I had been seeing another urologist for many years in MD. I was referred to…read moreDr. Jennifer L. Young, M.D. by my primary Dr. Elizabeth Gannon, M.D. Dr. Young was very thorough I explained my history she listened, took notes then asked me questions. Dr. Young's nurse called to schedule an appointment for a cystotomy. I didn't wait more than 5 minutes and a fantastic nurse assisted Dr. Young. The procedure was over and I didn't know it had started. She explained the next steps for treatment in layman's terms. I have all the confidence in the world in Dr. Young. Her greatest attributes are her bedside manner, professionalism, caring, and knowledge.

The urology group does not recognize my inova hardship financial plan, even though my surgery was…read moreat inova hospital at lansdown. Medicare and Anthem paid most of the bill and I thought inova financial assistance would pick up the rest of my bill. I'm on social security and don't have much extra funds. It's odd that this practice uses inova facilities but won't recognize inova plans.

Notwithstanding numerous messages left with the Urology Group nurse, both in Cornwall and…read moreLandsdowne, no one ever returns the call even when stated that it was urgent. I had to go in person today to Cornwall to complain and couldn't make an appointment for another month. Sorry, but this is not the correct way a medical practice should be run notwithstanding excellent doctors. They should be pissed at how this negatively affects them! I do not recommend this medical practice at all. Eric Wilmeth 703-687-2341

Hmm...when I first arrived the energy was a bit off. The older lady at the front wasn't as…read morepleasant. She asked for license, I mentioned it's in the car. Her exact words were: I need that! She was a bit rude. The doctor himself was nice. Seemed very knowledgeable. Probably won't be going back. Customer service is very important to me.

Awful experience, they missed my appointment first time i showed up, second time they did not want…read moreto have the doctor see me and after he did cause of the procedure he did i ended up in the er. After that i tried reaching out for advice they just brushed me off. Then when I requested my medical record they put false information on there and it took me calling them 5 times for them to actually send it. Dont come to this butchers shop!!!

My husband met with several doctors to decide what options were best for him to treat his…read morecancerous prostate. He was scared and was searching for guidance. Without much explanation or clarification, the doctors he met with told my husband that surgery was not a possibility. Fortunately, he met Dr. Schenk. At the very first appointment with Dr. Schenk, my husband finally felt confident that he had met a doctor he could trust, a doctor who would listen to him, a doctor who would recommend the best option for him. Over several consultations, all options were explored based on my husband's diagnosis. Dr. Schenk took the time to explain in detail. He was not rushed. He was patient; he was straight forward; he was kind; and he was honest. My husband had robotic assisted surgery to remove his prostate and he is overjoyed that all went well. Dr. Schenk is a skilled surgeon. Dr. Schenk saved my husband's life.

I chose Dr Schenk to be my surgeon when I decided to have my cancerous prostate removed via robotic…read moresurgery. The pre-surgery consultations with him were informative, honest and comforting. I'm thrilled to say that the surgery was successful and that all of the post-operation meetings with Dr Schenk have been reassuring and encouraging. I feel that he is an excellent surgeon and I highly recommend him.

This has been a nightmare. I left a urine sample which was supposed to be sent to the laboratory to…read morerun a culture. They lost it. I left another urine sample and waited and finally received a call from my urologist putting me on antibiotics for two weeks. I left another urine sample and she called back and said I must change to FOSFOMYCIN.... Which I did I have been trying to set an appointment for the last three days!! either nobody answers; or I am put on Held for over an hour. This is wrong wrong wrong.

dont call unless you want to be on hold for an hour. May be time to automate the front desk.read more

Amazing customer service! Love this place! They really care about your mental health.read more

I would strongly encourage anyone who is seeking a vasectomy to seriously reconsider. Do your…read moreresearch and fully understand that what you will hear from this practice is a misleading representation of stats and outcomes regarding the risks of this seemingly common procedure. I waited over two years to post this review as I know I can't change my decision, but perhaps I can help others learn from my research. I had a vasectomy done in late 2018 and months later started developing Post Vasectomy Pain Syndrome, a condition I was not even aware existed until after the procedure was done. At first these guys were great, they ordered ultrasounds, made time to hear my concerns but once the pain continued and no obvious answers were found, I was referred out for pain management and that was that. Two years later am still experiencing ongoing daily pain that will likely be lifelong despite a reversal earlier this year. I was willing to pay the premium price tag for the individualized attention of the practice, but if you are part of the 15% of men who develop any longterm complications from the procedure--you are on your own because they'll act like PVPS doesn't exist. Welcome to Hell. PVPS affects upward of 15% of men according to a 2016 study. (https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4854072/) The consequences are lifelong and very difficult to pinpoint. Their consent form is a laughably thin single page document which cites the possibility of some post-operative pain and complication, but PVPS and lifelong pain is mentioned exactly zero times. These guys are great salesmen. You walk in thinking, "It's simple, quick, effective, and has no impact on anything other than fertility and this is white glove service. False. Nowhere does it mention the well documented possibility of PVPS which has been known for decades. Had I been presented with true outcome risks and a true understanding of the longterm impact I would have walked out the door, and you should too. As Warren Buffett famously said, "Never ask a barber if you need a haircut" and never let a urologist sell you on a vasectomy.

I have been a patient at Commonwealth Urology for several years, first as a patient of Dr Basile…read moreand now his partner Dr Patel who is now the sole Doctor now that Dr Basile has retired. First referred by my Primary Care in Fairfax, I continue being a patient even though travelling from Ashburn to Fairfax isn't easy. However the staff is great and Dr Patel in particular makes himself very available to patients either in-person or via e-mail. I find him very attentive to my concerns and as an overseas traveler, he ensures I have what I need in my trips. He also ensures follow-up as necessary with labs and takes the time to explain the findings. He and his staff are prompt regarding prescriptions and in the past were also very helpful getting insurance approvals for certain medications. A long drive but worth the attention patients receive.

Saw Dr. Patel for a year and he regularly shooed me out the door after 10 minutes and spent zero…read moretime trying to help me resolve my testicular pain. Tried to make an appointment recently and was treated by the staff as if I were belligerent because I asked if there were appointments available earlier than 45 days in advance and if I could get a message to the doctor beforehand. I ended up missing having to miss the appointment due to a stomach bug, called with no answer, nowhere to leave a message, and no email address listed for the office, and am now being told it was my fault they didn't receive notice and that I'll be billed for the appointment. Commonwealth Urology is an insurance mill not a care facility. Uncaring, rude, robotic staff and doctors churn through 4-5 patients an hour with little care other than how much they can bill them.

Should be a zero stars. Put there financial agend ahead of patients wellbeing being. Will not…read morecall when they say they will. The person you are supposed to dpeak with, won't be able to be reached. Will have uninformed minions continue to placate you you with no resolution offered. Absolutely awful, go somewhere else

An appointment was scheduled for 30 oct but they don't have any record…read more It is very difficult to deal with this office staff.

Love Dr. Smart, Dr. Young and Dr. Schenk in this group. My husband and I have received excellent…read morecare over a 2-year period here including surgeries at their partner INOVA Loudoun. I can't say enough about their experienced doctors and their ability to diagnose and treat and issue quickly. From kidney stones to prostate cancer, this group has experts!

Trash. You are a financial agenda to these people. It super cedes your well being. They will lie…read moreand tell you when they'll call and who you'll talk too. Just blowing smoke till they pass you along to make another work up for labs and procedures you don't need. Liars and cheats. Had to go to urgent care to actually get proper diagnosis and treatment. The landsdowne office is trash avoid it at all costs.