Cute store and there's a lot of different things and was surprised by how many hello kitty items thet had. Staff were friendly. There's sales items towards the back so check out the deals. read more

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Out of all the Urbans I've been to, this one remains my favorite. Their selection can be hit or miss but when it's a hit, it's a bullseye! They have the best sale section i've seen with tons of colors, sizes, and style options. All the clothes I've gotten here are high quality and have lasted for years. There's a parking garage right behind the shop with free ticketed parking for 75 minutes. It's located on the main Santa Barbara shopping and tourism road, State Street, close to Cost Plus World Market and the 99c Store. The staff let you do your thing but help when necessary, like when you go to grab a fitting room. The fitting rooms aren't insanely clean but they are very spacious and I've never had to wait for help. I definitely recommend shopping here and will continue to stop by each time I'm in town. It's a great store for trendy millennials looking for quality clothing, party clothes, records, unique gifts, and so on. read more

Urban Outfitters - 50% off scrunchies right now - Women's Clothing Near Me - Santa Barbara, California

Big urban outfitters! I didn't find much I liked but I did find a cute comfortable bralette. They have a small section of miscellaneous items and we bought this little car karaoke microphone which did not work so it was a waste of money. read more

I got a pair of socks today, one was longer than the other, and since I have size 13 feet they don't fit me. The size sock I got was 12.5 since it was the closest to my size, but one was probably closer to a 9. Wanna refund and new socks. read more

Urban Outfitters - Women's Clothing Near Me - Santa Barbara, California

Very clean and organized space that is pet friendly. Lots of great clothes, prices and helpful and kind staff. They really helped my goddaughter find the exact clothes she wanted. read more

Jennelle went out of her way to make sure that I got the cozy jacket I fell in love with. Happily sending the SKU # over with her jolly good voice and vibes. I sincerely hope that she gets a raise:) I love great customer service. read more

You can find some really cute pieces here, although I will say everything is super overpriced. Love the layout of the store. My biggest problem is with the workers. Some of them are really nice and hardworking and most of them are rude, unwelcoming, and don't really care to help people. A lot of them just stand around gossiping with eachother and when u approach them, they look at you like your rudely interrupting their convo. A while ago I was also buying pants in the men's section and when I asked a worker to help me find the right size, she pretty much refused to help me because it was for men and I'm not a man. Luckily another worker stepped in and told me sorry for her behavior and helped me. It's really hit or miss with this store. read more

I highly recommend shopping in their sale sections. If you do, you'll often find super cute, somewhat-unique stuff for very reasonable prices. They usually have a woman's sale section, a man's sale section (nor the woman's) and a houseware sale section (especially good for gifts). Watch out though because on your way to reach the sale sections, you will likely find something full-price (and over-priced) that you just "must have"! At least when you average the prices including all your sale items, they will be somewhat reasonable again... read more

They've got cool but somewhat pricey clothes ! Not as much merchandise as I'd like though. Went to check out some Stussy shirts and they only had a few shirts in sizes too big for me. Seemed to be that way for a lot of the items there. The clearance section has some neat stuff, I bought a Starters jacket for a good price that I found in there. Customer service is pretty good for the most part, they make sure to let you know that you can always order the item online or with them! Just wish they had more options, especially when you're looking to try something on ( don't want to buy a $30/$50 shirt without knowing whether it'll fit me right or not) read more

This is your typical Urban Outfitters - smaller than average I'd say, all on one floor. It's in downtown Santa Barbara so it gets a fair amount of traffic (it gets picked over). I seem to always buy quite a few Christmas gifts here. They have cool toys (Japanese figurines) and reasonably priced gloves, scarves, fun tee shirts, lip glosses, etc. Keep your eye on their sale books and the 50% off previously marked down merchandise sales. The jewelry in particular is really not worth the price given its quality (try Forever 21 instead) but overall I am quite fond of the store. The purses/totes, shoes and plain t-shirts are the best deals at the store. I adore Lux t-shirts. Right now they even have Smurf t-shirts! Hope I get one for Christmas. Update: I did get a Smurf tee for Xmas! read more

I love this store brand. Every time I see this store, I have to pop in. The clothes and accessories are eclectic and fun. Though, I don't usually shop here unless there's a sale. Retail price is too high for my budget. The fun part of shopping is finding a bargain. And ta da! I found a cute pair of heels in my size for 75% off. Awesome! That makes the perfect UO experience for me. This store is made for browsing and finding a good laugh. Pop in even if you don't plan on buying anything. read more

Nice store with a unique blend of items to purchase. You have to look around for bargains because some of their items are a bit pricey.

Literally the worst fucking customer service I've seen. Girl working the register (probably the manager since she was ordering people around) clearly hates her job. read more

Worst retail service in Santa Barbara. Been accused of stealing multiple times. One of those times the girl took my purse out of my grip and told me to walk through the detectors and then told me to empty out my bag. Same girl different day, told my sister and I that the card didn't go through (which it did) and we left with none of our purchases. The girls all have bitchy attitudes and give me dirty looks. I only go so I don't have to pay for shipping online since there's a store in town. the worst. read more

WORST customer service. They are snobby and rude. I usually shop online for urban outfitter and decided to go in the store and it was the worst experience. Step up and treat your customers decent. read more

I've been to this location multiple time and there's time where employees are so friendly and willing to help. I decided to stop by yesterday and I've never felt so discriminated and attacked. I had stuff in hand that I was planning on trying on. I head over to the fitting room after telling him how many item I had the employee asked if my "homegirl could hold my bag." I was confused because I was never asked not to being in my bag but I didn't argue because it could have been a policy that was never really enforce until recently but as I walk into the fitting room two girl had there stall open and not only did they have their bags with them they also had their shopping bags. I felt to attacked and uncomfortable afterward that I ended up not even purchasing this top I really like and now I few super uncomfortable shopping at this location. read more

I'm a gold member, I love urban outfitters, it's never done me wrong. But an hour ago I went in to return 3 things, and I've never been treated so rudely before. I worked in retail and I would never talk to a customer How the cashier talked to me. First of all 2 of the 3 items had never been worn before, they were just sitting on my dresser for 2 days because I wanted to return them, and I bought them on the 1st. She looked at me like I was lying about when I bought the items and made me show them proof. She said she couldn't accept the items because they looked worn out, even though I literally bought them 2 days ago and have never worn them. She was so rude and was giving me dirty looks, like girllll sorry there was one piece of lint on the pants but there's literally no need to be a total b!tch. She also made me show her my debit card as if she thought I stole them, but I literally had the receipt. There's literally no need to be rude to a customer trying to return something. Like I don't know why she was so full of contempt from the second the interaction started. She was also training a new girl. Also I've returned plenty of things from urban with no problems at all, this is my first time returning things from this location, and I'm never going back. read more

I love coming to this store and shopping for neat stuff i can find a gift for someone for a great deal. read more

Walking into this urban outfitters is awful. The employees tell me they hate it too. I once asked for some help with some shoes and i got referred to 3 different people. A manager named Ryan reluctantly helped me and was very rude when he gave me my shoes. I asked the cashier if she enjoyed working here and she graciously said no. I told her that that manager was rude and she said thats the way he is. I came by the next week to return some clothing that was already falling apart and i hadn't even wore it. I got a chain necklace for my niece and it fell apart too. I asked for the store manager, Melissa, so there wouldn't be any problems. However she was no where to be found even though the cashiers discussed infront of me that she is supposed to be the manager on duty. It took over 30 minutes to coax her from the back room. By then, the cashier apologized and once again graciously returned my items. I wanted to wait and speak with the store manager Melissa but she came out to speak condescendingly to one of the associates in front of another customer. I will never shop here again since their product is cheap, their employees are unhappy, and the MANAGERS are rude and no where to be found. The LINE is confusing and customers get really mad. I asked a cashier about the line and she apologized and confessed it was the doing of the store manager. Then after me she was getting yelled at by another customer about where the line is. Urban Outfitters customers are even worse. Urban Outfitters in Santa Barbara is bad. Don't support corporations that treat their employers bad. read more

Great Urban, with pretty great people working there. How do I know? On our trip, after the fantastic dinner at Natural Cafe, we wandered and ended up here where I finally got a 135 Holga! Ah I love that film camera. I'd always wanted to get a film camera, tempted every time I went into an Urban, and finally I found one on sale because it didn't have a box. Pshh who needs it anyway? So I got the camera, and some film, but for the life of me I could not figure out how to open the back to load the film. I started to worry I was missing some key directions without the box, so I asked a sales person if they knew how to open it. They gave it their best shot, and then asked practically everyone else in the store, even going so far as to open up one in a box and see if there were directions (there weren't). So even though they couldn't figure it out, everyone was so cool and nice about it joking with me it was fine! Turns out, as we kept walking I YouTubed how to load film into it, and about 20 minutes later my new Holga was good to go. But major props to the people who work here. You guys are awesome. read more

Place has no lines set up. I attempted to buy a gift card. I'm standing behind someone and the cashier fails to tell us that he is going on break even though he saw us waiting next for 5 minutes. Could've told us before so we could move to on another cashier. read more

Nice big store, stacked with that creative DIY look interior. The employees are all quite nice and friendly, the music always good, and while this particular location seems a bit lower in stock than other UO stores I've been to, it's still nice to have a sort of "alternative" place to shop other than the usual State St fare. read more

I had the WORST experience here today. Usually I come to this urban because my town doesn't have one, and typical experience great service. Today I also experience awesome customers service until it came to the changing rooms. The lady working it was insanely rude and stand off ish. It began with her recounting the clothes and taking out multiple items that one worked had already placed in the dressing rolm and counted for me. Then she was rude and snatched an item out of my hand when I asked if she could move the censor due to it making my unable to adjust the straps on the dress. She didn't ever offer to help get different sizes and made the whole experience horrible. Not to mention I had to keep walking out to switch out my items and she never offered help. She made my friend uncomfortable as well and it's sad that Urban Outfitters would let such a callous person working there. Loved a few items but decided against them because of the level of rudeness I encountered throughout my whole shopping experience. Won't be coming back read more

Really nice patient customer service. Everything seems pretty organized and folded too, no matter how busy it is.