The customer service here goes above and beyond! All of the staff I have encountered here over the…read moreyears have been kind, helpful, and more than happy to assist me with a positive attitude. They are very hardworking and even when the line is long it goes fast! I always leave here impressed by the service.

We have a mailbox at this location and use them weekly to ship or return items, they also do print…read morejobs for us. The Staff is great, we have met both the owners who are terrific. All the reviews should be 5 Stars and all the ones that are less than 5 Stars are dated back prior to the present owners taking over. Yelp should delete the old review prior to the new management taking over.

This store is well stocked and the employees are incredibly helpful and friendly. I came here on a…read morebusiness trip and needed packing supplies. I had gone to a competitor's location and they had almost nothing I needed for my shipping purposes. I'm glad that I found this location early on. Well run and we'll managed.

Manager was very rude and argumentative, talked over the conversation. Will never enter this storeread more

Open 10am-1pm on Saturdays if it's a challenge for you to make it in during the week…read more Very helpful staff: I was mailing some packages and also handed him a stack of mail that was already stamped. He felt the staple that was in them and said they were non-machinable and would require extra postage. I'm glad he caught that because all my Valentines would have been sent back and not have made it to their destinations on time.

I am thoroughly disappointed in this location. I needed my package contents delivered so that I…read morecould use them the next day. Not only did they not deliver it, they stated it was due to animal intervention. The only animals I have are indoor cats. I needed those items, so I called to see if I could pick up my packages and they said yes and gave me instructions to do so. I drove to the location they gave me, which had been closed for 10 years. The new occupants gave me the correct address, which was another 10 mins away. So I spent a total of 30 mins just going over there when it should've only took me 10 from my address. Not only did the wild Goose chase frustrate me, but when I got there they had been closed for an hour. They told me they would wait for me to get there, and I followed their instructions. I proceeded to wait ANOTHER 20 mins for them to come out before I finally gave up. I'm very frustrated in their unprofessionalism and misleading information. If I had a choice, id never use them again.

I needed to get my taxes copied in a hurry today. Stopped into FedEx Office to get my task done. I…read morewasn't sure if they were open. It was about 5:30 p.m. when I got there. Online it said they were open till 7. The store looked so dark and the open sign wasn't on. But I walked up to the door to see if maybe they closed early. I was happy to know they were open! I was instantly greeted by a sweet employee behind the counter. He asked me what he could do for me. I told him I needed copies made. I pointed to the copy machines and told me to take my time. I thought that was really nice of him. I got my debit card squared away on the machine and purchased 10 dollars worth of copies. I didn't quite know how to work the copier so I asked the nice gentleman for help. He came over, guided me and helped me with my first set of tax papers. He also informed me about the paper clips, staple and other office supplies that were available for me if I needed them. I worked my way down to the last 2 stacks of taxes, got them paper clipped and into my trusty manilla envelope. It was a lot faster than I imagined, getting my task completed. It was great having everything I needed all in one area. I thanked the nice man for his help and made my way out of the door. I appreciate this employee's kindness and patience. He was great and my work area was perfect!

My package was lost at no fault of mine!! The supervisor Stephanie Smith and Alicia Herrin were…read morehorrible!! They did NOTHING to assist me or even attempted to help me. Do not go there and if you do, good luck!!

Great customer service a young man help me you Jack is the man right here go to this FedEx get…read morehelped by Jack. He has great customer service.

After a failed attempt to get a high resolution scan at another location, I went to the counter to…read moreask if getting a higher resolution copy of my passport was possible. The very young girl that I got to engage with was really annoyed with me, even proceeded to roll her eyes and be put out. I am an extremely easy and kind person to engage with so this was a bit perplexing. She proceeded to look at my problem scan from another location (blurry as all get out) and she says, looks fine to me. So... I had to find my own path forward on how to resolve my issue. Thankfully after some fumbling around with their copiers/scanners I got what I needed. Even though she said I would get the same outcome there too. The other two people working that day seemed to be helpful with others, the girl I got definitely hates her job. I am hopeful the other people working are more helpful. If there is a next time, I will ask for someone else. To end on a good note, they have excellent scanners/printers for high quality scans, just change the dpi. And you get to review the scan before paying, unlike the original office scanning place I went. Score!

Person working there wasn't to interested in helping me. I was just dropping off an Amazon package…read morefor return.

It is absolutely ridiculous that a few days before Christmas this location only has one person…read morescheduled to work. Bless her heart, she tried her best. The management needs to do better.

I showed up at closing (6pm) and the owners young son was locking the doors. When he saw me, he…read moreunlocked and opened the door. They served me and a few minutes later another client walked in since the door was unlocked. It was at least 5 minutes after 6. Not only did the owner not say anything to me about it being closing time, but they said nothing to the young lady who just assumed she would be helped since the door was open. They were helping her also when I walked out. I was mailing one package postage prepaid and buying postage for the 2nd package. Despite it being after closing, she asked if I wanted a tracking receipt for the postage prepaid package as well, unsolicited. This kind of customer service is what I love about small businesses and entrepreneurs. I was delighted by their complete customer service and friendliness. I will be back whenever possible. I definitely recommend them!

Terrible, daughter went in to get a box to ship a 8x10x2 pic and she sold her a huge box. What a…read morewaste

Went in to purchase an e-bike to replace my trek Rail. The staff was informative, knew the answers…read moreto our questions, and made suggestions as well. We purchased a Specialized Levo comp alloy. They set the seat height and the fork, they even put a new seat for me. The tech recommended that I bring it back in after about 6 rides so that they can check to see if anything has loosened up. I would certainly buy from them again.

I was told 3 times that what wanted done would cost $95 dollars: when I dropped it off, when I…read morespoke to them (because they were going to have to use an off brand replacement part) and when I went to pick it up. Three different people told me $95. but..... as the guy told me, we owed him $95 , he got up and left the cash register, the mechanic came over to the registered and increased the invoice to $175. Then when i get home, I get a text that says this "Hi {{contact.first_name}} Checking in-hope it's riding great." Based on my interactions, not confident that what was suppose to be repaired, was.

All mistakes the staff makes are the customer fault. Dont drop an overnight envelope the day before…read moreVeterans Day because they close all bank holidays.

Went the week before Christmas, door says they are open until 6 and they were closed at 5:30. Won't…read morego back.

I live out of state and they are very helpful to ensure packages are properly delivered. Always…read morepleasant to work with.

I love my local PostNet. I am a small business owner who is always in need of faxing, mailing, and…read moreother services. My PostNet team of Rozanne, Erich, and Marina really care about me and my business. I always feel like a valued customer. They offer a variety services and are always willing to help. The adage of service with a smile is hard to find but not at PostNet. I applaud their hardwork and dedication in taking care of me and my business.