This is NOT intended for the FedEx at Bunker Hill Industrial Park, just FedEx delivery!…read morePlease learn to use your senses, and don't leave packages OUTSIDE APARTMENT BUILDINGS!!!! Temptation runs high for people who are going by, and the buildings will not be held accountable. This silliness has cost me so much, that I am getting a box at the post office, and I will have to travel back and forth to retrieve my packages !!! Smarten up! Yes, I am totally "Fed" up!

This review is not for this establishment but FedEx in general. Would leave 0 stars if it were…read morepossible. They are a horrible delivery company. Last couple of deliveries have gone to the wrong address, none of which are remotely close to where I live. When I try to contact them, it is virtually impossible to get a person. When you do reach a person, they are less than helpful. They have there script that they read. "We apologize but there is nothing we can do. The delivery address doesn't match what we have on record." Will never order any product from a company that uses FedEx.

Incredible service. I need to ship some valuable items internationally and they made it a breezeread more

This a 2 person team who truly care about your shipment…read more When I needed to get a fragile art work to the west coast they could not have been more helpful with their concerns and their expertise packing. It arrived safely for my son's 50th birthday. If there were 10 stars I would give them to Global Pack Ship. Elaine N.

It's rare to have a great experience at the post office, but I was just mailing a fragile tea set…read moreto a friend in another state and none of the boxes they had would fit well, but Michael suggested cutting down one box and reforming it to fit the tea set. It worked like a charm! He was super friendly and helpful, and ended up saving me loads of money on the shipping. Five stars!

Five stars for a Post Office?…read more Yes. Do they mess things up? Sure. Are they highly efficient for what they do? Absolutely. Most of my experiences in Post Offices involve huge lines and dawdling employees. The folks here seem to actually want to get through the line quickly. Whenever I come to ship something out they're helpful, friendly, and if treated with respect give it back in return. (Though I'd imagine they wouldn't hesitate to put the smack down if you step up. This is East Cambridge after all) The hours are a bit wonky but they open early enough (7:30) that I have plenty of time to stop in before work to pick up packages/stamps/whatever. In this neighborhood I think USPS is the best shipping option. Apparently in a past life East Cambridge was a bit shady so UPS/FEDEX refuse to leave packages at the door. This means a trip out to Somerville ($45 cab ride) or several days in rerouting (UPS sends it through Rhode Island, natch) to get your package. But the Post Office will hold it for you in the convenient office. Works for me! Sadly it seems like the Postal Service is slowly dying. I know many people could care less but it's a part of our history and really, you get a lot for your 42 cents. Until such time they will get my business.

I work for a school and every year for at least 16 or so years we have used Acme Bookbinding Co. to…read morerebind damaged books. Students are so tough on their books!! Every year when we receive the rebound books back I am ALWAYS amazed at how wonderful they look. Also, they have even gotten better over time with technology. The books always return in pristine condition.

Superb craftsmen! Excellent quality work and very helpful staff. They have helped me with many of…read moreour very old books that needed repair work on the bindings. I highly recommend them.

Most useless human in the planet. Came at opening to print a couple pages urgently, asked the guy…read moreto help. He tells me to use the self service machine, which I then struggled w for 10 minutes, and again I asked if I could just email him the file. He said wait a few minutes for it to come then try the machine again. You're literally the only other person in the store, you see I'm in a rush and struggling. You're standing around in your phone. Instead maybe just help. Ridiculous bc I have an account and our business spends a lot of money here. Come here with extra time to spare only.

Service Requested: Printing, Returns…read more Quality: Sometimes they are understaffed (i.e. on Saturdays), but the team is accommodating and kind. For example, I needed to do a printing on Saturday (1 sheet lol) and the email I got said "pick up 5pm". I thought 1 sheet would take way faster than that, so I went at 10am during opening hours. The man working there said even though I was in the que, he got it printed right away for me. They are also fast with their returns. Great value for their service(s) provided. Also this plaza (Station Landing) is great.

A store that is now focused on Office and Tech needs, is closed today "because their wifi is down…read moreand they need to wait for another employee to come in in 3 hours(not an exaggeration, they said the employee would be in at 1, its currently 10am, opening)to fix it". So number 1 you're telling me that your stores don't properly utilize the technology they sell and number 2, that your employees have no understanding of simple tech troubleshooting, number 3 you're paying people to sit there and be useless, overall great management.

I will travel all the way to Assembly Road Staples to do my Amazon returns. More than helpful make…read moreme feel comfortable!!!

This review is dedicated to Jameelah. She went out of her way to help in a tremendous amount when…read morethe store was closing down and easily navigated us through the process of shipping boxes. Just great service.

Extremely easy and smooth experience for me to have an online return shipped back (return label…read moreprepaid by seller for me). I didn't have any proper packaging aside from old Amazon boxes and was ready to have to buy a roll of packing tape but they happily let me use their jumbo packing tape roll and I was on my way soon after.

Had a great experience shipping a sensitive package here. The workers helped me find the correct…read moreparcel type to pack my shipment and quickly got me on my way. I appreciate that they include the tracking number so you can ensure delivery. Cost seemed appropriate, but I think the website doesn't have all the options available in store (from the website, I was under the impression my shipment would be $40, and it only turned out to be $15).

Since package theft is continuing to trend upward, having a personal mail-box on The Hill has…read morebecome essential. We love this store, the staff and their services. We so appreciate you. Happy New Year!

I had the best experience at this store yesterday. I was having some issues printing a card and…read moregetting the color right, and the staff were incredibly helpful and patient! They recommended foldable cardstock (which I was not even aware of) and print test copies so I could get the color right.

super unhelpful staff. Manager Scott seems to know v little about the app / account numbers...very…read moreuninterested in helping anyone. dont bother coming here - go to UPS

I had a good experience here overall. They have sturdy moving or shipping boxes on sale. The person…read morewho helped me was kind, and cut my box down to size when I didn't use all of it, so I wouldn't be charged extra. The one thing I wish I had known before was that business accounts can't be used at stores, which are franchise locations. I had already packed my box before I realized. The person was nice about it, and checked if the account could be used a number of times. He pointed out that I had to go to a center if I wanted to use the account, and that the stores were franchises, and blocked the use of accounts. That was helpful to know for the future.

I run a small business and while I ship most of my orders through USPS, occasionally UPS offers…read morebetter rates for large packages, so I make drop offs here on a regular basis. I was really glad to learn that they sell packing peanuts, because sometimes I run out and need to grab supplies at the last minute. Well, the last time I asked for packing peanuts, the employee told me that they no longer sell them and this was a company wide policy change. Turns out that was a lie: He just didn't feel like going in the back and making up the bags for me. I couldn't find anything on the UPS website regarding this policy change, so I asked another staff member the next time I was at the store, and that person confirmed that I can absolutely still buy packing peanuts there. All I can say is that if UPS doesn't want to take my money for supplies, that is just fine. I go to U-Haul or Staples now if I need supplies in a hurry. I just drop my pre-paid packages off at this store as necessary and will not buy anything else or seek additional services. I'm still leaving 3 stars because everyone else I've encountered at this store was courteous and helpful.