Thanksgiving night, I lose my balance (give me a break, my center of gravity is a little off these…read moredays!), topple, and essentially jam the hell out of the thumb on my right hand. Ow. Ow, ow, ow, ow, OW. My husband, a firefighter/paramedic, took one look at my thumb and noticed my obvious lack of range of motion, and decreed an x-ray was in my future. Sigh. An x-ray. At, like, 8 PM on Thanksgiving? An ER visit. Really? I wasn't feeling it. Like, at all. The pain was pretty intense (and trust me, my tolerance is higher than most) so I packed up and headed to Ingalls despite my reservation about urgent aid-like places. From the moment I arrived until the moment I left, the visit was smooth sailing. Color me impressed. Registration was a breeze (even though I'm right handed and my writing was, well, a little sloppy, to say the least). The nurses were great, the x-ray tech was fabulous (she double gowned me--something I greatly appreciated as I was 28 weeks pregnant at the time), the ER doc was gentle and proficient and explained everything very, very thoroughly. While the x-ray was clean (YAY for no broken bones!), the odds of a torn ligament were very, very high. The nurses braced me up and the doctor sent me off with a referral for an ortho in the area for an MRI if I wasn't entirely pain-free in a reasonable amount of time. Start to finish as far as time spent at said urgent aid facility? Roughly one hour. ONE HOUR, people. I was anticipating three times as long. Coupled with the amazing staff, quality of care received, cleanliness, etc.? I am a fan indeed. Ingalls Urgent Aid Family Care Center, you are full of win, my friend.

The sleep study worker was unprofessional rude and pushy…read more I was asking questions about the study she was saying that I was actually a lot of questions she said, I was irritated and agitated, but on the other hand it was her that was irritating and aggravated. I don't understand why she blatantly dismiss me and told me to leave. She is rude unprofessional and seem like she tired and acting like she didn't want me there.

I was a client for 28 years. Customer service was always poor. I canceled the service…read moreappropriately (or so I thought) and they sent my company to collections for a service they didn't even provide. AVOID LANDAUER AT ALL COSTS!! Don't make the same mistake I did and enter into a contract with these people.

Yolanda was great. She was very personable and friendly. We saw the baby on a big screen tv and the…read moreoffice was cozy like a living room. All of our immediate family was able to be present for the experience and I couldn't be more happier. I would definitely highly recommend this business and we will be back.

From the owner: Perception Plus Imaging Services offers a unique experience for Pregnant Mothers and their…read morefamilies. Our service provides ultrasound imaging of your newest family addition. Your ultrasound is performed in a warm and cozy environment by a licensed professional.

Great location and nice office. The word "open" wasn't exactly what I expected when I went in for…read morean MRI. The young lady doing my test went above and beyond to make me comfortable and lessen the anxiety. If it had not been for her, I would have left without completing the test. I truly appreciate her patience.

I'm 22 weeks pregnant and was so excited for this appointment. Last time someone called off here…read moreand they asked me to reschedule. Fine whatever. Then I finally come today and 95% of the time I couldn't even see anything, and the other 5% all I got to see was toes and the top of his face for legit less then 5 minutes. I completely understand they have a job to do first and then they show the expecting mom after but it was just really quick.. Due to the virus I also had to come alone, which I understand, but I assumed I'd get at least one ultrasound picture to take with me or something but nope, nothing. The tech allowed me to take two pics with my phone so I have something but I've literally never been to an ultrasound place they didn't provide not even one picture. I also self pay so this gets expensive and if I was told I wouldn't be given one picture or barely any time to see my baby, I would NOT have picked here. Thanks for the epic disappointment.

I recently visited On Dmed (new name as of 9-2023) for xrays of my knee to confirm whether I had a…read morere-broken kneecap. I did not, was at On Dmed from entrance to discharge with a disc of the x-rays after intake and 4 x-rays done by their on-site radiologist in 2 1/2 hours on a holiday which is not too bad. This facility is in network with my insurance so the co-pay - $50 - was considerably lower than that of a hospital-affiliated urgent aid which I believe would have been $400 to commence the process of treatment. Before considering urgent aid care it would be a good idea to find out which local facility is in network and which bills at an ER rate and confirm with your insurance. It would also be wise to learn which healthcare situation On Dmed can help, and which are better handled by a hospital-based urgent aid or traditional ER. These are posted on their webpage, or just grab a magnet at check in when you arrive. I would also set up an account if you wish to utilize On Dmed ahead of time. It take a bit of time to do this, but will save you time once you arrive. Appointments can be set up on their webpage as well. I arrived ahead of time and they did have patients ahead of me, but I was admitted promptly. Bring a book just in case. All on-site personnel were great. When I was discharged I was prescribed a medication which, after reading the patient information sheet, was not workable with my healthcare issues as a totality, which, of course, On Dmed did not have access to (this is where a hospital-based Urgent Aid or ER would have the edge). I took Advil instead of the medication prescribed and that is okay. The main person who coordinated my care was a nurse practitioner and the person who issued the radiology report was a radiologist. I am presuming that there is a physician affiliated and in contact with this practice, but I did not meet them. Not a bad experience. I received a confirmation of my healthcare need, was discharged with papers and a disc of the x-rays should I need follow-up care, the timeframe was reasonable, and my insurance to date has fully covered all. Not sure if I will return there but if a healthcare need coincides with what On Dmnd can offer, perhaps I shall.

To Whom it may concern,…read more I arrived and checked in on the iPad at about 5:45pm on 7/13/26 for a 2nd follow up for a work-related injury. I never received a link, so I assumed I did not need one. The receptionist, whose name I did not get, decided to wait 2 hours before saying anything about a link. However, in those 2 hour she had time to sit on her phone with someone and complain about other patients and about a man she is seeing, whom she thinks is seeing someone else, but she's still going to see him, but she is not sleeping in the bed with him. I do not appreciate the fact that she had time to talk but she could not complete the duties of her job. I do not appreciate my time being wasted, especially since I live over 45 minutes away. I would appreciate it if management could review employee phone privileges during work hours, as excessive personal use appears to be interfering with essential job responsibilities.

I was absolutely blown away by the care, support, and warmth I received. I got a IUD and the…read moreexperience was as good as it could possibly be. Lori, the doctor who placed the IUD did a wonderful job making it as comfortable as possible while being as honest with what to expect. Sandra made my experience so much less stressful by thoroughly explaining all of my questions and being so so sweet. I really really recommend getting your IUD here:)

Longest wait time. Ever. Do not recommend coming here for anything. Came 15 minutes early just to…read morewait 45 minutes after our appointment was scheduled. Unacceptable.

I, unfortunately, needed to visit the minute clinic due to an issue with my left eye. I was…read moreskeptical at first, but my loved one suggested that since I could not get into contact with my PCP, I should try urgent care/minute clinic. I'm so grateful that he suggested it and off I went. I was treated very well, diagnosed, and provided a prescription to treat my condition. I was pleased by the comfortable feeling I received during my visit with NP Megan. I had a sense of peace after confirming my diagnosis and I'm grateful to say that I'm receiving treatment and I'm starting to see improvement. I would recommend the Minute Clinic in a heartbeat. Thank you.

I was in misery with a bad cold. I had a few minutes to spare and was driving by a Minute Clinic so…read moreI decided to try it. My wait time was about 15 minutes. My diagnosis was upper respiratory infection aka common cold. The cure is just to wait it out. I did however get a prescription for an oral anesthetic which helped relieve the annoying sore throat pain. The prescription was conveniently transmitted electronically to the adjoining CVS. The nurse practitioner did a quick test to rule out strep throat. I also conveniently got a seasonal flu shot. Their services are limited. But it was quick and convenient to have someone look at my throat.

David Ison Diagnostic Radiologist has No bed side manner at…read moreall, talks down to people like they are trash. He is a snob from Hinsdale IL. Who has nothing uncommon with the clients in Harvey, but he gets a pay check so he will take their money. He treated me personally like garbage. I personally would never use him, and find someone who actually knows how to treat people.