Sylvia is always friendly and offers a great service, particularly handling all my wine deliveries...a Godsend! And who would've imagined that I would find her preparing bouquets of beautiful flowers for Mother's Day?! Grabbed a dozen long, stem roses and made my wife very happy! read more

Needed to ship a package and boy did not Silvia and Ryan make it a pleasure. They went above and beyond to make sure the item went out before the day ended. I'd recommend them to anyone. read more

As both a serial business owner and a person that takes privacy very seriously, the past year of trusting this team with my mail and businesses has been nothing short of breeze. Pure gold -- a relationship based approach, very honest, very kind and loving. I absolutely love coming here. I look forward to it when I do and would trust Silvia and her team with anything. We will gladly continue doing business here and wish the unhappy people who have nothing better to do with their day, to find another business to defame. Ps; the value is beyond compare and is respectfully competitive read more

Very helpful and convenient. They helped ship my Mother's Day package and made it so easy to ensure it would arrive on time

I love this place. I always enjoy my interactions there and appreciate the extra effort I get every time.

Dishonest establishment! Polish woman charge me 3 times more than the actual cost (verified by the carrier late after the fact), never issued the receipt with pricing, value, weight and dimensions. Quoted me a price of $112, then when I offered cash, she said, "sorry but misquoted you, it's $100 more". I asked why, she said that the carrier had increased their prices. After I paid and later verified the prices with the carrier, turned out she tripled the price, simply a theft! I'm currently seeking legal help. DO NOT GO THERE! read more

Never ever come here! Quick close place to drop off packages, they also have PO Boxes. Would I trust them with mail? Never. Why? Don't expect any customer service from this place. Who knows if the people that work that actually do their job or steal information from customers mails from the vibe I got from them. It just doesn't seem like a secure place at all. Went to drop off a package for FedEx but didn't want to go all the ah to the actual FedEx store. Lady at the counter busy polishing rocks didn't even say Hi or speak. She was super rude. I dropped the box on the counter stared at her and still nothing. I asked her if she's going to scan it or if I'm going to get a receipt for dropping it off like you would at FedEx or UPS. She just said "I'm not sure", just leave it here. Would I recommend this place? Never read more

I came to drop off a package, it needed to be taped up. They said I had to pay $2 if I wanted taped. It's ridiculous. They're customer service too!! Everyone around the area walks in and says "Good morning", "good afternoon". They give you this look like you're a nuisance. read more

WOW WOW WOW !!!! What a golden gem this place is !!! I walked into this place last year, & now I never go anywhere else!! The customer service is top notch! All of the people who walk in is like family to the owner. And they have become like my family! Your precious packages are stored & safe in a very clean & beautiful facility & your greeted by gorgeous fresh flowers & happy faces. My packages are never lost or late. Come here for ALL your business. Sylvia & Ryan will take good care of you!!!! read more

Sylvia is the BEST!!! Everything goes through smoothly. Service is the best and honestly, WE are so lucky to have her!!! Also they have better prices and can get items shipped for cheaper than the usual places. 10/10 would recommend if you want to save money, great service, and reliable shipping! read more

A few months ago I checked around for mailbox rates and this place had the best I could find. I also just shipped some things to my sister in Germany and everything arrived quickly and for a better price than I was told by UPS. I highly recommend them if you need a mailbox or need to ship anything. I enjoy coming in to get my mail and chatting with the friendly people. Ryan is especially always helpful. I'm definitely coming back for all my shipping needs! read more

Unsolicited Review ...I Love Love Love Them ..Have been for 12 years plus both personal and Business. My home is a block away but mail gets stolen constantly so having important packages and letters sent here has been huge for me as I also work from home. Sylvia and Ryan both the sweetest people. I cant say enough. Thank You both always for everything. Jonathan read more

Very friendly and professional, always willing to help and easy to get in and out of.

Love working with the owner here. She's kind and totally understanding. When I've had huge packages taking up her whole entry she is so cool about it. Of course, I felt terrible and raced there to get them but she just laughed. She could've easily gotten annoyed. I'm very happy to have my mail box here. Highly recommend. read more

The best mail service center, with top customer service. Sylvia has never failed to exceed my expectations and is truly reliable for all mail services. I recommend this place with my whole heart and soul! read more

Highly recommend this mail service center. If there were 10 stars I would select that! the customer service is timely and competent. The staff at the location are efficient in managing everything that comes their way. read more

The Fedex website says this location opens at 9 am. I got here at 9:45 and glad I waited a bit because the hours on the door are different, stating 10 am as their opening time. I waited a little more than 10 minutes after 10. No sign of anyone opening the store, inside or even in the parking lot. I read reviews later that mentioned the same thing happened where people waited and the employee didn't show up until almost an hour after the opening time, or there are signs on the door sometimes. I can't speak for these situations, but I can say after what happened with me, and reading these reviews, it appears the store may open and close when they feel like it, not abiding by the actual hours. I hope this review saves someone else from encountering what I did. I needed to ship an item today for work and had limited time. I now have to wait and could not ship the item. It also started raining as I waited, so I was walking in the rain with a pelican case back home after this. I would like to see the management do better with these hours. It can really put someone in a bind to misrepresent the hours you are open when you are a mail box and shipping center. read more

THE best mail service in all of Los Angeles! You can kill 10 birds with one stop! Conveniently located in the heart of WEHO with parking and Sylwia is not only friendly, but funny as well. Her mail boxes are super reasonably priced as well! Love this place! read more

I had my Mailbox here for almost 20 years. I picked this one over the other mailboxes in the area because it had free parking and very friendly people. Free parking is very important in WH. Easy access to the box after hours with a key. Very recommended. read more

Mail Service Center - Mail Service Center - Shipping Centers Near Me - Los Angeles, California

Sylvia helped me so much packing and shipping my move from Los Angeles to nyc. best customer service and employees. If you need anything shipped go here! read more

I started here for personal deliveries and then later decided to use it for business, as well. The Internet is a very revealing place, and having an alternate address that is not one's own home can help to protect one's privacy and security. I've been very satisfied with the service provided by this Center. The service at this location is very friendly and attentive. If a large package comes in, they will usually call to let you know. There is continuity, as well, with the same staff members continuing there for years at a time (I know all of their names, and they know mine), rather than a constant turnover of transient workers, and that increases confidence and trust. You can call them at any time also to see if anything needs to be picked up. One minor problem is that they are slightly under-staffed. Often there is only one person tending the store, and so if something comes up they may have to lock up briefly to attend to it. Their rates, however, are lower than competing businesses, which I imagine would not be possible if additional people were employed there. read more

I have now used Mail Service Center for my business. The service is always spectacular and the forwarding shipping is fast. When I call a location and talk to an agent there, they are always polite, responsive, flexible and know the details. I highly recommend for travelers, businesses and personal use. read more

Shipped 3 boxes on same day to east coast (Maryland) Paid for 2-day shipping with Fedex. Two boxes arrived 10 days late and the 3rd boxes took a full half a MONTH to arrive. I don't understand how that's possible. And I don't understand how they can take my money for 2-day shipping in good faith and not even get close to the arrival date promised. Seems like a good racket. When I called to complain she just laughed about it and basically said "oh well"...my friends all went directly to Fed-Ex and their packages all arrived on the designated dates. Too bad because this store is right in the neighborhood BUT Never again with this store. We will use FedEx directly. read more

I had a mailbox at a UPS store for over 15 years, and was thinking about switching to a regular P.O. Box at the USPS since the prices at UPS was going through the roof. Luckily, I found Mail Service Center. Not only the rates are extremely reasonable, on top of that Sylvia takes such good care of me and my shipping needs. I will not switch to another mailbox location as long as Mail Service Center is in business and Sylvia running it. Thank you Sylvia! read more

Love this place! I have had a P.O. Box here for almost 3 years at this location now. The staff is very kind and knowledgeable, and I never have to worry about package theft etc. It is also a great place to send this out USPS, UPS and or FedEx! Gio is great! read more

Hi I have this mail box for over 10 years Great customer service. They call me as soon they receive a package or important mail. They help me with my shipping to overseas They are like friends.they do the extra job for you. Keep up the great job. Also they helped me to deposit my work checks into my bank account while I was overseas in a business trip. read more

I hate coming here to drop off the mail. They're never open. It's never open on time or they close early then what they have listed. They really should update their hours. Super frustrating. read more

If you're looking for a private mail service located in West Hollywood, this place is inexpensive and has an awesome staff. Mailboxes start at about 20 bucks per month, with a weekly forwarding service at $5.00 plus postage. VIPs, small businesses, and gangsters can use this mail service to have mail sent to them, then forward it anywhere else for a nominal fee. Not too shabby! read more

Been using these guys for about two months now (while I've been traveling). They've deposited my checks on time and have been very responsive to emails. So far so good... I might be sticking with these guys for quite a while. read more

Spent my break walking here to show up to a sign in the door saying they'd be back later. Ridiculous, why have store hours and not be open.

The hours online are wrong..went at 9:50 a.m as stated open at 9a.m. Hours on door say 10 a.m the woman finally gets there at 10:45 and is not cordial read more

Mail Service Center - Shipping Centers Near Me - Los Angeles, California

Great and convenient ... I've had an address at the Mail Service Center for 7 years and this is the best thing ever, and as I've been moving a lot it is amazing that I don't have to change my address every time I move... And Sylvia and Gio are very cool and always helpful ... love the spot !!!! read more

I have been using Mail Service Center for years. I had spent a lot of time looking at other places and am so glad I found this one. If you need a mail service don't look any further. This is the place. The service is efficient and Nella and Gio have always done right by me. Also they don't gouge you cost-wise like SO many other places do. I am out of town often and having my mail sent to me is extremely important to me. They have always been great about getting my mail to me wherever I am. Believe me, this place is terrific. I'd really be up a creek without them. read more

I was the very first customer this Servicenter ever had back in the 80s while it has changed owners several times the quality of the service has always been great this is the very best way possible to make sure your mail is safe when you're not in town I travel consistently and can rest easily knowing my mail is being taken care of. read more

When leaving the country for several months "trust" is so important. These guys care and respond to every need. I looked carefully at several services and discovered the difficulty in meeting my needs. Gio was courteous, honest and extremely reliable in doing everything I asked(not always easy!) to be my" office" and helper for all mail and financial deposits. Its very difficult even finding a forwarding service without an out of state phony address! I rarely take the time to rate on Yelp but thought their professionalism deserved my opinion. read more

Really awful experience with this place. Trying to send express mail, the woman there treated me like I was some kind of leper and that putting a FedEx label on my envelope was a major inconvenience to her. Given the low-rent vibe on the place, I can't understand why anyone would choose to use their other services. read more

Don't count on anyone actually being there. showed up at 10:15am (they open at 9am) and no one was to be found. Talked to the fed ex guy who delivers there and he said the woman who runs it "comes whenever she feels like it. 9... 10....11:30.... ". The woman finally showed up at 11am and was confused why I was not happy with her being so late... very very professional. read more

I have been a boxholder here for over 20 years. I can't imagine having my mail delivered by the post office. Things are signed for, or held for me. When I am away, mail is sent to me. The staff is personable, the prices reasonable. It's like having an office. Highly recommend for people who can't stand going to a post office for mail or packages and who like the comfort of not forwarding mail when you are away for a bit of time. read more

I just had a really horrible experience with these guys. It sounds like it may not be the norm based on the other two reviews, but I was honestly really surprised to read that they had gotten good reviews. I opened a box online and wanted to use the forwarding services. I filled out the form, entered my credit card details and was told that I would hear back within 24 hours. But I never did. I followed up 2 days later and was told by someone who was working that she would call the owner and have him set it up right away. Another few days...and I still didn't hear anything. A week later, I sent an email and never got a response. Finally nearly two weeks after it all started and being really frustrated that I left my credit card details with someone and there was no one getting back to me with any information, I called and left a voicemail message and I sent one last email, begging someone to call or email me back. I still didn't hear anything. So the next day, I called and this time got someone on the phone who said that the owner was on vacation and it wasn't her responsibility to open any boxes or to reply to any emails. ??? She said she would call the owner and tell him to sort it out right away. But because I heard that before, I just wasn't feeling confident about working with them, so I asked her to cancel everything. Now I'm back at square one and feeling really frustrated that no one ever bothered to set me up as a new customer and even worse, that no one seemed to care. read more