We ultimately chose Den Defenders because their security screen door offers a more seamless look…read morecompared to their competitors and they have features like a customizable locking system that others do not. It's a premium investment and the quality of the product and their customer care reflect that. In the beginning, communication felt a little disjointed however, after I raised it as a concern, I was met with understanding and prompt resolution. Shannon was particularly helpful in answering many questions I had when considering my options; the level of professionalism and willingness to find workable solutions regarding some unique considerations spoke volumes to me about the care they have for their customers. After putting down a deposit, I was immediately provided an installation date and 4-hour window. On that day, we received a text and email letting us know the name of the technician and that they were on their way. We ended up noticing a minor ding and paint issue on the door and our technician, Donnie, was incredibly understanding and immediately called in the issue and scheduled us another installation for two weeks later. Our second installer, Ross, was fantastic- he arrived early on a very hot day, had us inspect the new door first, and finished the job in a little over an hour. The final product looks amazing and blends perfectly with our home. Den Defenders proved that even if minor hitches occur, they handle them with ultimate professionalism. We will definitely be recommending them to anyone wanting security screens.

Den Defenders just finished installing our beautiful new security door and it is fantastic! This…read moreis no typical security screen door. It is a wall of security. We had always wanted the convenience of a screen door for airflow, light and cooling, but have escaped artist pets and still want to feel safe inside. We also have a custom door that didn't have much framing and very little wood to work with. What caught my attention when seeing an ad for Den Defenders is that they specialize in doors that have this issue and can build in a secure mount for your door and make it solid! It is so beautiful too and highlights our glass panel door so nicely! Neighbors are already curious and complimenting how it looks! Thank you Donnie for your expert craftsmanship on the install and security lock, and to Alex for the quote experience and answering our many questions. Give these guys a call, it's worth a consult and every penny for this quality! Attached are lots of photos so you can see how it looks from outside, inside, door open and closed. Enjoy!

AMAZING! Backstory: I needed a new garage side door from…read moreyears of damage and it being a junky hollow door. I thought I could fix it myself but opt'ed to get a professional... SURE GLAD I DID! I did not realize how much I did not know about "doors"! I can't believe I didn't not do this sooner! James was super professional and direct. Great pricing and quality of work speaks for itself. Everything was done in just a few hours! I am excited to be working with James again on getting more projects done in the near future.

Lucero's Windows and Doors was very patient and took the time to answer all of my questions…read morethroughout the process. We had four solid core interior doors and two double closet door systems ordered and installed, and the quality of the installation showed that he really knew what he was doing. Everything was completed professionally, and we're happy with the results. Great Job! The only downside was that we had to find a separate contractor for painting. We asked James for a recommendation and were referred to Eddy, but unfortunately, I would not recommend using him.

I called for a service they don't actually provide but the wonderful lady, Lindy was kind enough…read moreto send me a list of glass companies. If I'm replacing windows, this is definitely the place to order from. Thank you for going above and beyond to help me out.

Mark and his team did a fantastic job removing our 5' exterior French doors and installing a…read morebeautiful 10' Simonton sliding glass door. I had very specific placement requirements to accommodate our new corner sofa, and they positioned the door exactly where I needed it while also ensuring there was enough exterior space for the blue stucco molding to match the rest of the house. The team is top-notch, professional, respectful, and extremely detail-oriented. As a homeowner, I chose to handle the final painting myself, which gave me a close look at their craftsmanship. I was incredibly impressed by the precision of their work - from the clean cuts to the flawless caulking and patching and overall attention to detail. The job site was left spotless, and the quality of their work truly stands out. I would absolutely trust and hire Mark and his team again for any project in my home. They're a top-tier team that delivers excellent results at a great value.

Long overdue! But this company exceeds my expectations when it comes to customer service. Many…read moreyears have passed since they have installed new windows to our home, and they still continue to help us by answering our questions and providing follow-up service and minor repairs. I highly recommend this business to anyone :)

I had a great experience with Paul's Windows. Art was very flexible and transparent, with great…read morecommunication throughout. They work for you to find the right vendor and doors. We ended up going with a trifold from Value. Jesus his handyman is his best kept secret very detail oriented. I definitely recommend!

GR Handyman did an excellent job for us. They custom-fit our cabinets to accommodate a new…read moredishwasher, installed the dishwasher, and also completed some other cabinet repairs we needed. Everything turned out beautifully. Their pricing was very reasonable. What really stood out to me was how easy they were to communicate with. They responded quickly to every message and were always easy to get ahold of, which made the entire process smooth and stress-free. It's been about two weeks since the work was completed, and everything is holding up perfectly. We're very happy with the results and wouldn't hesitate to recommend them or hire them again for future projects.

I needed to renovate a small kitchen and struggled to find a contractor that would accept a small…read morejob and also one that would quote a fair price. Ronald responded quickly to my request for an estimate, provided a fair and reasonable price and also gave me some suggestions for ways to improve the layout and function of the kitchen. He originally said the job would take a week and a half but I think he just didn't want to overcommit, which I appreciate. It's annoying to plan for a time period and then the job is extended. Ronald ended up finishing the job in one week and the kitchen is beautiful. I highly recommend.

Jaden was the service technician that came to my home request was to repair the rollers on my…read moresliding patio door Jaden diagnosed that rollers and door track would need to be replaced the service time was about 2 hrs. Cannot say enough about Jaden and his professionalism from explaining the work required and the way he went about replacing the rollers and door track, I did shop around for pricing found Sliding Door Specialist to be the best price. I would recommend this business

I called for a repair and they showed up the guy was really helpful and we scheduled the repair for…read moremy french door glass replacement. Just called (Monday June 1st at about 455pm) to check on the order and an approximate date, the guy explained some stuff about the order, when I tried to ask him questions, he literally would not let me talk, he kept cutting me off and continued to talk, not even allowing me to ask my questions. When I asked his name he hung up on me. Not sure this guy should be your representative on the phone for your company. Update James showed up got to work and did an excellent job. Cleaned up the area well gave me instructions and was very professional. I believe he is an asset to your company. Nice work thank you.

I needed build back work done in my home following mold remediation (drywall, baseboard and…read morecarpet). Tony was responsive and his pricing was reasonable. His work was efficient and high-quality - in addition to making the built back area look brand new, he also took the extra step of sealing my windows to prevent future water damage. Highly recommend!

I called the number listed and a woman answered "hello." I said I was looking for drywall repair…read moreservices and she hung up. I'm a benefit of the doubt kinda guy, maybe she couldn't hear me. So I called back and she answered again. I asked if she could hear me and she replied "no". That's all I needed to know.

We had our windows installed last week and we absolutely love them. It makes the house so much…read morenicer. Our installers Jim, Carlos, Irving and Jr were very professional. Jim walked us through at the end and answered all of our questions. We also enjoyed working with Ski who showed us the differences between different types of windows and he gave us great recommendations. Overall we are happy with the results and we referred our neighbors and friends.

I recently purchased a home and began researching companies to replace the original windows. After…read moreasking for recommendations in my local Facebook community group, several people suggested American Vision Windows, and the feedback seemed generally positive. Based on those recommendations, I decided to contact the company for a quote. I received a call the same day from Craig, and unfortunately, the experience was very disappointing. I found his tone to be rude, brash, and unwelcoming, especially toward a first-time customer who has no knowledge of the window replacement process and was simply looking for guidance. This is exactly where good customer service should make a difference. After speaking with him and comparing other companies and quotes, I quickly decided to end the call and take my business elsewhere. Because of this interaction, I will be spending my $5,000+ with a company that values professionalism and treats potential customers with courtesy and respect.