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    Recommended Reviews - Uptimun Computer

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    Photo of Mark T.
    384
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    11 years ago

    Helpful 2
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    People searched for IT Services & Computer Repair 6,491 times last month within 15 miles of this business.

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    New York Computer Help

    New York Computer Help

    4.8
    (499 reviews)

    As a former Wall Street and audio/visual technology director for Fortune 500 and 1000 corporations,…read moreI've dealt with a lot of vendors for over 20 years. I can quickly spot great or poor customer service and professionalism. My work was extremely high profile focused on live event production. Very stressful. The staff is sharp, professional and articulate in their communication. I can honestly say I've found "my premier vendor" to service both my personal and professional needs without any worry.

    Because of the stellar reviews on Yelp, I brought my computer with a disc problem in to NY Computer…read moreHelp. They told me it would take 5 days to recover my data.. and that they would keep me informed on their progress. As I've had this problem before, this sounded reasonable to me, because it has taken about 5 days in my past experiences. It has now been 30 days. They have not done one thing that they say they are going to do with the exception of a return phone call today. They've told me many times: in fact about 10 times, my data would be ready to be picked up tomorrow or the next day. They also say they'll call with updates. Friday they told me it will be ready Monday, and so I took time off work Tuesday to pick up toward the end of the day. Now they are telling me 3 more days! WHAT?? I have no idea how they got this many 5 star reviews. They have done nothing trustworthy so far in this 30 day experience. At least be honest with people. I know enough about computers and data transfer to know bullsh*t when I hear it. 1 star. Beware.

    Staples

    Staples

    2.1
    (59 reviews)

    I couldn't believe there is a Staples located in Washington Heights. Well it is further out than…read morethe pedestrians in a quiet place than the main streets. It is actually underneath a parking lot. This Staples is very boring and not like the other locations with more stuff to buy. This one is more like copying and printing paper. Also there are many hills to cross to get to this Staple so it is definitely not a good location in the summer time.

    I like Staples! Actually I have a strong predilection for office supplies, office products or…read morestationery items since childhood as it reminds me of school including my undergraduate college days. I have a lot of pens (some were gifts), standard copier paper, specialty paper, journals, notebooks and 3 ring binders. It is becoming harder and harder to physically shop at a traditional brick-and-mortar office supply store due to the rise of ecommerce as competitors of Amazon.com. I have a Staples loyalty card for over four decades as I have spent a lot of money with this corporation. In less than several months earlier and now I have returned to Staples again... I'm back! I entered this business the second week of September where within the New York City metropolitan area is the beginning of the academic school year for Back to School shopping. There was a short line at the register for a female teenager who purchased notebooks with her father which sorrowfully reminisce mirrored memories with my own beloved father who purchased notebooks for me in my high school years. My father valued and appreciated education including lifelong learning who used notebooks. This location is accessible via MTA NYC Transit A train at 181th Street between 184th and 185th Streets in Washington Heights, New York, NYC. This Staples location is gargantuan retail space. I briefly wondered through the aisles but was able to attain standard copier paper. Printer ink cartridge prices has risen to the eternal sky for four decades of purchasing the same manufacturer (different model numbers through the years), but I still have the need as the essential component of a printing device. Color printer ink cartridge high exorbitant cost is verifiable egregious than black ink, but it is also another desideratum of mine. Every time a cashier rings these items at the register I always shrill a loud cry of utter financial pain ubiquitously as I have absolutely no shame. Will you share with my suffering? Customer service at the register by a young female associate is very attentive as she exhibited compassion with genuine empathy and understanding for today's plaguing egregious cost of living expenses who "price match" on her handheld device enabling to reduce my two items' respective prices. I am very grateful for this Staples associate who is very helpful, but did not obtain her name. The price reduced further as I utilized my loyalty rewards points for redemption. Yes, loyalty card does have its privileges!!!

    Uptimun Computer - itservices - Updated July 2026

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