We worked with both Jim Sr. and Jim Jr. on a title transfer for a vehicle that was purchased out of…read morestate. That transaction turned out to be much more complicated than expected because the seller provided inaccurate and incomplete paperwork. Both Sr. and Jr. were patient and professional. Because of their experience, they were able to unravel the issue and resolve it. Lohr's probably invested 3-4 hours on our title transaction and charged us a very fair and honest price for all their work and their expertise. More recently, we were closing on a property sale and needed to have some documents notarized. We actually took the documents to another Notary first. After watching my wife and I spend about an hour reviewing 240 pages of documents to make sure everything was in order, the Notary finally mentioned their price, which was $15 per notarization. In the end, this transaction would have cost us almost $200 for their services. I remembered Lohr's and called them on my cell phone. Jim Jr. picked up. He let me know they had closed for the day, but even so, he asked about our situation. I explained we had a very short window to have the documents notarized and then delivered overnight. He probably recognized the stress in my voice. Without hesitation, he offered to drive back to their office and open just for my wife and I to get our documents notarized. When we walked in, I noticed the engraved sign on the counter, detailing all their fees for various services. As Jim Jr. worked through the documents carefully, he pointed out several missing initials, which we then corrected. He explained the entire process and his fees, even though they were clearly posted. He was thorough, courteous and respectful of our time constraints. When it came time to figure the bill, Jim Jr. charged us a flat fee for all of the work, rather than a per document fee. He explained that the 'per document' fee makes sense when a customer has only a few documents to be notarized. However, he recognized that because our two documents included 6 notarizations each, that it would be fairer to charge a flat fee rather than per document. He wouldn't have had to do that. Honestly, at that point my wife and I were so grateful that he was willing notarize the documents on our very tight timetable, that we would have gladly paid the higher fee. In the end, we paid less than half of what we would have been charged at the other place, even though the personal service we received was 10x greater. In this day and age, customer service is almost non-existent. It is rare to find a business of any size that is truly willing to put the customer experience ahead of everything else. Lohr's certainly did that and more. They take a personal interest in their customers and that made all the difference to us. We are customers for life and greatly appreciate the honesty and integrity of both Jim Sr. and Jim Jr.

I had vehicle trouble on a Saturday when most other shops were closed and very few were doing any…read morework on vehicles. Since I was in town only for the day, I needed help and Lohr's stood up and took care of it for me even though it was outside their normal practices. The operation was well run, friendly and very helpful. I would highly recommend this garage to anyone that needs work on their vehicle. Its always nice to see a local small business that values people.

He showed up at the time we agreed, scheduled him from 3 hours away coming from delaware to…read morepurchase a car on a SUNDAY true life saver and very useful would recommend and use again!

I went to Grove for the first time in November 2023 after trying two other places. I was so happy…read morewith my experience there that have become my non-profit's new printers! I was impressed by the quality of the printing, the pricing, the extra services offered, and the knowledge and helpfulness of the people who run it.

The Cutting Edge crew took down a 75' Pin Oak that was inconveniently situated in a perfect…read moretriangle between our house and the power lines supplying our house and our neighbor's. (A major limb had come down after a recent storm, and it rendered the tree unsalvageable.) The guys were courteous, professional, and did an amazing job dissecting the tree and working with the crane operator to lift the tree by sections over the power lines. They then laid them down in our driveway, where they carved them up and carted them away. They left the site spotless. I hope we don't need them again for a while, but they'll be the only ones we call in the future.

Very professional, did a great job! They cleaned up after, did exactly what we wanted them to do…read more Will definitely use them again

Good customer service for me. I ordered by phone for a gift for family in Dec... They were…read morepersonable and understood where to deliver the heating oil. I was so surprised to know it was delivered so quickly. I appreciate the effort of the delivery so quickly and my whole experience with this company was positive and smooth.

customer service is not the greatest. you're told one thing and they do another. When you try to…read moreget to the bottom of things youre told that was never said.

Great to have a Social Security Office here in town…read more Recommend making an appointment online, but on an early morning was able to be taken (without an appointment) within 10 minutes. Staff were friendly with other customers as well as myself. My time here was made easy and my service was taken care of! Highly appreciate efficient service.

Outstanding assistance provided by the staff in the State College office. Both times I called, the…read morephone only rang twice before a real person answered and not only quickly resolved my Part B Medicare concern but provided guidance on next steps. Thanks State College SSA!

I walked in to the kitchen to find my mom crying this morning. We are finally in a new place and…read morejust starting to realize what we've lost. Oh, not in the fire. That only took a couple of curtains and a set of headphones that were trampled by the firefighters. No the following is a list of what was lost or broken by Service Master by Holobinko. Adjustable bed has a broken leg and the power cord and remote are missing. Clips that hold queen-size bed frame One Leg off my cutting board New computer was stored in box facedown. Now has a resolution issue and cannot be updated. Professional computer repair person says graphic card bad due to improper storage. He is also missing an HDMI cable and power cord for it. My new broom and dust pan are missing. Roku remote from the TV in my bedroom is missing. Crushed litterbox PS3 is broken The baking sheet and cookie press we inherited from my grandmother are gone. so are her trivets and potholders PS3 broken Plunger Tupperware/plastic storage All the curtains and rods from upstairs are missing. After my Mom said she wouldn't sign off that we'd received everything back she was told that not signing would have them billing her for thousands of dollars. So to try and put this experience behind us, she took the $500 they offered. The deal was she'd sign and they'd FedEx the check. We are still waiting. If they ever actually fulfill their side of this agreement, I will update. At this point it's been over a week. My advice to you is that during what will be a very stressful time, you make a point to be there when Service Master by Holobinko packs your stuff, numbering every box before they remove it. Then you'll have an idea what you are missing when without having to go through every box. And if anything you own matters to you, store it yourself. Last thing you want to do is find your mom crying in the kitchen over missing heirlooms.

Sadly, we had a water filter canister crack that quickly caused major water damage. After…read moreServiceMaster received the credentials that we indeed had insurance, they worked until 9:00 pm trying to dry out the mess. They came back for several days to tweak the process and monitor the drying. They are expensive - but a wonderful crew! i am totally impressed and would highly recommend them.

This one is pretty easy to review. It's a bus and you take trips, the drivers are always nice and…read moredrive well. What else are you really expecting to get out of a bus ride for 2+ hours anyway?