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    Urbanna Landscaping

    1.0 (4 reviews)
    Closed 9:00 am - 5:00 pm

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    Services - Urbanna Landscaping

    Landscape design

    Lawn care

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    Tara J.

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    8 months ago

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    3 years ago

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    Victors Lawns

    Victors Lawns

    1.5
    (8 reviews)

    DO NOT CONSIDER them, especially if you are new to the area. I'm a new guy here, but I can tell you…read morethat after my 22+ years traveling the world in the Army, Victors Lawns is the worst small business I've ever dealt with. They are not competent and they lack integrity. Heard this from others afterwords. My neighbor won't use them now after seeing what I went through. Referring to Victor, Dawn, and the Crew Lead. The guys doing the work are just doing their job. When they screw up they will never own up to it. Instead, they will turn it on you, as if it was your fault they screwed up. They are quick to lie to your face as well. For a roughly 22"x22.5 perfect rectangle, it took 4 trips over 2 months for them to figure it out, but still failed. Roughly half gravel/half sod. Not hard. I should have not trusted "experts" to properly measure a yard. However, they are VERY accurate on their estimate (to the penny!), regardless of any changes, they will not budge, even after they screw up. I got an estimate of $4,496.63, and they gave my neighbor an estimate of ~$1.6k while working on my yard. Integrity- The crew lead shut the screen door covering the dog door while I wasn't home. No issue. However, they didn't open it up when they left. My dog wrecked the inside of the house and I'm on a 10-hour shift. Dawn (at the office) blamed me that I wasn't there and the dog is my responsibility. Duh. My dog doesn't bother anyone, he's too scared...he's covered. No apologies from them. Incompetent- can't measure. Off by 2 feet with the sod. I put in my own pavers just so my dog wouldn't dig the borders. The crew lead told me they didn't have enough and they'd fix it the next week. Three weeks later, they came to put in a piece of dead sod. Attached. No apologies from Dawn or Victor. They don't call, answer calls, or return calls. I visited their office during their office hours and Dawn was only there 33% of the time. They were mad I complained about their incompetence and trapping my dog in the house all day. I even gave them a free ladder. Maybe Victor, Dawn, and the crew lead only help out people that have been here a while or are friends.

    I called Victors to mow our grass because I had had a heart attack and had to restrict my…read moreactivities. A couple days later Victor came out and said he would send a proposal. A week or so later I received the proposal which was ungodly high but since it was now early September I thought I 'd be better off just using them rather than trying to find someone else. So, since the grass needed cut and things were moving so slowly, I went to their office to get it all finalized. At the office they said they also had a $125 administrative fee (on top of the ungodly high proposal) to set up a contract, so the total was more than I had on me and they wouldn't take a credit card. I took it all back home (Pojoaque) and mailed them a check. Then I waited. It took them a month from my initial call to finally show up and mow my grass, which was now very high. By this point my doctor had released me from physical restrictions, so due to Victors poor response and exorbitant fees, I called their office to cancel the contract. Two week written notice is required to cancel the contract, but when I called and requested cancellation, Stephanie finally said OK. She did not say that she still needed it in writing, so I thought that when she said OK that meant that we were OK. Later when I got their invoice, they had charged me for the whole month. I can mow, weed-eat and leaf-blow the entire yard in an hour (and I'm 72). They charged me $425 plus tax for one mowing. Victors is the worst company I have ever dealt with. I noticed that they responded to customer complaints by saying they were being smeared. The truth is they get these complaints because their customer service sucks.

    Green Garden And Handyman

    Green Garden And Handyman

    4.8
    (12 reviews)

    I am reluctant to write this review for Green Garden & Handyman because I want to keep them my…read moresecret. They are THAT good. I have a one acre property that had been sadly neglected when I bought this house. It was an overgrown, Chinese elm-infested sticker patch with a beautiful view. I am not a yard work person and I knew that even if I were, this was way beyond my capabilities. 1. Jeronimo actually answered his phone, something none of the other landscape/irrigation companies did (and of the messages I left, NONE called me back (ah, Santa Fe, I still love you...) 2. Jeronimo came by the same day I called to assess the job and gave me a price on the spot. At first I thought, "YIKES! that's a lot of money!" But I agreed to it because it needed to be done. I am from California and I am all too aware of the fire hazard of this kind of foliage, having just watched my house nearly burn down from a wildfire. 3. A week later, on the agreed date, at the agreed time, Jeronimo and his crew showed up ready to tackle my unruly acre. For the next 3 full days, there was a crew of 3-5 men on my property working their hearts out. The men were polite, courteous and super-hardworking. I lost count of the trailer's full of dump-bound refuse after about 6. I watched this place transform into the gorgeous property it should be. 4. Jeronimo and his men didn't just come in and slash away at things. Jeronimo has the knowledge of a serious arborist and as his men worked their way through the meadow section, they left the clumps of wildflowers standing and cut limbs off trees in a way that will promote healthy future growth. They all have knowledge of the landscape and plants they are working with and are sensitive to the needs of the ecology of the space -- just like a fancy landscape architect would be. By the end of the first day, I could see how much actual work my place would be and I realized that the price was absolutely fair. 5. Jeronimo is helping me work out a phased plan for my acre that will include rehabilitating the irrigation system and planting fruit trees and installing critter proof raised beds along with rock work. He is a knowledgable man and seems to know that everyone should walk away happy. I HIGHLY recommend Green Garden, even though I'd like to keep them as my own secret weapon.

    these guys were great helped me out when my irrigation would not turn off. I would not hesitate…read morehiring them again.

    Roadrunner Yard Clean-up And Maintenance Services

    Roadrunner Yard Clean-up And Maintenance Services

    4.2
    (17 reviews)

    My yard looks great! The crew worked quickly and with intention. We're so happy with the results.read more

    I'm very happy with yard clean up and gravel/sod installments for my yard area. For someone who's…read morenot green-thumbed at all, I really needed a clean up and a redo of my yard so the dust and dirt from my ground doesn't keep blowing over into my home. Plus, having some sorts of landscape gives a better, happier vibe than a plain dirt in my opinions. I appreciated that Martin was prompted in communications re: quotes, planning and with ensuring that staff showed up at appropriate time. Paul and Cheri the staff who worked mostly to help with my yard showed up on the days/time I expected. I also appreciated that they were respectful to my property and simply could work independently on own without giving me much worries at all. Now that the yard cleanup, sod and gravel installment, irrigation for watering are done, I'm very happy and thought it was definitely worth the time and investment. Best...you know who love the work more? My 3 naughty troubles (e.g dogs)!! Ever since the first day the work was done, they all preferred spending time outside in the yard and inside the house. Usually when I open the door for then to roam around my fence yard, previously with dirt, they would choose to stay inside. But..now that the yard is redone..100% they prefer being outside! It definitely was worth the investment for me and my pets. Thank you for Roadrunner's work for that!

    Urbanna Landscaping - lawnservices - Updated June 2026

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