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    UPS Service Center

    1.3 (15 reviews)

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    Staples

    Staples

    (2 reviews)

    Best incentive to go all the way to Coeur d'Alene to shop Best Buy. Staff needs to be educated on…read moreCDC Guidelines for masks on asthmatics and the resultant liability when we cough so hard we pass out and injure ourselves from the deadly buildup of CO2 in a mask. The staff was quite belligerent about me having a mask to shop here (which I will avoid doing from now on) as well as my 24-week pregnant daughter, who was advised NOT to wear a mask as well. We will not be back.

    I purchased a hole punch, that I discovered after returning home, was broken. The cashier, on…read morepurchase, informed me that there was a 14 day return period. Upon returning to the store, I was given a couple options. Option 1. Take it and hold it for an exchange. Option 2. Pay for a new one that they would order in (why do I need to pay to stock store shelves?). And option 3. Hold onto it and return it, then buy another one when it's restocked. We discussed that option 3 would work best for me, since I need it to make face shields to donate do healthcare workers on the front line. However I voiced a concern with the store manager that since it was broken out of the box, broken merchandise would not be accepted as a return some unknown number of weeks down the line. Rhonda, the store manager, was unwilling to provide a written note of acknowledgement on this issue, and proceeded to provide me with a bureaucratical re-reading of the return policy on the receipt. Which, as per staples.com, requires that the product "be returned in saleable condition with the original packaging." Being that this was damaged, that return policy did not apply, and I feel as if Rhonda was attempting to manipulate me into a sale for which no return policy or remediation would exist. Given these circumstances, I had no choice to return the product. Thank you, Rhonda, for your ability to easily deny any accountability, for providing me inaccurate information regarding the Staples return policy, and for delaying a shipment of important medical supplies.

    Higginson's Home Furnishings

    Higginson's Home Furnishings

    (7 reviews)

    $$

    A great home furnishing store which understands its customer base is relatively broke college…read morestudents. I started looking for a mattress when I discovered the one I purchased off Craigslist sounded like an elephant trying to give birth to a dragon every time I attempt to even sit on it. I was afraid a new mattress would cost me upwards $300 with a box spring adding at least an extra $50. After searching google maps for a place to find a replacement, Higgonsons popped up as the closest. I went to their website and saw they had a full mattress+boxspring set for $199. This blew me away and I knew it would probably be awful. However I decided to give them a call to see their other offers. I got on the phone and asked, and lo-and-behold they had mattresses from $199 up to $600+. However they had several under $300. I went into the store and a woman at the front desk showed me to all of their mattresses. I couldn't believe it: the $229 set was amazing! For the price I thought I was going to melt and it was double sided to boot! Not only that, but they had free delivery for back to school! It's normally free delivery on orders above $300 anyway, but this was very special all the same. The four stars is for their selection outside mattresses and some couches. I don't think I would furnish my home here, but for mattresses, you can't beat it! Also recommend going in to see the rest of their products. Your tastes may be different than mine!

    Cliff Notes Version: They lost the bed they talked us into and later sold us, rush ordered a new…read moreone, then we waited the extra week, the bed didn't show up when it was supposed to and we were told "we normally don't cancel orders like this but fortunately this is an item we won't have an issue selling so we can cancel this if you would like us to." Didn't make us feel valued at all for such a big purchase...we ended up canceling. Novel Version: We went to purchase a brand new bed and based on recommendations for excellent customer service, we chose Higginson's. Upon deciding on a bed, the associate told us we could get their last King in the previous model for a closeout price and they'd deliver it on Tuesday (we ordered on a Friday). We signed papers, decided to finance, and got excited! Tuesday came and we get a call saying they cannot find the bed they worked so hard to sell us and they offered to "waive the haul away fee for the old bed, deliver after hours, rush order a new bed, deliver after hours, and gave us 7% discount." We waited a few days and they called us to say they placed the order with the distributor but their stock was 2-days out from them being able to ship it (by this point, we're at 1.5 weeks bed-less) so we waited...Friday comes around (2 weeks bed-less) and we get the FedEx tracking # and it should be delivered Wednesday (YAY!)...so, Wednesday comes and the tracking # isn't showing anything. We call Higginson's and they don't have it and it's too late to call over to the East Coast so we'll have to wait until the next day *insert comment from above about cancelling orders*. They called us back the next day (2 weeks bed-less) and told us the bed never shipped and that they could get it in withing 5-7 business days...we ended up cancelling and closing our finance account with them - was so excited and ended up being so bummed out and disappointed.

    UPS Service Center - shipping_centers - Updated May 2026

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