Best urgent care experience. Not a bad wait. Staff was professional and knowledgeable. Very clean…read morefacility. Felt safe and cared for by competent medical professionals.

Thank You to the Long Meadows Staff…read more I would like to sincerely thank the staff at Long Meadows -- Antonia Brown, Caitlyn Phan, and Virginia Salao, NP -- for taking such wonderful care of my son after he sustained injuries at work. From the moment we arrived until the moment we left, they were not only professional but also incredibly caring and understanding. Even though it was past closing hours, not once did they show any sign of frustration or rush us. Before we left, NP Salao kindly assured me that if I had any questions or concerns, she would be available at this location -- and I truly appreciated that, as it was clear how worried I was. Ladies, thank you again for taking my son in on such short notice and for being such compassionate representatives of NLUC. Your dedication and kindness mean so much to us.

Five stars for their P.A., Sarah--incredibly caring and professional! She listened to my concerns…read moreand promptly came up with a treatment plan. I had a cough for two weeks and had chest x-rays taken and was offered a steroid injection to calm the inflammation plus meds to help get me cleared up. Nurses and x-ray tech were all so courteous. It was easy to schedule an appointment online, and my wait was no longer than 10 minutes. Once inside, I did have to wait a bit to be seen and to have x-rays taken, but that's to be expected with multiple patients waiting to be seen. I've been to a few urgent cares in this area, and I think this one's the best--especially if Sarah is working!

During my visit, I became dizzy while walking to the back area. I did not fall and hit my head;…read moreinstead, I lowered myself to the floor and lied down to rest my head, not to mention, I was fully coherent The nurse practitioner called 911 and stated, "We can't have you here. We don't do that! She never touched me and treated as though I'm the plague. "Im telling you to go to emergency not". I know my rights and she couldn't TELL me go anywhere. I felt that the situation was not assessed calmly and that my explanation was not fully considered. I explained that I had recently started taking a medication that can cause dizziness. The nurse practitioner wouldn't listen or assist me in getting up; however, the medical assistant helped me return to the front area. I later visited Next Level Urgent Care in Sugar Land, where I was evaluated and diagnosed with the flu. My symptoms included dizziness, headaches, nausea, and significant body aches, which were consistent with that diagnosis. My primary concern is I was not adequately heard or assessed before 911 was called and refusing to listen to anything I said. I was yelled at me to go to the emergency room. I was also concerned about the potential cost of an emergency-room visit. This nurse practitioner was rude and incompetent. After I returned to the front area, the nurse practitioner asked whether I still wanted a back X-ray. At that point, I declined the X-ray. Had she known about the symptoms of the flu she would have done better. Absolutely not. I appreciate the assistance provided by the medical assistant and front desk assistant. However, based on my experience, I was dissatisfied with the communication and evaluation I received from the nurse practitioner, and I do not plan to return. Go to Next Level Care - Sugar Land

Went in about 8pm on a Tuesday night. There were a few people ahead of me but I was seen relatively…read morequickly. It was clean and the staff were all very kind and attentive. The visit was quick but I still felt like my needs and concerns were addressed fully. Meds were called in to my pharmacy before I even left the building. I would definitely go back if the need arises again. Sorry, no pics since it's a medical practice.

I really use to visit this particular location several years ago. I really like it then. Dang!!!…read moreWill NOT be going back. The front desk personnel (whom signed me in) also administered my B12 shot (no problem). She did not wash her hands before and after the B12 shot (from front desk to needle). However before the shot she did place gloves over both hands. No alcohol wipe on skin before insertion of needle. After needle removal, an apparent bubble of blood in shoulder area remained. No assistance with that at all. She just turn around and fill out paperwork (used gloves still on). I had to request bandaids to be placed over shot or something to wipe blood off. No attempt to assist in blood removal. She began looking and inquiring about bandaides. She left the room looking for bandaides - (still wearing used patience gloves). In her absence, I noticed a box Kleenex in the room so I removed several sheets and wiped the standing bubble blood from my shoulder. She returned with a bandaid (used gloves still on). Remove 1 glove from hand and placed the bandaide on my shoulder. This is not over. When placing the bandaide, she placed it over dry skin, not where the needle was inserted to prevent blood leak. ( It alarmed because - Normally there is no blood leak of this amount from any B12 shot I have ever taken). Needless to say: Sterilness, quality coustomer care, well being and , patient concern of medical hygiene was not on the agenda today. I hope they figure this out! And by the way - you guys can clean it up in there a little bit please. Wipe down the lobby and patience rooms.... Geesch!!! Give it a 2 rating because the lady was fairly pleasant.

We was there yesterday the nurse so mean she thought we don't have good insurance she said…read moremedicines is thousand. My husband said just give us Prescription . We rush to CVS to pickup the medicine at last minute. Wait and wait the pharmacist still didn't receive her prescription. We have to call back to urgent ask them again please sent prescription before pharmacy close . Never come back there again

Despicable practice! We have called numerous times to dispute the bill. It has been paid in full…read morefor our son years ago. He was 16 at the time when he got stitches for a cut on his hand. Now he's 18, and has moved, they tracked him down, and send him the bill in his name! So now if he doesn't pay, it goes on his credit he's trying to build at this stage in his life! They already got their money years ago! They have deceptive billing practices and very inflated fees! I do not recommend any one going here. Even after settling the bill, they're still dishonest.

I had care that was appropriate for my symptoms and the initial in house office testing was…read moreappropriate. My complaint is that when I was called with culture results the person read me results from last year. And I did not realize until I could not get them in writing. The results were still pending with the lab. This has created a possible antibiotic error.

$250 for a rapid flu test. YIKES!…read more Procedure: 1. Swab Q-tip in nostrils 2. Wait a few minutes for result 3. Pay $250 I felt ok at the time, but I decided to get tested anyways because of an upcoming social event. Surprisingly, I tested positive. Wonk wonk... but the good thing was that I knew to (sadly but) responsibly stay at home to prevent spreading it. I wish there was a cheaper alternative for flu tests instead of going into an urgent care. These urgent care visits always leave me with anxiety I never know how much it would cost until weeks later. It also doesn't help that my insurance has such high deductible. Wait time was ok because I had an appointment. The person who swabbed my nose was nice. Living is expensive. Just don't get sick and you'll be ok.

Lady who answered the phone was as rude as can be. I asked a simple question and was met with a…read moresnarky short response. Find a nicer front desk assistant.

Just an absolutely fantastic experience. The entire staff was so quick and polite. Dr Nguyen was…read moreone of the best physicians I've seen in awhile, patient, listened, asked questions, took the time to go over a plan, overall just fantastic. The team even helped with a pharmacy issue. Above and beyond

Went in there because my son looks like he had a pink eye ..! she did a very thorough assessment. I…read moreappreciate her doing that because most doctors don't really engage in that first part they just ask you what's going on and give a prescription. She was very well spoken, very nice and I'm really glad that I was able to get someone who seemed like they enjoyed being in pediatrics. I will say the front desk she can be just a little bit more welcoming, but I know everybody don't have an inviting tone because I know I don't . However, I do highly recommend and I will be saving this so that I know where to go the next time that I have to take him to an urgent care

With the cancer of DEI in our society, I tend to look for a white or Chinese male doctors, to avoid…read moregetting someone who wouldn't normally have been selected for medical school. But in this case, I noticed the Nigerian name and thought this was not the case. Cynthia Obi was my attending physician. She was fantastic! While so many doctors are just legal drug pushers, she knowledgeable, thorough, attentive to detail, and gave a complete description of the problem that was easy to understand. She spoke of recent research (I've never had a doctor speak of that in 64 years) and gave me a plan of action to follow. My ER nurse wife was impressed. I give her 5 stars, and I almost never give 5 stars. She was truly amazing!

I have been here 3 times now and I love it!!! Becky and Dipan are awesome. Truly skilled Nurse…read morePractioners. They are always very thorough and truly care about each patient's individual needs. The iPad check in was quick and efficient. They clean them between each patient to keep the flu germs from spreading; that was a relief to see in a healthcare facility. The waiting room has complimentary drinks and snacks and the rooms have comfortable couches and TV. This place feels more like a hotel that an urgent care. Definitely recommend!

This is called CareNow Urgent Care.... They do drug screens…read moreand other testing. They are slow when the place is empty.

It has been 2 months. I still have a bump under my eye and obvious swelling. It hurts and my vision…read morewas compromised. This is the only place I can go. I took a picture, but decided not to add, but it's very clear in the picture. It's disheartening the way the nurse practitioner treated the entire situation

this place seems to have gone downhill I've been here almost…read morean hour and not been seen yet I waited about 45 minutes before they told me they couldn't verify my insurance now sat in a room waiting for another ten minutes despite seeing people standing around I will be looking for a new urgent care facility

I came to the office with my husband for testerone support and was so happy with Laura that I…read moredecided to purchase a pack of vitality shots for myself and can not wait to have a facial!

Easy access to a provider. Offer tele. Have state of the art facilities. Access to new weight…read moremanagement medical care.