Constantly losing our mail / bills sent out that are never received for payment…read more At this point they don't even get 1 star and there isn't a negative or thumbs down rating. So much for DEI and they're a monopoly that we're suppose to trust. NOT!!!! Sorry - I actually am forced to give one undeserved star for this to be submitted.

Employees are great, but staffing around lunch time can cause a headache. Had to wait 45 minutes…read morepast my scheduled passport appointment time because there was only a one employee to handle both the mail desk and passport services. I would recommend scheduling your appointment before 11:30am or after 1:30pm to avoid a similar situation.

I recently had a number of oversized envelopes and a couple of packages that needed to be shipped…read more The postal worker assisting me was very helpful. I wasn't sure how many stamps I'd need for the oversized envelopes but she helped me figure it out, purchase stamps, and also got my packages shipped out. I was given a week timeline for standard shipping but much to my surprise, the packages were all delivered within 1-2 days. I got an email receipt each time one was delivered which gave me peace of mind, too. Each package only cost about $8 to ship which I thought was excellent. I recently shipped another, similarly sized package via UPS and it cost $20! I would definitely recommend this location if you want efficient shipping at a good price. I was very pleased with the customer service and patience the staff provided to me.

This is the worst location by far. Imagine relying on a location to help you get your passport and…read morefor some odd reason the person who is over this can't show up to their shift. You guys are ruining travel plans for my family and it's ridiculous. So now we have to drive all the way to Washington, D.C. to complete this task. If the person doing the job can't show up HIRE SOMEONE ELSE? Don't let it fall on the customer to figure out a solution.

I got here at 8:55am and they were supposed to open at 9am. Someone didn't come until 9:40 and…read moredidn't open until 10am.

Went to the post office here on Calvert Street on 1/9/23 at 12:30pm. Got inside and the sheriff…read moredeputies say "oh they are closed today because nobody showed up". Wow. Just wow. Should've listened to a few of the reviews and not wasted my time walking here thinking I'd get some business taken care of!

I requested to have my mail held for 8 days by completing the proper request. When I handed in the…read moreform the employee asked "what are you going on vacation?" That question was not on the form therefore it was not her business to ask. Nonetheless my mail was not held. Incompetent.

I've visited this Branch several times and the staff are always polite and very professional. It's…read morean older post office but it serves it's purpose stamps, sending mail, and receiving large packages they always in sure that your mail is safe and secure. I recommend this location however always check with the hours they're open Monday through Friday 10 to 1 and then re-open 2pm to 4 pm even though it says on the website that they're open till five they close at 4 PM.

They have to do better with their hours…read more They are not properly staffed and it's evident because there are days when they are supposed to be open and aren't As one of the few post offices in the area they should try to improve their customer service from a hours perspective Now when they are open the one person working is helpful

I take back my positive review. Honestly, honestly, every time I go to this post office it's like…read morefighting for my life. I came here the other day to mail my mom a package who lives in Korea. First of all the woman told me I needed to label my box when in fact, I didn't need to because I had a customs form. She also assumed Korea meant NORTH KOREA -- in what world can you mail something to a closed communist country? So I got out of the line and then had to start over with a new attendant who yelled at me because I asked her if she knew which of the options had tracking. She said she didn't know, which appalled me. Anyway the two women who work there are so rude, they act like they hate their lives. Nailing something globally - 2 pounds for express cost $88. I'm going to a private mailer next time. You try to support govt workers and this is what you get. This is also the only post office that takes an hour lunch break and is closed from 2-3. Sadly, it's a very, very close post office to me and doing QR code returns is easy but mailing something outside America. Forget the blaten racism and disrespect to anything not black or white

Good: They do empty the drive-through mailbox every day at closing time + 5-10 minutes. Staff will…read moreusually take all the time you need to get your mailing done. The community is slowly beautifying the PO with flowering plants out front & regular replacement of the street signs out front that regularly get run over by careless (impaired?) drivers.‼ Bad: rarely have 2 staffers at the desk (Thanks for nothing, Louis DeJoy!); and like I said, they do take time with each customer - which is frustrating ehen people come in with their packages in a jumble! They rarely have postage stamps - actually pretty unbelievable! (attn, manager - this is your USPS revenue stream!!) PO will only hold mail with properly filled out form for 30 days tops... why?!? Ridiculous, frankly - set up a long-term hold system, friends!!!!!‼ IN A HURRY, I go to the Wockenfuss mini-PO on Harford Road / open longer hours and you can buy chocolate while there!!!!!!!!!!!!!

Mail hold requests. I have made two requests to have my mail held while on vacation. Both times I…read morereturned with my mailbox overloaded with mail. I placed the request online and received a confirmation from the post office and still received Mail. I spoke with the manager and did not get the issue resolved. I would not recommend this post office.

Tried to phone 10 plus times, does not answer phone! Package came through this place . . …read more processed at this place . . . and stayed in this place!

I know it's USPS so I can't expect much but this place is just the worst. They're never open when…read morethey say they are. Credit cards aren't accepted half the time. Everyone is rude. Go to ups down the road

I don't know why everyone hates on the post office so much, but I have never had a bad experience…read moreat the Highland town post office. It's my regular branch and I frequent it often. Monique it's always incredibly friendly, patient and helpful when answering my many questions.

This location would benefit greatly from a self-serve kiosk/machine. Every time I've visited…read morethere's been only one employee working and a queue of folks waiting to be helped. In addition, they close every weekday from 1:00pm to 2:30pm. Both of these reasons justify the addition of a machine, even something that can simply dispense stamps for purchase. Otherwise, it's the only post office location convenient to my home by foot so I'll continue to patronize it.

Okay, it's the post office, and it's nobody's fault that works there that this place has issues. We…read moreknow the government is trying to run the entire organization into the ground. That being said, I went in there to do nothing more than drop off a package that already had postage. No bin anywhere to do something like that, so I had to wait for eight people. Man, some of these people, this may have been the first time that they ever went to a post office in their entire lives. Actually, stood behind a guy that was asking to track a package, and he had no tracking number. He had no receipt. He was just like, "Well, man, I sent it through here. Do you think you could track it?" Like, wow. That being said, the clearly overworked guy behind the counter was nice. He was going as quickly as he could, trying to read people's minds. I don't envy his job, but at least somebody's doing it so that our mail is moving around.

OMG! It's so hot in here I may have to leave! There's a line of 7 people and only 1 working the…read morecounter. 2 are behind the scenes. I understand manning shortfalls, but they could at least help the line right quick. One of the employees even said, It's a bit warm in here! " HELP!

The staff here is so down to earth and always a great vibe when needing to ship out my items. I…read moreunderstand the head cashier is about to retire and I hope we are blessed to get another great person to operate our postal service office.

This post office is HORRIBLE!!! Early this morning I received a notification that my package would…read morebe delivered today. I get a Ring notification, noticed that the carrier was at my mailbox, go to retrieve my items only to realized that it was there. I got back to the tracking number and the package has been updated to "Delivery Attempt, Held at Post Office, At Customer Request".....HOW!!!!! I, nor anyone in my home for that matter, requested my package be held. I am assuming that the carrier simply didn't want to do her job and took my package back to the office. God forbid my package get lost or misplaced, then what?? Ridiculous just simply isn't the word!!!