Immediate response. Detailed answers. Highly professional and useful. I can't make the stars light…read moreup, but I would give a five star review so far.

This place charges almost 3x what it would cost to send directly from Fed Ex location, which in…read morecase you're wondering is in Silverdale and well worth the drive. Another option would be to just have Fed Ex pick your package up at your residential address, which is 16$. Lastly, Walgreens on Bethel also offers the same service but I'm unsure whether they charge similarly obscene fee's. After looking at the situation in more detail it appears this excessive markup seems to only apply to Sunday delivery. Through Fed Ex a Sunday delivery by noon 111.44 and through Pack and pay a lot, it would have been in excess of $300. Pack a Pay a lot charged us 102.85 for a Monday by 8pm which is Standard Overnight and Fed Ex would have charged 98.14, which isn't much of a price difference.

Find another notary. We've had three documents notarized by two individuals in the last few weeks…read moreat the Bremerton store. First one needed to be returned to fix mistakes. Last two were so messed up they were rejected by the recipient of those documents. I called about a refund and was told they only offer resigning, but they would check on a refund and call me back. No call. Its clear to me (a retired notary signing agent) that these people received absolutely no training to do this job. I don't blame the notaries themselves. I feel they were thrown into the deep end by the store, sink or swim. We took the last documents to a more experienced source

I stopped by to drop off secure documents for shredding. When the 3 people working there finally…read morestopped chatting I was told that there was no room in the shredder. There was an event and the shredder was full. One employee sat on the area where a person would drop off a package. Another told me to leave my bag and they would keep it in the back. Again I was told to leave my bag and I told them no and walked out. I am disappointed in the lack of courtesy and customer service. You could have edgered me to another store that could help me. You could have stopped chatting among yourselves and talked to me. I was the only customer in the store. I will not be returning to your store as there are other stores that welcome me and appreciate my business. I know I am one person, but I will be telling everyone I know to go elsewhere.

We do not use this store a lot. But today we went in around 1pm. Customer after customer came in…read moreuntil there was a full lobby. You would think it would have taken a long time and/or there would be cranky staff. Just the opposite the two staff were quick, efficient and friendly. Was in and out in five minutes if that. Thank you. I didn't catch their names but it was Friday June 18,2021 and they deserve to be given a shout out. Thank you!!!

Stopped by for an Amazon return (nearest UPS store for 70 miles) around 4 pm. The line is literally…read moreout the door. The staff is working quickly, but i'm still thinking an hour wait. Then what does my wonderois eyes spy? but a Amazon self check scanner with a label printer. A nice guy wearing a kitsap fire engine 71? jacket confirms its purpose, i watch him use it, and im out in under 5 minutes. Another easy visit at this UPS store

Two clerks on duty and both were unable to answer any questions re shipping to Japan under new CBP…read moreand tariff regulations. The "supervisor" said one only "...needs to worry if the package is going to Mexico." As I was trying to clarify this, both employees abruptly rushed away to show a reoccurring customer that he could set his package down in the same place as he always does. I ended up sending my parcels from the FedEx store in Silverdale and will continue to use them for future shipments. It is difficult to support a small, local business when the employees are ignorant re the services they provide, but are rude to customers as well.

Went here to see about shipping a special package that needed a specific sized box. They had a…read morevariety of sizes and the sweet lady was able to find a box that was just 1" wider than the package I needed to ship. It was perfect! She was very helpful in her advice about shipping options starting with the Best Value (time and price) per Carrier. She then made sure the package was secure in the box and taped it up tightly. This is the 2nd time I've been in here and both times the service was excellent! Very nice place, clean, organized, efficient and helpful.

After posting a negative review the business owner called me a liar in response on here when every…read moreword he responded was a provable lie if you type in either tracking number in the photos you can see when they were purchased and it wasn't a year ago it was less then 5 days ago also that label is a copy of the one on the package. You are aware of what a copy is right? He also said that corporate had my package.... also a lie... they had no idea what he was talking about but they know about the situation now! This person is the most disrespectful person I have ever delt with in my life. I'm not letting this one go either you can count on that following up with the police about your lies and updating the situation.

Went in for assistance in emailing with attachments. Staff was very friendly, professional and…read morequick service. I'd never required that type of service before and am now aware I can go there for another type request. Thank you!!

Sadrian the young man working at the counter is wonderful. He is cheerful and very helpful. He took…read moretime to help me with the printer and made sure that I had what I needed. I appreciate his work ethic. LMB

The manager is soooooo rude! Do not go here! She tries to hide costs left and right and all I…read morewanted was a box! She would argue and all more to the price. "Now, I need to charge you for a piece of tape!" She was so pissy, I didn't even trust her to package my stuff. I actually wanted to do it myself and she got even more pissy! My sister shipped the same thing and it cost her $37 and she charged me $58! There was a super nice guy with dark curly hair though. I do not recommend giving them your business!!!!

A cute, cozy post office if I've ever seen one. We had a handful of Naw Ruz greetings to mail off…read moreto family and friends around the world, and happened to be enjoying a beautiful spring day on Bainbridge at the same time. We stopped in, waited briefly for our turn, mailed our cards, bought extra stamps and were on our way. It was efficient, easy and the person working behind the counter was helpful and friendly. There was really nothing overwhelming - positive or negative - about the experience. It just was. And it was fine, pleasant, simple.

Great service, very helpful with best ways to send a package, how to set up mail hold, like their…read morefriendly attitude. Yeah to our local post office!

I highly recommend Sound Reprographics of Bainbridge Island. I recently had a booklet of 100+…read morepages printed there, but had made some rookie pagination errors. Mary at Sound Repro alerted me to these errors and made a final check with me before printing, where additional glitches surfaced. As a result, when copies were finally printed and bound I received the product I had envisioned, not the version I had originally submitted for printing. Without this attention to detail on the part of SR, it would have been a costly lesson for me on how I am not a book designer. I am so glad I chose to work with the professionals at Sound Reprographics and I highly recommend their service.

Worked with Sound Reprographics on a banner for a business, the lady handling the phone call was…read morevery rude and short over the phone after being left on hold for barely over one minute. Could work on the attitude and passive-aggressive customer service approach in my opinion Mary. You are not always going to be the top priority at a bustling business (especially on the phone). I think you need to have a little more patience and kindness

Five stars . . . yes and no. The five stars is for Jeff, who works the counter there. He is…read moreefficient, effective, and very personable. It's a pleasure to be able to link up with him when he's available at the counter. Less than five stars: three times this week . . . THREE TIMES, my mail has been delivered to my neighbor's box or his to mine. How hard can this be?

ONE STAR FOR THE SUPERVISOR WITH THE EFFEMINATE VOICE. Well,…read morefolks, hold onto your hats because the United States Postal Service has truly outdone themselves this time! My eternal gratitude goes out to that "charming" branch supervisor--the one with the exquisite effeminate- "juvenile-stuck-up-mean-girl" voice and demeanor. He's single-handedly convinced me that the Republican Party might actually have a point I agree with. The USPS needs more accountability and should be overhauled. You see, in my infinite wisdom, I decided to send a perishable birthday gift to my dear 68-year-old brother in Missouri, a man whose health is, shall we say, in a "robust" state of decline. Being a person of "vast" wealth (permanently disabled amputee, less than $1,500 a month income and can't even afford a plane ticket, bless my heart), I simply had to get creative. So, I selflessly saved my money, and eventually purchased a new KITCHEN AID stand mixer (and a tube cake pan from Goodwill) - a small investment for such a "monumental" gesture - and, defying all culinary odds, taught myself to bake. I figured the mixer would be a good investment for future baking opportunities in order to save money. After a mere **twelve hours or more** of working over a hot oven in July, I produced an Angel Food cake (his favorite) and exactly 69 homemade blueberry cookies (healthier cookie). Because nothing says "happy birthday" like 69 individually wrapped and packed homemade cookies, right? Then came the pièce de résistance: four glorious hours of packaging. And for this masterpiece of brotherly affection, I "splurged" a paltry $90 on Priority Mail (because speed, obviously!) and an extra $30 for dry ice. A grand total of **$120** - pocket change for a man of my financial standing, really. His birthday, a mere trifle of an event, was July 9th. I dispatched my treasure on July 5th, expecting a swift, reliable delivery. Fast forward to today, July 10th, and oh, the suspense! Where is my meticulously crafted, highly perishable, financially crippling gift? Why, it's still enjoying the picturesque views of ""Seattle"", exactly where it was on July 5th. It's truly a testament to their efficiency. Naturally, I called the post office, eager for an update, and was "blessed" with the opportunity to speak to this "junoir-high-school-girl-in-the-mean-clique" supervisor. His insight was truly breathtaking: he "regurgitated" the tracking information I already had in front of me. When I, ever so politely, inquired if he could offer an "actual" update, he, in a moment of pure, unadulterated genius, asked "me" how he was supposed to do that. After several rounds of this scintillating intellectual sparring, where I humbly suggested that perhaps "his" job entailed, you know, "knowing things", he, with a flourish of what I can only describe as peak customer service, "hung up on me." So now, here I am, blissfully ignorant of my cake's decomposition status and my cookies' fungal progression. But hey, at least I provided a heartwarming anecdote of government efficiency and profound human interaction. Oh, the joy! * FIVE STARS I recommend this Post Office for the service. I have never had any problems with any other employees at this post office. They are the utmost professionals and have excellent customer service skills. P.S. IF I WOULD HAVE KNOWN THE INVESTMENT AND RISK TO MAIL A PERISHABLE ITEM THROUGH USPS, I WOULD HAVE PURCHASED A ROUND TRIP PLANE TICKET AND AND VISITED MY BROTHER IN PERSON. THANKS USPS

I have never experienced such unprofessional treatment as I did yesterday when trying to retrieve a…read morepackage with lost postage. The staff spent more time trying to figure out how I was trying to cheat them than how they could help me. It's a real clown show in there. I will acknowledge that apologies were exchanged, and I did get my item, but this would never have happened if I hadn't lost my temper and had an actual shouting match with the counter staff. After which, apparently the people in line behind me let them know how much they sucked for the way I was treated. A stark reminder that we are not "customers" of the postal service.

Tired of driving all the way to the main post office (20 minutes one way) because the delivery…read moredriver won't drive down my driveway. Why is it the driver's discretion? Our driveway is in good shape, and no other agencies refuse to deliver. Get it together people. Geez.