The manager took forever to help me. Then when my order was wrong offered me no solutions to fix my…read moreorder. I went in to try to print another way and she offered no support. Just took my money and offered no service to fix my order.

Came in to ship a package and waited for over 5 minutes for an employee to notice I was waiting,…read morethen made my way toward the back to ask if anyone was working out front just as the store manager came out. Then, the store manager couldn't complete the transaction correctly. I finally left it with misspelled names and an incorrect phone number. At least the ship-to address was correct, so the package will get there. And it was inexpensive compared to USPS.

This store never gets better. They refused to accept a package claiming a symbol on the box was…read more"hazardous". It was a reused soda stream box which never had cartridges shipped in it and was previously transported by ups. The box was being reused to ship Ziply equipment. I asked if I could just cover the symbol with a label since it's not hazardous. They refused and of course they wanted to sell me a new box. Which is the exact grift they did on my last visit here when trying to return items to Amazon. Paid $36 for two boxes! For this item, I went down the road to Staples and they accepted it with no issues and were super friendly. This UPS store GRIFTS- no other store like this one in the NW since they like to claim all UPS stores operate like this. It's only them.

Workers lack basic thinking. No regard for peoples things pushing them into packages like…read moreeverything they touch is worthless.

Allegra was the best experience I've ever had at a print shop. My fiance and I were trying to print…read morewedding invites and were quoted ridiculous prices at other print shops in Pullman. Allegra didn't take advantage of us when they heard the word "wedding" like other places do! They even went out of their way to get the type of paper we wanted from their Moscow store, drove there and back just for our invites, and also cut all of them to the right size. I have been to multiple print shops in Seattle where we use to live, and we were never treated as kindly or accommodated so well. I don't usually leave reviews on yelp but I went out of my way to write about Allegra because we were very well taken care of. Their prices are very reasonable too.

Allegra is a good place to make posters, flyers etc. and Margo is very helpful. However if you are…read moreprinting a single black and white copy from an email they will charge a rip fee. Seems excessive for the 30 seconds it took. Save your money and shop around. Price for one B & W copy: Allegra = .10 + $2.50 Fee. Staples = .11 Flat. Be informed.

Best incentive to go all the way to Coeur d'Alene to shop Best Buy. Staff needs to be educated on…read moreCDC Guidelines for masks on asthmatics and the resultant liability when we cough so hard we pass out and injure ourselves from the deadly buildup of CO2 in a mask. The staff was quite belligerent about me having a mask to shop here (which I will avoid doing from now on) as well as my 24-week pregnant daughter, who was advised NOT to wear a mask as well. We will not be back.

I purchased a hole punch, that I discovered after returning home, was broken. The cashier, on…read morepurchase, informed me that there was a 14 day return period. Upon returning to the store, I was given a couple options. Option 1. Take it and hold it for an exchange. Option 2. Pay for a new one that they would order in (why do I need to pay to stock store shelves?). And option 3. Hold onto it and return it, then buy another one when it's restocked. We discussed that option 3 would work best for me, since I need it to make face shields to donate do healthcare workers on the front line. However I voiced a concern with the store manager that since it was broken out of the box, broken merchandise would not be accepted as a return some unknown number of weeks down the line. Rhonda, the store manager, was unwilling to provide a written note of acknowledgement on this issue, and proceeded to provide me with a bureaucratical re-reading of the return policy on the receipt. Which, as per staples.com, requires that the product "be returned in saleable condition with the original packaging." Being that this was damaged, that return policy did not apply, and I feel as if Rhonda was attempting to manipulate me into a sale for which no return policy or remediation would exist. Given these circumstances, I had no choice to return the product. Thank you, Rhonda, for your ability to easily deny any accountability, for providing me inaccurate information regarding the Staples return policy, and for delaying a shipment of important medical supplies.

Never in my life have I had my mail delivered incorrectly or packages missing so many times. Any…read moretime I'm expecting a package there's a 50/50 shot I'll actually get it. I end up with keys to parcel boxes and no package in the mailbox, notifications that it's delivered when it's not, or other people's packages instead of my own. And if you call to complain they make the excuse that "addresses are so similar in these neighborhoods" but isn't that the case literally everywhere else too? Every once in a while an issue like this wouldn't be too bad, it happens. But it's literally the third week in a row I'm missing a package. Figure it out.

So they can deliver some of my packages but some of them are an insufficient address. The delivery…read morepeople constantly do not want to walk upstairs and it only leads me to believe it is out of laziness. Two packages this week were delivered and two said "insufficient address". Which one is it?!?!

A great home furnishing store which understands its customer base is relatively broke college…read morestudents. I started looking for a mattress when I discovered the one I purchased off Craigslist sounded like an elephant trying to give birth to a dragon every time I attempt to even sit on it. I was afraid a new mattress would cost me upwards $300 with a box spring adding at least an extra $50. After searching google maps for a place to find a replacement, Higgonsons popped up as the closest. I went to their website and saw they had a full mattress+boxspring set for $199. This blew me away and I knew it would probably be awful. However I decided to give them a call to see their other offers. I got on the phone and asked, and lo-and-behold they had mattresses from $199 up to $600+. However they had several under $300. I went into the store and a woman at the front desk showed me to all of their mattresses. I couldn't believe it: the $229 set was amazing! For the price I thought I was going to melt and it was double sided to boot! Not only that, but they had free delivery for back to school! It's normally free delivery on orders above $300 anyway, but this was very special all the same. The four stars is for their selection outside mattresses and some couches. I don't think I would furnish my home here, but for mattresses, you can't beat it! Also recommend going in to see the rest of their products. Your tastes may be different than mine!

Cliff Notes Version: They lost the bed they talked us into and later sold us, rush ordered a new…read moreone, then we waited the extra week, the bed didn't show up when it was supposed to and we were told "we normally don't cancel orders like this but fortunately this is an item we won't have an issue selling so we can cancel this if you would like us to." Didn't make us feel valued at all for such a big purchase...we ended up canceling. Novel Version: We went to purchase a brand new bed and based on recommendations for excellent customer service, we chose Higginson's. Upon deciding on a bed, the associate told us we could get their last King in the previous model for a closeout price and they'd deliver it on Tuesday (we ordered on a Friday). We signed papers, decided to finance, and got excited! Tuesday came and we get a call saying they cannot find the bed they worked so hard to sell us and they offered to "waive the haul away fee for the old bed, deliver after hours, rush order a new bed, deliver after hours, and gave us 7% discount." We waited a few days and they called us to say they placed the order with the distributor but their stock was 2-days out from them being able to ship it (by this point, we're at 1.5 weeks bed-less) so we waited...Friday comes around (2 weeks bed-less) and we get the FedEx tracking # and it should be delivered Wednesday (YAY!)...so, Wednesday comes and the tracking # isn't showing anything. We call Higginson's and they don't have it and it's too late to call over to the East Coast so we'll have to wait until the next day *insert comment from above about cancelling orders*. They called us back the next day (2 weeks bed-less) and told us the bed never shipped and that they could get it in withing 5-7 business days...we ended up cancelling and closing our finance account with them - was so excited and ended up being so bummed out and disappointed.

A bit annoyed. I brought my PC in because it wasn't turning on, stating that I had tested the RAM…read moresticks and GPU, and had tried installing a new PSU but that hadn't worked either. I thought then that the motherboard or the CPU was probably the issue and stated as much when I gave him it. 100 dollars and a week later he calls me saying that he also believes it to be the motherboard or CPU but can't test which specifically since they don't have testbeds for AMD CPU's. This seems absurd to me given AMD is ~30% of commercial CPUs. He then tried to upsell me by asking if I wanted to get a "real" intel CPU/motherboard combo. I feel that I have essentially paid 100 dollars to be told something I already knew.

Brian fixed my iPhone and I appreciate his thoroughness and easy communication. He was flexible…read morewith making appointments and obviously knew how to fix technology

Shitty customer service The men didn't wanna be there after the move items were missingread more

Moving with Pratt was flawless; I can't recommend these guys enough. Everything happened when they…read moresaid it would, under the price that was estimated, and all of our belongings arrived in pristine condition. Additionally, the team at Pratt went above and beyond in entertaining our toddler during the process, and dealing with a car whose battery had died in transit. The bottom line is that Pratt was amazing, and we'll use them again without hesitation. I would highly recommend this company above others.