Hello I just want to say Norma did excellent job on my PeaCoat very friendly fast service and very…read moreattention detail on cleaning and handling of material. Definitely will come back and utilize services here great prices and quick turn around

Service is excellent and employee professional, polite and knowledgeable. Prices are reasonable and…read moreI've had alterations here, from hemming to tailoring the waist. I had a wool winter coat that my son put into the washing machine and dryer when I got it back from the cleaners. It looked like it was brand new..

If you have alterations to be made I suggest going elsewhere. Last year I moved to Brentwood from…read moreOakley and decided to use this business given its four blocks from my house. I have used them twice for both dry cleaning and alterations and both times I have been disappointed with the alterations. My first impression was not favorable. The lady seemed as if I were inconveniencing her, I figured perhaps she was having a moment but still, did not feel welcome at all. I had taken in a blouse and pair of jeans to be taken in- the blouse at the armpits and the jeans at the waist. When I picked up and tried the blouse on i noticed fabric bunched at the sides of the breasts. To make the fabric flush, the seamstress decided the corrective measure was to iron down the excess fabric to make it lay flat. I jeans were to be taken in at the waist and down the bottom. When I tried the jeans on there was a very noticeable dimpling in the fabric. I brought both issues to the attention of the woman who pinned my garments when I brought them in (and who I thought was the seamstress). She advised me the seamstress was not there and is only there a couple times per week. The issue with the jeans was corrected but when it came to the top the same woman who pinned the top stated that because of the fabric of the top she could only iron down the excess fabric after taking it in at the armpit. This is information that should have been discussed prior to service. Now knowing she is not the seamstress nor trained to discuss these things, it makes complete sense! The fact that a person who is cutting and sewing my clothing is going off the pinning of someone who is not trained in how fabric comes together, lays naturally, and then on my particular body makes no sense to me. This most recent time I took a pair of wide leg jeans in the be taken up. I figured I give them another shot, perhaps they will redeem themselves, and this is an super easy job, they can't screw this up. They did.. Again, the same woman who *helped* and pinned me the previous time was there to help and pin again. The hem of the jeans is wide. When she was pinning she asked if I wanted the hem wide like it is now. I said yes. I stated it like to keep the hem and have it taken up between. One of two things, if not both happened. Perhaps I was not clear. Or, perhaps she did not understand me or I, her. Or, both. After I paid and picked up the items to leave I noticed the hem and that it was not the original as I asked for. The Hispanic woman who rang me up stated that I needed to specify that I want the original hem, which is what I did! She also states the seamstress was not there. I asked if the seamstress still had the hem for the issue to be corrected. The woman looked inside the trash can and said no. The trash had been taken out the day before. Are these jeans wearable, yes. However, the visual interest is lacking. I would not have bought the jeans as they are now off the rack. Also, these jeans are brand new. Tags are still attached. I'm so angry.. The services from this establishment are not cheap, and I'm angry I've spent a lot of money to have clothing I do not like and now will not/can not wear. The top I've already gotten rid of and below are the hem of the jeans. One pic is the pic from the website, the other are from what I picked up after being altered. As much as I wanted to support my convenient and local business, I will not be using them again.

I go here very often to get my clothes dry cleaned. Every time I get them back perfectly pressed…read more Owner and employees always very friendly. I have had clothing hemmed and repaired here as well and was throughly pleased with the work. Highly recommend this cleaners.

First time here and I had a great experience…read more Solid process, fair pricing, and I found out they do laundry pick up and delivery! I can see why IRS has been an award winning local laundry spot for so long.

IRS Cleaners was one of the best places in Brentwood for clothing repair. However, it is no longer…read moreowned by the same people, and the quality has decreased. That's the short version. So, if you'd like the story, here it goes: On April 8th, I dropped off a pair of work pants for drycleaning, and a "tear in the knee" repair. The pants were supposed to be ready on April 15. I attempted to pick them up on April 16 or 17 and was told they were not ready. Their regular repair person was out, and they shipped the pants to Tracy. I thought that was odd because typically the work was done at IRS. They told me to come back in another week. I returned April 22, found an incorrect glue repair was done on the pocket, and there was still a hole in the knee. The pants had not been drycleaned and they were just sitting on the repair person's counter. The employee refunded the $10 repair, but the problem was not fixed after two weeks, and now I still needed to get the hole repaired. She told me the repair person would be back later that day and would fix the hole. I left the pants and a couple hours later the hole was repaired. But, I had a glue problem. So, the experience was frustrating, and I asked to speak to the owner about it. The employee stated I had to call the Tracy Park Avenue Cleaners and ask for Mike, the owner. I called and was transferred to the manager, Manani. Manani told me I was not allowed to speak to the owner and that she handled all business-related issues. I told Manani IRS had done the wrong repair, left white glue all over the pocket (and drops on the pant legs), didn't dry clean the pants, and didn't even repair the ripped knee until I pointed out the mistake. She told me to send in the pants through Park Avenue Cleaners in Brentwood (another one of their stores) to the Tracy store. So, at this point, I've been to IRS three times, and now I'm heading to Park Avenue Cleaners. My next available errand day was April 29; I dropped them off with a pickup of May 2. So, here's the end of the story, and why I'm writing a review for Brentwood residents. Manani calls me up and tells me there's nothing she can do about leaving glue all over the pants. She then tells me I'm lucky because they did the repair free of charge. And then she says, "You can decide how you want to move forward", as if we're entering some sort of legal battle. I felt like I was dealing with a faceless corporation, and that's what this place has become.

quick turn around, fair pricing, good job on Silk and my wife said their pricing on comforters was…read morealso fair

Very happy with their service. They go above and beyond, and my clothes are always ready when they…read morepromise them. I've had several times where I needed them to rush a shirt or two, and that's never been a problem.

I Have Been To Several Alterations All Over The City Of San Francisco... I Came Here Only Once Just…read moreTo Have My 2017 NBA FINALS CHAMPIONS PATCH Stitched On & Resized My Navy Blue Champion Sweatpant... So That I Will Be Ready To Participate In My Very 1st Goldenstate 5k Race!!!! This Perfect Dry & Alterations Place Is A Good Place To Go To & The Young Lady Who Stitched Up My 2017 NBA FINALS CHAMPIONS PATCH & Resized My Navy Blue Champion Sweatpant, & Did A Gʻõôḍ Jô!!!!

So far I've been able to have a few dresses altered here without any problems. I would recommend to…read moreanyone in the area.

My daughter told me about this dry cleaner. I took a man suit and was happy with the outcome. I…read moream taking a cruise soon and had 2 dresses hemmed. The hem looked great, cleaned and very happy. Items were ready when they said. The girl at the counter was very pleasant.

DO NOT DO NOT DO NOT bring your clothes here! My clothes were stolen and the owner refused to file…read morea claim with his insurance company. This place gets broken into at least 1-2 times a month. The owner was not understanding or didn't show any compassion, very rude. He informed us that he will be going bankrupt so he will not have to pay anyone back, meanwhile he's still accepting customers clothing. Again, DO NOT USE THEM!!!! and