This is tough because I've had nice discussions and overall good results relating to my health with…read morenurse practitioners and the doctors here. They support holistic approaches and truly focus on treating underlying conditions and not just symptoms but they are impossible to get a hold of to get prescriptions refilled. The office number says they don't accept prescription refill requests over the phone but if they answer then they "do" only for them to not send the prescription to the pharmacy for weeks. You have to hound them over and over for days, get an appointment and remind the doctor three or four times in order to get my simple blood pressure medications and insulin refilled. The care is good even though the office is dreary, dull and outdated but the prescription refill process is a catastrophe.

Awful. He tried to get me to schedule a new appt for a mistake his office had made. When I…read morebalked at having to pay for a second appt for their mistake .. he relayed a message to one of his tatted up front desk workers to either pay for a second appt of leave. What a nasty guy. Left and never went back.

One of the check in women is a little no nonsense, straight to the point, almost cold. I do like…read morehow she makes it a speedy check in though. Dr Munoz is the best! He's so friendly and personable and tells you what he's doing and checking for as he does it. Most of the PA's there are also very helpful and I haven't had a bad experience with any of them.

*** This review is one star for the telephone system, not the doctors ***…read more I'm a regular patient here for many years. The telephone service system does this to you if you call near lunchtime: 1. It accepts your call and puts you in queue and tells you're customer number five or whatever. Then you're on hold (in my case today, for twenty minutes) with the same constant repeating message that they'll be right with you and that you're such an important patient. Then, after 20 minutes, it goes dead. 2. You call back after 12 PM, only to get a recording saying that they're closed for lunch and to call back after 1 PM. 3. In my opinion, that is not customer-oriented. People have important reasons to be calling a doctor's office. The whole front desk does not need to close down for an hour to eat lunch. Front Desk people can stagger lunches so that someone is always available to take a call. Person A takes lunch from 11:30 to 12:30. Person B covers phone from 12 PM to 12:30 and then takes lunch from 12:30 to 1:30 and Person A covers phone from 12:30 PM to 1 PM. Easy as that. Why have both of them go to lunch at the same time? 4. The telephone system should tell people that they are not continuing to hold as it's now 12 PM and the office is at lunch if they are going to continue this inane practice. 5. Although the doctors here are very good - nothing against them -- I will not be recommending this practice for its outdated and inept telephone system.

Dr. Ferguson is without question, the best doctor I have ever been to. I moved and now drive 3…read morehours to get there but I do it happily because he's that good. He does not just write prescriptions to treat symptoms, he invests a lot of his time to figuring out how to make you well again. Be prepared for long wait times because he does this with all his patients. A doctor with his level of experience are usually burned out and don't seem to care about patients anymore but he is a diamond in the rough.

The front end staff is incompetent. I showed up for a scheduled appointment that they canceled on…read moremy without notice. They could not follow simple requests such as location of where my lab order should go. So many issues that I would not trust them with your health. I found a new provider due to the many scheduling and medical malpractice.

I was fortunate enough to have met Ashley a few years ago at my local urgent care. We just…read moreinstantly clicked on a patient/doc basis. Ashley immediately makes you feel comfortable from the time moment she walks into the room. Ashley listens better than any other doctor/nurse practitioner I have ever met and always delivers a meticulously planned, tailored treatment plan according to my lifestyle & current situation. She genuinely cares about both your immediate and long-term health and well being. That's why ever since that day I first met Ashley, she has been my primary care physician. Lastly, aside from Ms. Cremisio, the entire staff here at the Ferry Farm practice, is top-notch.

I'd follow this team anywhere. The staff are so easy to talk to and I feel cared for always.read more

We have been coming to Dr. Kin ever since Dr. Paquette closed his practice. Tammy at the front…read moredesk is a hoot and is always very helpful! Dr. Kin seems very dry when you first meet him, but once you've been in a few times his wit and caring attitude take over. He makes his point about your health without making you feel bad. The thing I really like (besides his nurse Melinda) is that Dr. Kin will send you to a specialist when he sees that something in your bloodwork is not quite right. For me, this helped discover an autoimmune disease that left untreated could have put me in dire circumstances. I highly recommend Dr. Kin aand his staff as your next family physician!

Came to Dr. Voss after seeing a string of crappy doctors... And she was a pleasant surprise. I've…read morenever had a long wait time, admin staff and nurses all super nice, and Dr. Voss is very down to earth and thorough. Her PA is also great. I don't feel rushed, and I feel like she is genuinely concerned about my well being and at find the cause of my symptoms, and not just treating the symptom it's self to get me out the door. New patient appointment takes a little while, but after that I've had no issues getting an appointment with either Dr. Voss or her PA rather quickly. In office lab also very convenient. Definitely recommend.

Great place and doctors. I like being there because it is close to home, and I can also get my…read moreblood work there.

Horrible customer service, haven't seen worse front desk ladies in years. They are horrible, mean,…read morenot understanding, and plain rude. They have been rude through the phone with an attitude without even having started the conversation and even worse in person. Grown woman with an attitude of a 6yr old. Also have had others have the same experience recently. I never have an issue with anyone anywhere I go and I did not budge back at them at all, I waited to write this review in hopes management would take control of such mean people. Jennifer along with another blonde at the check out desk were HORRIBLE.

I am a Veteran and chose Fredericksburg Primary Care Clinic through the Community Care service…read more All Veterans, PLEASE DO NOT MAKE THE SAME MISTAKE! Instead, choose a modern, professional, full-service doctor practice like Mary Washington Hospital Primary Care 540-741-9300 12101 Carol Lane STE 101 Fredericksburg VA 22407. The difference is Night and Day!! MW has modern technology and facilities, MW Doctors are continually being trained in the latest medical treatments and technologies. They offer Veterans way more modern diagnostics with modernized treatments. of interest to Veterans, MW has perfected the VA Community Care Optum processes. Because they are modern they offer online check-in, and use the My Chart app, which makes life SO MUCH EASIER!! No comparison on the level of Veteran care between the two!!! Fredericksburg Primary Care is a 1960s practice with no modernization that does not even staff enough people to answer phone calls. So, if you need to reschedule an appointment, you must physically drive to the office and walk in to do so. MW has an app for that and for all medical interactions. Fredericksburg Primary Care is an antiquated doctors' practice in a run-down old facility that should not even be cleared for a medical practice. Dog kennels are more modern. I have witnessed the hard-working, understaffed front office employees being treated horribly by the lead office administrator and the nurse practitioner, Sandra. The doctor's office is cramped, at least 50 years old, and basic. The administrative area and reception mingle, so one can see how old and broken down the equipment is. Think about how much money that doctor makes and still has broken-down old office equipment. His priorities are very clear, and they are not his facility, staff, or Veterans. They do not organize or plan for daily medical support services, especially the VA's administrative procedures, although they take on VA patients and get paid well for doing so. They also do not answer their phones because, as I quote, the office manager's response: "They ring so much, and we just do not have time to answer them." Because they do not have administrative processes for interacting with VA's Community Care Optum and do not answer their phones, every lab and x-ray consult requires multiple physical visits to request re-faxing the Request for Service forms. The RFS must be refaxed so many times because the untrained staff does not fill out the form correctly, and it is hit and miss if they use the correct fax number. In addition, they do not understand how to bill Optum for visits, so the Vet receives the bill every time. That forces the Vet to spend time on the phone calling Optum so they can pay the bill. This antiquated, disorganized practice should not be allowed in the Community Care network, and I am working hard to remove them.

Best Internal Medicine doctor in the area, in my opinion. Super smart and thorough. A lot of…read moredoctors and nurses I know go to him because he's so good He recommended getting a calcium score CT, which was out of pocket, not covered by insurance. This screening test found cancer early before I had symptoms. For this, I'm grateful.

My wife and I are both patients at Fredericksburg Christian Health. We find that they do an…read moreexcellent job and provide us with prompt, courteous service. I strongly recommend them as a source of primary care medicine.

My son goes here via his insurance company, United Healthcare. The staff are inidividually very…read morenice. However, trying to get results from tests they order is like climbing Mt. Everest. He has tests because he is ill and there is or may be a problem. A week after tests and still no results from routine blood work. SERIOUSLY? Somehow, something is wrong with office administration and patients are not being attended to in a timely manner.

Excellent Quality of Care, Extremely Professional and Nice. After years of seeing only specialists…read moreand not having a family doctor, I was referred to Dr. Harrington by another physician. During my introductory visit, my vitals were checked and a detailed health history was taken. Dr. Harrington asked me to elaborate on some of my history and both he and his nurse/PA (Latonya Williams) acted as if they had all the time in the world to address my concerns and questions. I am confident should any health issues arise, they will be address quickly and taken care of thoroughly (I am approaching 60 so yes, there will be issues at some point). My 85 year old mother (difficult to please on occasion) now sees Dr. Harrington and "adores" him. I can definitely recommend Dr. Harrington should you be looking for a family doctor.