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    Urban Outfitters

    3.2 (29 reviews)
    Open 10:00 am - 9:00 pm

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    Incorrect listed hours not only for today (Thursday) but Mon-Sat as well

    I checked via Apple Maps what time the Cherry Creek Mall location closed tonight (Thursday) and it said 9pm per the information posted online. I walked into the store at 7:50pm and immediately upon my arrival key holder Mazey walked directly up to me invading my personal space with tone and alot of attitude in her voice telling me the store closed in less than 10 minutes, I then told her that I was unaware and was informed online otherwise. She continued to have more attitude and said well it isn't Friday and we don't close at 9pm on Thursdays, again I relayed what I looked at and ensured I would be quick, as I only came into the store to look at stockings, after I walked over to the stockings, her as well as all the other associates started to bad mouth me behind cash wrap while I wasn't even 5 feet away, extremely unprofessional. After not finding a suitable pair of stockings, I walked back over to the cash wrap and showed her the Apple Maps hours provided, she immediately like a miracle dropped her tone and adjusted her attitude. She was silenced after proving I was correct, then said that was weird, I then turned around to leave, but noticed on my way out she nor the other employees didn't harass the white customers that came in after me about the minutes left before closing. I found her behavior childish and unnecessary considering the wrong hours posted is a reflection of store management not me.

    Laura L.

    What happened to the days when you could walk into UO and pick up some super cute cheap, cheap, cheap clothes? I saw an adorable tunic shirt on a mannequin when I was in the mall today and went to explore. $78? Are you kidding? Those are anthro prices. I'm sensing a seismic shift - Urban Outfitters is the new Anthropologie, and Anthro is the new Free People. I'm not sure what's after Free People...they will have to invent an expensive new store. I probably won't be cool enough to shop there, so I will never know. That said, I *did* buy a shirt at Urban (not the tunic) and it's more than I wanted to pay but when my blood sugar is low, I sometimes make bad decisions. Note #1 to self: keep snack bars on hand for future shopping spree emergencies. Note #2: When did shoulder pads and espadrilles come back? I can tell it's been waaaaay too long since I've been shopping. However, if you're in the market for a cute sushi stapler, you can pick one up here. Later gater.

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    2 months ago

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    8 years ago

    Just returned my some items and had the worst customer service ever. The cashier was rude, off putting and belittling.

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    Ask the Community - Urban Outfitters

    Review Highlights - Urban Outfitters

    They have the best selection of dresses, all unique of course.

    Mentioned in 2 reviews

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    Gracie's Boutique

    Gracie's Boutique

    4.1(55 reviews)
    2.4 miSouthwest
    $$

    I used to absolutely love this boutique and would always recommend it to friends, but sadly, ever…read moresince Susan hired her new manager, Lindsay, the experience has completely changed for the worse. Lindsay is rude, unwelcoming, and incredibly pushy. She gets visibly annoyed if customers don't purchase something, and creates an uncomfortable shopping environment. What's most upsetting is the way she treats the employees. It's truly disgusting. Most of them are high school or college-aged girls just working summer jobs, and Lindsay constantly criticizes them and seems to look for reasons to scold them. Every time I've been in the store when she's working, I end up leaving early because I can't stand to watch the way she speaks to both customers and staff. It's heartbreaking to see such a warm, friendly place turn into a toxic space. I've always had great interactions with the employees, many of whom go out of their way to be helpful and kind. I really hope Susan takes a closer look at what's happening because Lindsay is ruining the atmosphere of what used to be a wonderful local boutique. Susan, I really hope you take the time to read and consider this review.

    This shop has such a varied and beautiful selection of wedding guest dresses. Maeve was helpful and…read morekind and I left feeling well equipped and care for - thank you, Maeve! Cons: selection of sizes seemed slim and could be more inclusive.

    Photos
    Gracie's Boutique
    Gracie's Boutique
    Gracie's Boutique

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    Common Threads Denver

    Common Threads Denver

    3.8(90 reviews)
    2.5 miSouthwest
    $$

    i'd give zero stars if i could…read more i'd called 15 minutes prior inquiring about a pair of shoes, which i understand likely led to some mixup about the specific pair i was speaking on, but the absolute attitude from the woman at the counter when i walked in was so uncalled for. first of all, i barely even started this conversation with her and she cut me off to let me know "i'm putting these back here so you can't run off with them". she was talking about a tiffany necklace and some earrings. hate to break it to her, i only wear chanel jewellery. what!!!? this is absolutely disgusting and unreasonable. on top of that, she'd treated me like i had no clue what i was talking about. she genuinely sat there and talked to me like i was an imbecile child. the absolute nerve this woman had to treat another woman she met not even 3 minutes ago like this is ridiculous. it's absolutely NOT friendly customer service and i will never come back here. i guarantee if i had been wearing my glasses and had any jewellery in, she would've treated me much differently. sorry, not all of us are trying to get mugged while walking around denver. absolutely disgusting behaviour. nothing and no one here is worth your time.

    seriously one of the best consignment stores in town! They had a wide selection of dresses, skirts,…read morejeans, tops and I even found a lot of Lululemon jackets and leggings that were new with tags! the staff were very friendly and knowledgeable about all of their inventory which is super impressive because one of them said they get up to 200 new arrivals everyday! I saw designers like Gucci, Frame, Versace and reformation in the store for way less than the retail prices. I will absolutely be back!

    Photos
    Common Threads Denver - Nice upscale consignment shop

    Nice upscale consignment shop

    Common Threads Denver
    Common Threads Denver - Great styles!

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    Great styles!

    Urban Outfitters - womenscloth - Updated September 2026

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