Why does everything take so long? One person working the counter. No one answering the pickup…read morewindow. There was a chair by it so that earns the extra star. But it's middle of the day on a Monday and not lunchtime! You wonder why people hate the post office? I'd imagine they make more than $40/hr. and cannot even perform at a minimum wage speed. "Go ahead and take your 3 hour break, Violet."

I wouldn't send anything of value through the us post office. I recently had my birthday card open…read morestolen from and re taped. Point is it was a us postal service employee. Don't trust this place what so ever. They let the employees go through your mail and Rob what they want.

I was returning a SHEIN package, and everything clearly stated that the return was free. However,…read morethe cashier insisted that she did not like my bag packaging and told me that I had to buy their store's a bag. I tried to object, but she suddenly threw the packages towards me and told me go out new I told her that these were my rights and that she did not have the right to treat me this way. Eventually, I decided to pay, because my child was crying loudly next to me and I wanted to end the situation as quickly as possible. When the screen prompted me to leave a review, she turned the screen away from me and pressed the green smiley face herself. I asked her to turn the screen back because I wanted to leave the review on my own. From that moment on, she completely ignored me and kept gesturing with her hand for me to leave. It was a woman with white hair. She was unable to speak and communicated by typing what she wanted to say on a tablet.

Ridiculous place. I was trying to return a package and she tried to make me purchase a tape to…read moreclose the package up when the package was already closed with a zipper type of thing. And she still tried to make me purchase a tape to tape it over. Like are you guys serious? This is horrible. You trying to make me purchase the whole tape for just a 2,3 inch of a piece of tape.

They lost two of my packages. One of them simply vanished, as the employees explain to me. The…read moreother one, with proof of delivery to this address and a photo, is somewhere on the post office desk. But... they can't find it either. Is this normal for this organization?

Horrible customer service. Both clerks I interacted with were rude and the male was the most…read morecondescending person I have ever dealt with. I just canceled my PO Box and found another post office (with actual parking) nearby. Not to mention, the website says the PO boxes are accessible 24/7 but after I went online and reserved one, I found out the hours are limited to the retail hours because homeless people like to camp in there and recently busted out a window.

Completely sullen and humorless woman at service counter..she couldn't have been more disinterested…read morein dealing with a fellow human.

The worst post office I know of. I try to go to any other. Even now, - yesterday one of their…read morepostal carriers logged a package as us not being home. I was home and their attempt to deliver it can be summed up in them walking onto my porch, tapping the wall with my package (not the doorbell), and then turning and leaving within 3 seconds. I called for assistance or to file a complaint and they gave me the local number to this post office - told me to ask for the delivery supervisor and report it directly to them and request an urgent delivery. I called, repeatedly- the phone just rings and rings and then gets disconnected. Par for the course with this place. Zero integrity or customer service. The USPS should shut this one down and fire them all, I've seen zero redeeming moments about it. I'll continue to utilize other post offices as much as possible. Here's their number if you want to see if they've improved at all: 503.654.1643 Delivery Supervisor

Such great post office. I cant speak for the old post office, as it was closed by the time I moved…read morehere. But, I have been very happy with this location. Hardly ever a line, and if there is, it moves fast. The people that work here are very friendly and patient. Seems to be well run for a post office. Highly recommended

One of the top trending topics in West Linn the past year was the closure of our local post office…read morein the Central Village area. While to many it may seem an outmoded form of communication, boy do you miss this service when it is gone. Suddenly a quick trip while on a grocery run became more of an ordeal trekking to Oregon City. Not only the distance, but that is a very busy location in the best of times. Last month, the post office opened at this new location on the hill in the Cascade Summit shopping center. It is enormous compared to its predecessor and painted in bright orange and blue hues and everything is spacious. In the old post office, you could barely fit three customers inside (pre-COVID). One thing to get used to is the drive-up/drop-off mailbox which is in the parking lot, not connected to the building. While they offer all of the standard and expected services, it does not appear that they are passport processing center yet. While they have standard business hours in the lobby, there appears to be 24 hour access to mailboxes. Although there was a lot of drama associated with the closure of the old location and selection of this new location, I am very happy to have a post office up and running in town.

This place is super small and was pretty busy for 4:30pm. I had an appointment and it only took…read morearound 30 minutes to get a new id + photo. Definitely recommend scheduling in advance if possible.

I hadn't been to DMV in some time and I needed to get a Real ID. I had thought I'd lost my license…read morein another state, and just to log on to the DMV website was a challenge. Once you are in though, it was pretty easy to schedule an appt. Big changes have happened since I was last in one. You can schedule an appt and your wait time isn't too long. Much better system and the process was just so much better!

7 months ago today multiple mailboxes in my neighborhood were pried into and robbed. After asking…read morefor updates "we're working on it" basically has no value anymore. I finally took it upon myself to investigate and see if I could possibly fix it but to no avail the cluster box seems to be a vintage and unrepairable. But I did find out there's multiple websites where the cluster boxes could be purchased and installed within 2 weeks???. I don't get it... The service at the actual place though is somewhat decent. More than half the time I get other random peoples mail, the door says they close at 1:30pm but Apple Maps says 2pm, packages will say delivered but then aren't there. Good place to drop mail with already attached postage though, don't know how much of a silver lining that is lol.

Gary who works at this location on Thursdays was extremely rude and disrespectful. Tried dropping…read moreoff my package and was almost forced to another location because Gary did not want to do his job! I would steer clear of this location altogether he was tremendously lazy and rude, will never be returning I would put zero stars if it allowed me too.

Clean store, useful services (including document shredding), and the staff is always friendly.read more

$2.99 to tape a box?????? Come on!!!! Went to the one down the street... great people and customer…read moreservice was on point. Skip this one and go to the Lake Oswego one to return Amazon. They will treat you so much better than the one in West Linn.

I requested a receipt at the time of dropping off three packages with prepaid labels. I was told…read morethat the mailing label that I printed was my receipt. I didn't stop to think about this and soon realized that the return label was no receipt that shows I left three packages with Mail Room Plus. I phoned Mail Room Plus to ask for a printed receipt and was told that they do not provide receipts for prepaid packages. This feels like porch pirating to me. DO NOT USE THIS SERVICE. Bad, bad, bad.

"Notary is not in." So said the guy behind the counter, who wasn't happy I interrupted his personal…read morephone call.