excellent service no matter how busy they can be they still acknowledge you and welcome you back…read moreevery single time! its like visiting a good friend thank you everyone

These people are fantastic. Their prices are better, they are personable, and have been effectively…read moresatisfying my professional needs for printing, notarization, and fax for several months now. Thought it was about time to leave a review.

Sylvia is always friendly and offers a great service, particularly handling all my wine…read moredeliveries...a Godsend! And who would've imagined that I would find her preparing bouquets of beautiful flowers for Mother's Day?! Grabbed a dozen long, stem roses and made my wife very happy!

Needed to ship a package and boy did not Silvia and Ryan make it a pleasure. They went above and…read morebeyond to make sure the item went out before the day ended. I'd recommend them to anyone.

So this spot--Mail Room & More inside La Reina Plaza in Sherman Oaks--has been around forever…read more(about 30 years!). The building used to be an old neighborhood cinema, but now it's home to this mailbox center that's finally having its glow-up moment. And let me tell you: the new team is a massive upgrade. The two guys running it now? Friendly, accommodating, and actually happy to help. A total 180 from the previous workers, who... well, let's just say customer service was not their strong suit. I honestly avoided this place before, but now it feels completely different--in a good way. I drop off all my FedEx and UPS packages here, and I pick up my boxes from Amazon, UPS, and FedEx at this location too. Super convenient, no stress. I also got my passport photos taken here, and they did an excellent job with those as well. They offer PO boxes, mailboxes, notary services, passport photos, fingerprinting, and just an overall smooth experience. If you need mailing or document services in Sherman Oaks, this is officially a yes from me.

Worst mail place, the owner is a scum. The Guys before these new guys were way better i dont know…read morewhy they got replaced. Service is horrible. They over charge for everything, including Paper like who does that? This place needs to be shutdown

This UPS store is conveniently located along Pico Blvd (West LA) area. Saved me a lot of time from…read moredriving from home to the post office. It's a one stop shop. I was able to have my personal documents scanned, printed & mailed to the Singapore MFA all together in the store. Harmony (staff) was very helpful, fast & efficient. She assisted me with my prepaid shipping label & had all my documents mailed out on the same day without me having to stop by to the post office. She has exceeded my expectation, excellent customer service skills! Thanks a ton Harmony! Gail

This store has it together. They are always. super helpful and friendly, especially "Harmony" - she…read moreis simply the best! I just appreciate having them close by for all my returns, packaging, notary needs etc.

I had an urgent need to get a few pages printed out for ID purposes having just moved into the…read moreneighborhood and not having printers and like organized yet. Service was friendly, fast and efficient. Yes parking is a challenge but I was lucky - someone had just left apparently and so I benefited from the remaining 29 minutes (and left over 15 for the next lucky visitor who pulled in as I was leaving!!

I was a customer with this UPS store for nearly 2 years! I closed my mailbox January 2026. Most…read morebusinesses stop providing a service when you close your account, but the dedication at this store is simply unmatched! My insurance told me I'm still getting letters. I've tried to tell the owner many times he doesn't have to do this for me, but his stoic commitment is truly impressive. I had prepaid him only until April, but now I'm deeply touched that he decided to continue accepting my mail for free indefinitely!

This is the best mail service location I've ever used! I love that they actually have USPS here as…read morewell as FedEx. The owner is so helpful, and always has a smile and kind word for every person who walks through the door. It makes dropping off usps packages super easy instead of dealing with the slow post office on Fairfax, too! I've been coming here for years and won't ever stop.

Great staff and friendly service. They email when I have a package. Easy to park and run in…read more Reasonable rates. Very happy with the service.

Every time I have been here staff is extremely helpful and friendly. Recommend for all shipping…read moreneeds!!

Great Easy contact for information and mail forwarding…read more Moe is super cool Have used several years a godsend fot international shipping

430 pm, Tuesday, May 26, 2026…read more I walked to this Staples in the Museum Row area just east of the La Brea Tar Pits. A very convenient place to return Amazon orders. Staples would have received a higher rating is not for the guy in the receiving area for Amazon returns. He definitely needs to be re-trained in customer service to acknowledge and let the waiting customer know that he's currently helping someone. There was no greeting, no acknowledgement, I was observing him the entire time. And by the time he was done, another employee from the regular customer service desk came over to help me.

I showed up 30 minutes before closing to make a few copies and grab a suitcase on my way out…read more Plenty of time, right? Apparently not. When I went to check out, the cashier told me they had already closed the till and I couldn't buy anything. Thirty minutes before closing. WTF? If the store is open, the store is open. Don't advertise a closing time if you're shutting down registers early. And where the f am I supposed to buy a suitcase at 9pm on a weekday? Total waste of a trip.