Yeah, I'm never going to this place again. I understand a business has to make its money but the…read moremark up at this place is not worth it. They charged over $35 to send a medium priority box. Price at USPS is $22.95. That is a mark up of over $10 which is ridiculous! Another time, they charged over $13 to send a few pages in a manilla envelope. Never again.

Only thing slower and more understaffed than the post office is this place. Be prepared to wait in…read moreline!

I custom made party invitations using Canva and had them printed at FedEx. I placed my order after…read moremidnight and by 1pm, I received an email that may order was completed. Once I arrived I was greeted fairly quickly and attended to. Before leaving I checked my print order and I was stunned to see how beautiful they came out. Overall I would highly recommend this place. Nice staff and high-quality printing services..

Let me preface this by saying this review is based on a particular FedEx store employee. FedEx…read morecorporate makes it difficult to leave positive feedback through it's AI interface (it's use to complaints) A friend of mine (Randy) and myself had one of the best customer service experience's in the history of customer service at a kinkos type FedEx / UPS store, or any retail store in a generation long time. Paula did a Fantastic job of providing kind, friendly, value added, customer service with a great attitude. She made me want to come back to this store with all my administrative needs, and I appreciated how she instructed or taught customers how to be self service effecient for the next visit. I find Paula to be an outstanding employee and because of this, I am recommending this FedEx store location. I recommend looking into how this employee can be utilized to train and coach other employees and further her opportunities. Great Job!

I called and asked how much it would be to print, I was quoted $.25 per page. When I went in there…read moreto print, she tells me that it's $3.00 when I tell her I was quoted $.25 per page she tells me that she thought I said copy not print each print is $1.50. I clearly asked for print not copy. Went out of my way during work to go here.

I have been a customer for quite a while. My mail box at our condos (and many others) has been…read morebroken into so this seemed to be a solution. Years on we have had minor problems but not enough to complain about. Truth to tell, all I remember was that there was a problem, not what it was. Then today. I got a phone call that they had a package for us (12/24/21) and the next time they would be open would be 12/27. That, of course, meant that I had better get on my horse and pick it up. A delivery of flowers from my son and his wife to my ill wife. Without that call, above what you would expect would be dead flowers. There have been a few other odds and ends of exceptional care. Highly recommend.

I had a great experience with Missy at this location. She was invaluable, very pleasant and went…read moreout of her way to make sure I was taken care of. I was doing a few Amazon returns and was quite mixed up and she helped me to sort things out! Bravo!

Jeremy and Leanne were amazing. They were very they were very helpful and very knowledgeable and…read morethey assisted us and they were very patient. They were very nice very kind and very informational. I would definitely suggest using this UPS if you are in the city of Brentwood or Antioch or Oakley. They provided excellent service and gave us the best advice for what we needed done

Bait and switch specialist. I was given a price list for 1 month, 3 months amd 6 months. When I…read morereturned to purchase a box for 1 month, I was told that I had to purchase a minimum of 3 months. Unfortunately, I had already directed my mail to the location. I'm moving out of the area within a month and a half why would I sign up for 3 months. They are also the highest mailboxes in the area. I will NEVER do business here again. The address is 2063 Main Street Oakley, Ca. Do not trust what the employees say they will lie directly to you face as though you are stupid, hence the review

He is very agile, warm, and attentive--his enthusiasm is truly excellent. I'm Philip, and I give…read morehim 5 stars--it is well deserved. Philip

Debbie and Crew are PROS!…read more I came in on a busy rush. There was a line on a Wednesday afternoon. There were two gentlemen helping at the center and Debbie had opened up a register on the side. During my wait in line I observed Debbie give the cutest little munchkin a hello kitty sticker as a surprise. It just made my day. But then it got even better when I got to Debbie's register. I had neglected to print my shipping label and Debbie quickly took charge and made sure my Amazon page went straight to print in 3 seconds flat. At the same time she was doing this, she was also assisting the reps at the other counters in making sure another customer chose the right shipping insurance option. We started wrapping up my order and I said, "You are ON IT!" She gave me a smile and was just so humble. I just stood there in awe of her. Debbie, you are a legend and people know it. Please always know what a beautiful gem you are. Thank you for inspiring others with your heart to serve to the fullest. God bless you. We see you! I'm wishing you the most pampering vacation, because you deserve it. Thanks UPS Brentwood!

I usually come here first thing in the morning on saturdays to do returns/ship packages, and I've…read morenever once had an issue. The employees are always friendly, helpful, and efficient! For most Amazon returns, they just scan the code and provide you a receipt to track the return, which is nice. Also love the location, there's always plenty of parking, even when it's busy! You can't go wrong going here.

Always delivering very good and professional service. Highly…read morerecommended!!! Staffs are nice and respectful.

Every time I come I have had nothing but GREAT service. Everyone seems to work well together and…read morethey always have long lines out the door. I really appreciate all of you at this location.

I was in the store doing an Amazon return at the kiosk and I was attempting to clear the printer…read morejam for the receipt when a gentleman came over and said, "excuse me sir, I can do that." First, I am a female, second, I have a short pixie cut. He made an assumption from looking at me from the back. I am petite and small framed, do not look like a "sir" at all. Please don't make assumptions of a person from behind, use a general greeting in the future.

Rude staff especially the old asian guy who handles notarial services.They simple have no logic. I…read morewent to another UPS location and they accepted my document. This branch has the most rude staff ever with no common sense at all.