply admitted to the mistake and attempted to make some kind of concession, I probably would have been fine. I work in the service industry myself, and I understand these things happen. Instead, my husband and I were essentially called liars, and I was told that it was my fault that the vehicle had been there for so long because I didn't answer my phone. They had no excuse for constantly calling my husband instead of me, and for not returning any of the (at least six) voicemails I had left, or the call I had made directly with a human being last week. I was told that I was not leaving with that truck unless I paid the bill they claimed was due. Once I realized I was being held hostage, I will admit, I went COMPLETELY off (not sorry), at which point the owner's wife felt the need to say that her husband was no liar (again insinuating that my husband and I are), and further stating that if I didn't like it, I could just take them to court. I had to truncate this for space, but you get the idea. I would never recommend this place.

Awesome shop. Honest prices. Great staff. In and out quick. Would highly recommend your car…read moreservices be done here. Only shop in area with all white staff if that matters to you. But, don't let this distract you from the fact that Hector is going to be running three Honda civics with spoon engines, and on top of that, he just went into Harry's and bought three t66 turbos with nos, and a motec exhaust system.

AVOID THIS PLACE. I came here for a safety test and they unplugged my headlight and tried to sell…read moreme on getting it replaced with $100 labor estimate. On top of that they tried to explain to me that I somehow needed a new tire bc the inside is starting to wear. In total they quoted me $400 to replace a headlight and 1 tire