I have tried this place here and there over the years and I'm always disappointed every time! My daughter and I walked in here at 1:40, at 2 pm I asked how much longer and they said we both would be seen in 15 min. My daughter was seen at 220 and at 235 I was told it would be 30 more min. Three people was called back ahead of us in the first 30 min. Don't waste your time and money at this place. They are at least 25 or more dollars more expensive then other places if you can get get in. This place is the WORST!!!!!!!!!!! read more

US Nail 3 - This is people standing around doing nothing instead of doing nails! - Nail Salons Near Me - Cincinnati, Ohio

I stopped going here and now I remember why! I went in for a pedicure and was in pain the entire time while she was working on my toes. I know that I have small toenails but I have never been cut and filed (even my skin) so bad. The paint is good but I go get a pedicure for pampering and relaxation!!! Won't go back again. read more

Scheduled an appointment ahead of time and was pulled back within 5 minutes. Van did my nails, asked if I liked how they were looking every so often, which I thought was nice. One was starting to look a little crooked but he fixed it before I had to say anything :) The nail tech who checked us out was a little blunt, but everyone else seemed nice. I don't usually get my nails done but I would probably go back read more

US Nail 3 - Nail Salons Near Me - Cincinnati, Ohio

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This was the worst service l've ever experienced. My nails are very chunky and the lines isn't straight. It was a very simple nail design of French nails. They were very rude to me and didn't offer me anything off for how bad they look. Everyone there said they looked bad even the owner and claimed he still couldn't do anything but I still refuse to pay $60 for these nails. read more

US Nail 3 - chunky nails - Nail Salons Near Me - Cincinnati, Ohio

Always very friendly, very little wait when I have an appointment, even without one they are very accommodating. Always very happy with their work! read more

I have given this location many tries. I come and go for months & things never change. I feel as if they have regulars who come first no matter what. The whole vibe is just off and unfriendly . If I stop in to have a nail fixed because it's broken after 8 days of being done, I shouldn't be quoted 10 minutes & be sitting for 30 minutes longer while appointments are allowed to go right ahead. My nails always break well before two weeks. I recommend finding somewhere quicker and someone who has better quality. read more

US Nail 3 - Nails after 8 days . - Nail Salons Near Me - Cincinnati, Ohio

Kim is awesome!!! She takes her time and makes sure your nails are perfect. Highly recommend read more

US Nail 3 - Nail Salons Near Me - Cincinnati, Ohio

I have gone there many times and it was always wonderful. Went 2 days ago and it was awful - the guy that did my nails (Van) cut every single on of my cuticles with the drill - even when I said "oh that really hurt" he continued to do it. He actually made my toe bleed during my pedicure. I might go back - but I will never go to him ever again. I paid over $90 for pain! read more

Nails were terrible looking. Had them get fixed only for them to be super thick and lifting after not even a week. Definitely won't be back

DO NOT SPEND YOUR MONEY HERE I was a faithful customer for years. I come every other week and get the same service every single visit. The price is never consistent, the receptionist over charged my credit card after I tipped in cash. The staff here is very UNPROFESSIONAL. I have tried to look past the list of long issues this place has also in the way this place is operated. No point in walking in or making an appointment either way your going to wait. I have tried to be patient and give them chance after chance. At this point I HAVE HAD ENOUGH. I WILL NOT SPEND ANOTHER PENNY OF MY HARD EARNED MONEY HERE! COUNT YOUR MF DAYS. read more

Awful. Acrylics looked awful, they're uneven, they're lopsided, they're lumpy and they just look awful. Whatever is in the water for pedicures dried my feet out so bad. Woman goes by Tracy, was so rude when I pointed anything out like I was insulting her for the horrible job she did. Just so unhappy about the entire situation especially because I paid 85$. read more

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Left bleeding, now it won't stop bleeding. And the color should have at least had 3 coats, not happy with it at all. read more

US Nail 3 - Nail Salons Near Me - Cincinnati, Ohio

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Convenient, friendly, funny, and give GREAT pedicures. Definitely schedule an appointment because they are always back to back - however you don't need to schedule way in advance. The technicians seem to really connect with the clients - they always remember me no matter how long it's been since I've visited. I love their massage chairs and they are the only salon that gives a legitimate leg and foot massage with the pedicure package. Will be returning again and again. read more

Very nice salon. Employees are very attentive and ask very good questions. They like ideas or pictures to help them get exactly what you want. Professional looking and very clean. TV to watch. Very good value. Worth the drive if you don't live in Delhi. read more

US Nail 3 - Art at its finest! - Nail Salons Near Me - Cincinnati, Ohio

Went in for a shellac manicure. They did a wonderful job! The technician was very thorough and detailed which is nice. Nobody likes someone doing their nails that just rushes through it carelessly. Best of all, they didn't charge extra for removing the shellac from my previous manicure which most salons do! I'll definitely be going back. read more

US Nail 3 - Nail Salons Near Me - Cincinnati, Ohio

If you are BLACK do NOT go here! First I've been going here for 3 months. I go in sign in was asked if I had an appointment of which I never do. I was given a color swatch and then after 15 mins was told we cannot service you bc we are booked. Save yourself the trouble and go ANYWHERE else!!!! read more

They pried my ACRYLIC NAILS OFF WITHOUT SOAKING THEM. Then the "nail tech" decided to call me a baby. They had my review removed but here I am again. To the manager please eat a bag of sausages sir. If they hurt you, pull your hand back and LEAVE! The tools they use are nasty and dirty. The nail files are old and gross. After this experience I know better now. You should not have to ask your nail tech to soak the previous acrylic nail off. By prying the nail off with another fake mail that removes natural nail layers from your nail. Think of it like skin. So when they applied new acrylic it burned my fingernails! Meaning they damaged my nails. This place is sketchy and when I called to double check that maybe I just received a bad nail tech the MANAGER asked me if I was a nail tech and asked me what I know about how to do nails. I know one thing, you guys burned and damaged my nail beds and then took my money with a smile. read more

Excellent experience, the nail tech took her time to make sure it was done right. I got SNS w/tips and I've never been happier with my nails. It's been 1 week and they still look amazing. I drove 30 min to get there because this place was highly recommended to me and it was worth the drive. The salon was clean and everyone that worked there was friendly read more

Relaxing atmosphere and a delightful staff. The Ice Princess Pedi and a full set with the SNS French is my favorite. Fabulous!!!!

Not happy today with the male technician. He was more interested in watching The Price Is Right. thank goodness for commercials!! He also thought he was a comedian. Enough of the jokes. Pedicure was not good , however, he did a good job putting the polish on. I will be looking for new salon. read more

I LOVEEE US NAILS! Always have great, great, great service. My SNS always lasts AT LEAST a month. And in the VERY rare case (like literally only once since I've been going here) that it did chipped, they fixed it - no hassle, no extra cost! read more

My nails are destroyed. I had SNS nails done 3 weeks ago, and although they looked beautiful, the nail tech ground them down severely and my cuticles bled for 2 days and hurt for a week. I removed the polish today by soaking gently in acetone. My nails are now incredibly thin and fragile because they were ground down so much. They look as if I had been wearing acrylic nails. I thought this process was supposed to be healthy. It will take months to grow healthy nails again. SNS manufacturer does not recommend grinding the nail down, so this salon is not following protocol for application and removal of this product. read more

I have been going to US Nails on Rapid Run since their Grand Opening. I have been making my appointments with Mai every three weeks for SNS for well over a year. Well no more, this last episode was the last straw. I called at 10:49 on Sunday - February 3rd and asked if Mai had any appointments for SNS available that day. The lady who answered the phone said "Yes at 11:00" I replied that was in ten minutes. She then said "OK 12:00" I said "Perfect, I will see Mai at 12:00 today". I have learned (so I thought) to always repeat back what I had been told. I get to the shop sign in and the receptionist asked if I made an appointment with anyone. I said, "Yes" with Mai and proceeded to pick out the color I wanted. After much chatter I was told that I had an appointment but not with Mai. Mai was booked for the day and could I come back tomorrow? No! If I had wanted to come on Monday I would have made an appointment for Monday. This would not have been a big deal but within the last few months I have had nothing but problems making appointments - from being given the wrong appointment time (luckily I live close so I was able to come back), had the tech doubled book - (two people with the same name), and have waited over a half hour for tech to show up. I like the option of making an appointments with the same tech, the convenience of the shop and Mai has always provided good service. But no more. So, if you are looking for a shop where you don't mind being a walk in and waiting, this could be the shop for you. But, if you like making an appointment with a specific tech you will want to look elsewhere. Needless to say I am now looking for a new shop. read more

I picked a specific color and when we were finished the color was not near the color I selected from the template. My nail shape was good for the SNS however it was not the color shown. read more

Great staff, VERY clean. The massage chairs are wonderful, prices are competitive. Located on Rapid Run by LaRosa's, I recommend coming here. They have large TV's playing soaps and daytime talk shows, and plenty of good magazines. I will come back to try shellac next time. read more

I went there and got SNS. My nails look great and it's been 3 weeks. The staff is nice and the place is clean. It can get VERY busy so your best bet to avoid a wait is to call ahead to schedule an appointment. read more

Made an appointment and it really didn't seem to matter because I had to wait in line just like everyone else who didn't have an appointment. read more

I'd give this place no stars if I could! I was a walk-in at 3 today, idk the nail techs name short older lady... she was more worried about who's coming in the door Han my nails. I got shilac for my nails and since they didn't have matching regular color for my toes I had to get shilac on them too (which cost me more) my cuticles look like crap and one of my fingers is bleeding, the blue i had on before is still on a cpl nails and I've got chunks of polish on some nails. Now since I felt I was a waste of time I tipped well and as I leave I'm noticing how shitty my nails actually look as i finish me errands today.! I will never be back to spent another $100 at this place again!! read more

The place looked nice but it was the longest ive ever waited to get my nails done. (35 minutes). The lady who did my nails was extremely rough and was rushing majorly. When i went to the sink to wash my nails they only had one brush out and it was sitting in dirty water. They just arent smooth and dont look right. Im not even sure why i gave it three stars. I wont be going back there. read more

Could not have asked for a better experience with my Mother! They were so considerate and helpful. And we loved our pedicures!!!

Just went here for the first time. Made an appt. Yesterday under a recommendation. Arrived on time. Only one person ahead of me when I arrived who also just got there. Was approached my a male employee and was told I had an hour wait. The person ahead of me was taken right away and the staff knew I had an appt. Was asked if someone else could take care of me. I asked how long of a wait for another person. Was told an hour. So even though I had an appt. They weren't able to help me until an hour and 15 minutes after my appt time. I had $80 worth of services scheduled. I walked out and will never ever return. Totally unprofessional not to honor an appt. I'm leaving for vacation and now scrambling to find someplace else to go under a harsh time constraint. And to top it off none of the employees apologized or tried to accommodate me. They obviously don't care about their patrons. I'm fuming. Especially since I left work early for this appointment read more