This is a pretty bad post office, which is disappointing because considering its location, size,…read moreand historical significance, it should theoretically serve as the model for all the post offices in the metropolitan area. I've come here many times to try and buy stamps, and I don't think there's been one (1) time where they've had a full sheet of stamps for me to buy. They either have a half-sheet, 2-3 individual stamps, or direct me to use the kiosk, which I don't like doing. Second, a lot of the times when I try to use the drive-up blue collection box, it's stuffed full to the point of being impossible to even put mail into it. Finally, and perhaps most frustratingly, I had to mail something off after work one day, and dropped it in the outside blue box at 4:58 p.m., just in time for them to come out and collect it. Well, because it was an important piece of mail, I waited in my car for about thirty (30) minutes to make sure that they were going to collect it, and nobody ever came out to pick it up. So, as a result, it's going to look like I did not mail it out in time, when in reality, I rushed to the post office to make sure I got it off in time. The only thing that saves this office from a one-star review is that as a big fan of both minimalist and brutalist architecture, I love the aesthetic of the building. At first glance, it looks kind of ugly, but it gradually grows on you, and has become a signature part of the city's skyline. I just wish that I could say the same about the quality of service. While this post office might be the most accessible to most people, I would try to find a different location, even if it's a little less convenient, if you're able.

Yesterday, my husband and I were out, and I had just finished purchasing a gift for a friend's…read morebirthday. While we were up the street from the post office, I figured I would go ahead and mail off the gift. Never been to this location, so I was thinking maybe the line wasn't long. I was wrong. Had me wondering if people sending off Christmas gifts already! I have to say even though it was full, the line moved pretty fast. As for the customer service, one of the employees who assisted me was rude. I said good morning and all I got was a stare and silence! I am assuming she was in a mood, so all I needed her to do was ship my package:) The place was functional, clean and organized from what I saw. Again, I am not a regular customer there, so I can't speak any further. Long story short, I completed my task, and I was on my way!

This isn't really a great post office. It's not conveniently located, the line moves painfully…read moreslow, they're always out of specific items like international stamps, etc. The staff is friendly enough and I do appreciate its historic significance, however.

I'm always in the area running errands. In addition, since Covid and the closing of the Hampton…read moreStreet post office, this has become one of my go to post offices around the city. Parking can be a challenge when the shopping center is packed. I have either parked in the adjacent parking spaces and walked across or I have circled around and caught one in the front on my lazy days. This post office is small, and in the center of the full-length shopping center, but it is definitely in the cut. In fact, if you are distracted you may overlook it. I like it because most days, if you are lucky, you can be in and out. On the days when it is a line, it moves fairly quickly. The line is single filed from the inside to the outside as their Covid safety precautions do not allow more than 3 in the service area at a time. There are people in the lobby preparing their packages to then get in line or drop off. There is no regulation on how many people that can be in the lobby area. Once you get to the desk in the service area, there's a clear barrier between you and the agent with hand sanitizer present. There is a self-service kiosk here which I've tried to operate multiple times, but I just cannot get it or it does not service my needs. I wish there were more self service options to alleviate the need to stand in line. The customer service is pretty decent here as well. The agents will make you return to the lobby from the service area if your package is not completely ready for shipment. I suppose this is for safety. They do provide you with tape for your package which is extremely helpful. If you have questions, someone will step out to help you. There has been times when there has been only one person working the desk and the line has moved very slow. I either wait patiently or leave and return another time. This is definitely a time of challenge for us all during this pandemic time, so when you take that into consideration, this location is doing pretty good.

I'm always able to get what I need taken care of. It helps to go to a full service location.read more

I've never had an issue with this location. The outside of the building is not well maintained and…read morecould use a little sprucing up. The employees seem alright. I haven't spent a lot of time here.

terrible service, came to do passports with everything ready an hour before it's done, nobody…read morewaiting for an appointment and I go in, get a nasty response from person up front, then after 10 minutes of waiting someone else comes out and says they're not doing walk ins today but they normally are just decided not to today. Didn't realize government agencies just decided not to do government jobs just because like it's some home run business. Terrible attitude and service and needs to retrain or hire better reps. Came in a previous time and my ID expired that day so needed to get a new one, whatever, but the guy seemed more worried about going to Lunch than doing my sister's passport and acted like everything was an inconvenience.

Went for a new passport as the website stated walk-in service available from 11 am to 3 pm. I…read morearrived with a completed application and all required documents and a photo.The passport office was empty ie: no customers and no employee. Finally an employee came but said they were not doing walk-ins that day as they were " just too busy." What?? He told me to try back tomorrow. I went to the USC post office on Hampton Street in Columbia. I was in and out in less than 10 minutes. The employee was most knowledgeable, efficient, polite and pleasant. This post office is open daily from 8am to 2pm and walk ins are welcome all day. PS: The Lexington County Clerk office no longer does passport applications despite what is documented on their website.

This post office is one of the busiest in Columbia. On Mondays and late afternoons, the line can be…read moreout the door. You could be waiting 30+ minutes. They have free Priority & Express boxes/mailers/tape for your items. You can package yourself on-site. They also have other packaging at a cost depending on what your needs are. However, sometimes when you buy your own packaging and factor in the shipping cost, It can be more expensive than using their free boxes. I recommend asking or doing a little research before you decide. This location has many PO Boxes on site in various sizes. There are also mailboxes outside the building and in the parking lot near the road for those who just need to mail a letter. This helps bypass the lines inside. The postal workers are very friendly. I have been coming here for over a decade and enjoy their service and attitude.

Painfully slow, one cashier, two of you're lucky, line out the door quite often, all different…read morehours, all different days. Repeatedly. They need more help. And the awkward How did we do survey on the screen while they're hovering and can see where you tap - no ma'am. What a poor idea for accurate survey results.

This seems like a serviceable enough Post Office. I've purchased stamps a few times here, and the…read morestaff is always kind, friendly, and efficient. It's also a great place to conveniently drop off mail from your car.

This is a horrible place. Employees are incompetent, lazy, dishonest, and rude. Supervisors cover…read morefor their postal carriers instead of making sure they are accountable for their misconduct. They will intercept complaints submitted directly to Consumer Affairs by the 800 number so they can cover up misconduct, will then promise to fix the issue and follow up with you, but will ghost you instead. Higher supervisors will cover for those under them. They are just a huge waste of time and only show a total lack of respect towards customers. They should be shut down - once and for all. My next step is the OIG.

On my way dropping off my Christmas gifts for FHF, I decided to visit this post office as I figured…read moreit wouldn't be crowded. This PO is located inside of a store. There was one person in line in front of me. When it was my turn, the young man behind the counter greeted me with a smile. He was very courteous during our transaction. Also offering a lower price option when I wasn't paying attention to it. I shipped ground instead of priority. Same 3 day time frame, but it saved me $4. If on this side of town and if I need to make a PO run, this will definitely be my go-to location.

This is a convenient location if you just need to mail something real quick. The employees are…read morefriendly. They don't have a wide selection of forever stamps like the full size branches. If you're a stamp collector, this isn't the place for you.

The staff goes above and beyond to make sure customers are top priority. Friendly staff and…read moreatmosphere with efficient service.

Quick and convenient! They are always so friendly and helpful! There is nowhere else I will go for…read moremy my mailing and package needs!

Fast, friendly, most welcoming post office I've ever visited. I never thought I'd enjoy the…read moreambiance of a post office, but their décor is awesome!

This is the place to go for your USPS needs. The owner Hugh and his very competent staff handle…read moreyour patronage cheerfully and efficiently. Compared to regular locations, this contract unit is a far superior operation...try it...you will love it!