INCOMPETENT…read more **update: 5/29/26, informed delivery says they delivered my package and left it in the parcel locker. Nothing in there. This is not a package I can lose and replace. It's $500-700 in value and they messed up. USPS Wilsonville, you have ONE job: distribute mail in mailboxes. How can you f this up?!

I made an appointment to get a passport and waited weeks for the time to come. I read all the…read moredirections carefully and had all my paperwork ready. They made me stand there and wait for the exact time of the appointment, even though they weren't doing anything else. The passport appointment started out OK, until they revealed something shocking that they hadn't advised me about in any of the instructions: The only payment they can take is cash or money order. This is a crazy requirement considering the high cost of a passport, and no one carries that kind of cash with them nowadays. I made a mad dash to some banks and my home and somehow managed to scrape together the cash. But when I returned to the post office, I was informed that the passport person had simply run off without saying a word to me, and now there was no one there who could help me, plus it would take weeks for me to get another appointment. This office robbed me of hours of my time and accomplished nothing. I drove 15 miles to find a Post Office with people who actually knew what they were doing, and they were able to get the whole thing sorted out even without an appointment. As a final bonus middle finger, I have no idea if I owe them money for the pictures they took, since they bailed in the middle of the process. I called them to ask, and their phone just rang and rang. No answer and no voicemail.

Yet again, I'm baffled by my postal carrier. Today I got a text alert at 1:17 that the package…read moreI've been waiting for was delivered. I went outside. It wasn't delivered. I see the mail carrier still working the other side of the street (the side he works before my side). When he gets to my house I come out to get my package. He said he has nothing. I say "well, this was marked as delivered 3 minutes ago. Where is it?" To which he just shrugged. This particular carrier can't seem to do the job well. He regularly drives up and down the street 3-4 times to get all the mail delivered. There are literally 13 houses on my dead end road.

Extremely rude. Called to ask if I could pick my package up instead of waiting for it to reach my…read morehouse since it will be at the post office tonight and won't be delivered until the end of the week. The guy very rudley explained the process of delivering packages and told me.my package would be delivered Thurday. I gave him this information at the beginning of the call when I asked my question which was never answered. He told me my package was not being delivered to the address my receipt showed and gave me no options or opportunity to correct their mistake. For a customer service focused job they are not at all customer service oriented.

Overall they have a decent staff count. They have many different service options…read more I was there on a Friday and even though the line was long they moved through pretty quick.

I was in the neighborhood, getting KT Tape at Walgreens to send to my sister, so I found this Post…read moreOffice close by. Whoa, what a beautiful building! Good parking on a Friday afternoon. I went inside, and the lobby is huge! There was only one customer ahead of me, who was chatting with the clerk. The were both in a good mood. When it was my turn, I remarked how nice this Post Office is. The clerk said not to come during the holidays, because this place will be packed.

I see all negatives here of the few reviews left by people? As for myself I must live under a…read morebrighter star as I've never had any real problems with the post office wherever I happen to be and I've mailed and received thousands of letters totaling the many places I've lived since I was about 10-11 years old? now turning 80 y/o next birthday! Right now living in a small town [Molalla Oregon 97038] I buy enough stamps at one time to last me 6 months. Over the last 50 years including my time in the military which includes my time in Vietnam my mail has always been delivered on time in a friendly manner! No complaints to really speak of? Our postal service does a excellent job considering the amount of mail in the tons that passes thru their hands each day? 5 stars*****!

This office has been nothing but great to work with for the last 6 years. We live out in the…read morecountry and have occasional issues due to our gate being locked, but they are always easy to work with to set up a hold or pickup. There are always some kind of issues involved with shipping, but these guys have always been super great to work with

Such great post office. I cant speak for the old post office, as it was closed by the time I moved…read morehere. But, I have been very happy with this location. Hardly ever a line, and if there is, it moves fast. The people that work here are very friendly and patient. Seems to be well run for a post office. Highly recommended

One of the top trending topics in West Linn the past year was the closure of our local post office…read morein the Central Village area. While to many it may seem an outmoded form of communication, boy do you miss this service when it is gone. Suddenly a quick trip while on a grocery run became more of an ordeal trekking to Oregon City. Not only the distance, but that is a very busy location in the best of times. Last month, the post office opened at this new location on the hill in the Cascade Summit shopping center. It is enormous compared to its predecessor and painted in bright orange and blue hues and everything is spacious. In the old post office, you could barely fit three customers inside (pre-COVID). One thing to get used to is the drive-up/drop-off mailbox which is in the parking lot, not connected to the building. While they offer all of the standard and expected services, it does not appear that they are passport processing center yet. While they have standard business hours in the lobby, there appears to be 24 hour access to mailboxes. Although there was a lot of drama associated with the closure of the old location and selection of this new location, I am very happy to have a post office up and running in town.

The mail carriers seldom pick up our outgoing mail only if they have to leave something. They can,…read moret even ck as they go by. My mail is important. I live in a LG community for many yrs and they seem to be getting lazier each yr. I hear this from everyone. Not right.

Just a quiet little post office situated in the city of Gladstone. Not a lot more to say about it,…read morethere's a few PO boxes, and generally not too much of a line.

The mailman in our area constantly shoves oversized packages, that should be put on our porch, in…read moreour neighborhood mailbox. We have asked the Newberg facility to have him stop and it's still happening.

I had a problem with getting my mail forwarded and I wish I had her name young woman came out and…read moretook my info in detail and find out what was happening. I appreciated the great customer service.

They couldn't spare a piece of tape for the top of my box. Made me go back home and get a tiny…read morepiece of tape so they could put a label on it. Absolute waste of time.

I would do one star if I could, walked in and asked about a missing package and the lady was…read moreabsolutely awful and definitely needs to get fired immediately her behavior was disgusting. and she wouldn't even attempt to look for my mail or answer my question.