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    Urban Liquidators

    5.0 (1 review)
    Open Open 24 hours
    Updated 3 months ago

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    2 years ago

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    Mathis Home

    Mathis Home

    3.1(3k reviews)
    0.4 mi
    $$$

    Mathis Home is definitely a beautiful, upscale furniture store with a lot to offer. The space…read moreitself is well-designed, fully stocked, and very clean, which makes browsing enjoyable. I was greeted right when I walked in, which set a positive tone from the start. One thing that stood out, though, was that a salesperson followed me around the store. They weren't pushy or rude at all--just present in case I had questions--but it did feel a little uncomfortable at times. I understand they likely work on commission, so it makes sense, but it might not be everyone's preference. The selection is impressive, especially since many pieces can be customized with different colors or fabrics, which is a big plus. There's also a clearance/closeout section, although even those items still felt a bit pricey. Speaking of pricing, that's probably the biggest downside. Most items are on the higher end, and if you want discounted pricing, you have to pay a $139 fee to become a Mathis member. Having to pay extra just to access lower prices doesn't come across as the best value, especially when the base prices are already high. Pros: Clean and well-organized store, wide selection, customizable furniture options, friendly staff Cons: High price points, membership fee required for discounts, sales staff presence may feel a bit intrusive Overall, it's a great place to browse for high-quality, stylish furniture, but be prepared for the pricing structure.

    My wife and I have been searching for a bedroom set. We initially visited various furniture stores…read moreand eventually returned to Mathis Home in Ontario, CA. The sales representative, Gigi, provided exceptional service throughout our interaction. A few days later, we texted her to inquire about the bedroom set, and she answered all 7 questions. When she did not know the answer, she informed us and later responded within a few hours. This marks our second purchase from the store; previously, we purchased two couches and a protection plan insurance. However, we had a negative experience with the insurance, which has caused us to hesitate before purchasing it again. We haven't made up our mind yet, still thinking about the protection plan insurance. Planning to pick up our merchandise in a week. 02/05/2026. Overall, the product's quality and Gigi's customer service were outstanding.

    Photos
    Mathis Home - This photo doesn't do it justice to show how dark the scuff they caused on our ceiling in our entryway.

    This photo doesn't do it justice to show how dark the scuff they caused on our ceiling in our entryway.

    Mathis Home
    Mathis Home

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    Bob's Discount Furniture and Mattress Store

    Bob's Discount Furniture and Mattress Store

    2.2(208 reviews)
    0.6 mi
    $$
    Offers payment plans
    Established in 1991

    I wanted to update my previous review for Bob's Discount Furniture after completing the delivery…read moreprocess and it was just as impressive as the in-store experience. I received a link via email that provided real-time tracking and an ETA, which made planning much easier. The only caveat is that the ETA is constantly updated, so you do have to keep checking. For example, my original window was 3:30-4:00, but the final delivery time shifted earlier to 2:30-3:00. That said, the delivery team arrived exactly on time within the updated window. They placed the couches exactly where I wanted them, assembled everything including the stools and made the entire process seamless. Everything was quick, efficient, and completely stress-free. I've loved the entire experience from start to finish; highly recommend!

    If I could give zero stars, I would. First off, they seem very friendly to get your sale, as many…read moresales reps do, but the process turned out to be extremely deceptive. My husband and I were given the option to pay for our couch through Acima. Mind you, it was never clearly explained that there is essentially a hidden rental structure. The Acima manager tells you that you have 90 days to pay off the early purchase price, but there is no clear mention of the rental fees or that if you don't pay it off within those 90 days, the total price can nearly double. That means we could end up paying around $8,000 for a $4,000 couch. Here's where it gets worse. When they checked our credit, we were told we weren't approved for the full amount through their in-house financing, so they suggested splitting the purchase between my husband and me using Acima. Initially, the Acima representative told me to check my email and I received a message saying I was approved for $1,950. However, when billing actually started and I logged into my account, it showed that I had been approved for--and charged for--the full amount of the couch. What actually happened is that Acima approved both my husband and me individually for the full price and opened two separate accounts for the full amount of the couch. Instead of splitting the cost, we are each being charged the full total of approximately $4,559 for ONE couch. We were also asked to provide both of our bank accounts and personal information, which we later realized was unnecessary since each of us had already been approved for the full amount individually. I am being charged $215 twice a month, and my husband is being charged $395 a month. When we signed up, it was explained as if there would simply be two payments per month--one from me and one from him--not two separate full financing accounts. To make matters worse, the day we received the couch the reclining feature began malfunctioning. We immediately put in a request to have someone come out and check it, but no one ever came to repair it. Not to mention they delivered half the couch and the rest of it came a week and a half later. Also, Acima has a desk located inside the store, but if you try to resolve any discrepancies with these practices, you end up being transferred back to the same representative every time, no matter which number you call. Overall, this experience felt very shady and misleading.

    Photos
    Bob's Discount Furniture and Mattress Store
    Bob's Discount Furniture and Mattress Store
    Bob's Discount Furniture and Mattress Store

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    Urban Liquidators - furniture - Updated May 2026

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