I'm writing this in hopes that someone at the Post Office who cares will act on my post and previous posts. I actually googled "Supervisor Culver City Post Office" first because I wanted to lodge a formal complaint about the way I was treated today by the clerk with the Dreadlocks. I can see from previous posts that the supervisor might not do anything... After waiting patiently while the Dreadlock clerk assisted three customers with their various special delivery forms, I presented him with a package that didn't have a zip code on it. I asked him if he could look it up for me and he pointed to all the people waiting in line, as if he wasn't going to take the time to look up the zip code for me. I said, "Oh come on, you can look it up on your computer in a sec." He got really pissed and used the f-word! He then threw the package back at me and for a second I thought he was not going to provide me postage for it. He then told me what the zip code was, but insisted that I had to write it myself on the package. I told him that other clerks never had a problem writing the zip code for me and he insisted it was illegal for a clerk to write on a package. What?? They write stuff on packages all the time! I started coming to this Culver Blvd station because i thought it was less "dreadful" than the Jefferson one, which I just can't even step foot in anymore. But now I have to deal with the surly Dreadlock guy since he is often the only one there. I wish he wasn't so uptight. I am seriously considering going out of my way to another post office outside of the two lousy Culver City post offices closest to my house. What a drag. read more

Long lines and only one person working !!!! Granted that the customer service was not terrible nor extraordinary they definitely need to hire more people to help out! People were frustrated and getting out of line because it moved way tooo slow!! I am giving it 3 stars because the lady behind the counter was helpful and apologetic about the wait. read more

The employees at this post office are horrible. The employee who helped me was on the phone chit chatting with a friend and not paying attention to me when all I needed were stamps. Just before my turn, the same employee refused to help an elderly woman because "its almost lunch and I don't want to have to go get change" (exact words she said). Every experience I have at this location is horrible. Last time there was a very heated and loud verbal altercation with a gentleman and an employee over 1 strip of tape. This location is located next to a VERY busy production studio lot. I find it very inconvenient and highly unacceptable that employees are allowed to not only behave in this manner but also to treat customers like this. The lack of professionalism and courtesy at this post office is a perfect example of why people are no longer using the USPS. I hope something gets rectified at this location, and VERY soon, or this won't be the last of the complaints you get. Im also quite sure this isn't the first. PS - one star, not even half a star. this location sucks. read more

this post office is like a blonde bimbo - pretty on the outside, but totally retarded on the inside. reasons why this post office sucks: 1. limited hours: 9am-5pm. what kind of post office doesn't open at 8?? and only mon-fri? some of have real jobs, hello?! 2. there are two stamp vending machines inside. they are both broken 3. no automated postal center machine. so you have no choice but to wait in the stupid line. 4. the upsell - i thought the post office is a government service. so why are you asking me if i want to pay an extra $11 for express mail, 0.75 for delivery confirmation, etc etc? i just wanna get my package to its destination as cheaply as possible, just like the other 90% of the patrons. on one upside, parking seemed plentiful, and it's super close to my house. but this place is def NOT becoming my local go-to post office. read more

Bad, bad, bad... Not only is place was out of date by about 50 years... It is ALWAYS out of shipping items like flat rate envelopes. It has no mail kiosk so you stand in line for 45 minutes to talk to the one angry person they have on staff, once you get to the front of the line the guy behind the counter acts like you've cut into his bowl smoking break. I thought the first time I went in the guy was having a bad day... Not the case... I guess his job at the DMV fell through or something??? USPS needs to get their stuff together... There is a reason they are losing billions each year. I recommend buying stamps ahead of time and find a drop box or a Fedex store nearby and avoid this place. It's worth the extra $... Remember, it doesn't cost a whole lot of money to have a little class... read more

BEWARE! This post office and the others located in Culver City will not scan your pre-paid labels into their system at the desk. At most locations throughout Los Angeles, the desk attendants will scan your package into the system (which is reflected as "Accepted" in online tracking), and often they will give you a receipt to reflect this. I was told today, while the only customer at this location (never seen it so empty), that the Postmaster has instated a rule that they will not scan packages into the system if you request it as you have received a discount by printing postage online and his employees shouldn't have to work extra because you have received this discount. Bizarre, to say the least. Won't ever be coming here again, that's for sure! What a waste of time. Oh, and btw, the only reason I am adamant about having these scanned in at the desk is because when I mailed the same packages a few weeks ago by dropping them in a blue box with prepaid postage, they never made it to their destinations! LOST. I had to file insurance and make new product for my customers, and I really don't want that to happen again. read more

get some fire under their butts to make them move faster.... I pay these people for their service or lack of... this is unnacceptable. I love this old historic post office and to see it like this breaks my heart. Get people in there who want to be there and actually want to work read more

To those who don't understand the bad reviews or who assume those of us who have had bad experiences here are just "entitled" I suggest you read some of the experiences we have had. I'm glad for you that you where not subjected to the treatment we received. I was mailing a book and the entire interaction I had with the staff was awful. The person was actually so rude that I told him that there was no reason to be so mean. That's all I said. The guy was being a total jerk. When I said that he lost his mind. He held my package over his head and said he'd talk to me any way he wanted to or I could go to another post office. I was stunned and said well I guess I'll go somewhere else then because no one deserves to be spoken to the way you have spoken to me. While I'm saying this he jams my package back through the bullet proof glass so hard that he tore the packing material off of the book and said "get out." I've been going to the Mar Vista location ever since. I mail stuff about once a week and I have NEVER had a bad experience at the MV location. read more

If there is a minus star i would use it. I am sure there are some lovely ppl at some postoffice somewhere but most of the time its frustrating coming here. Negative attitude and non-existant customer service. They will do absolutely the minimal to help you. I even had 1 woman straight out said she cannot help me with some simple 0 effort request. How lazy do you have to be seriously? read more

If you think the post office located at 9420 Culver Bl is bad then please don't go to the PO at 11111 Jefferson Bl Culver City. The employees put their hands in your face if you ask them a question. If you call they hang up on you. They loose your mail I'm contacting the PO General in DC and Im contacting Congresswoman Karen Bass. Filing. Formal complaint. This is not fair to tax payers these employees should be gored read more

17 people in line and two clerks behind the window. Next time I'm just driving to a bigger post office.

I know it's just the post office...but this location is the absolute worst. If you have time, go to the location by LAX. Always understaffed and Keith Benton has an attitude problem. I wish I would've thought quicker on my feet and filmed while he argued with a coworker, and when a customer asked if someone would come out and help us, he paraded out and said "No!". Seriously, avoid it all costs. read more

Wish I could rate this -1 stars. Lets talk about customer service for a minute..The guy with the dreads is extremely rude. He gets even more rude when you don't understand what he is saying to you. Worst post office experience ever. read more

This PO has the worst customer service at the counter and on the phone. If you call the number it will just ring until you get disconnected. After 10 tries someone does pick up but one second later cuts off the call. I ended up having to drive from Pasadena to Culver City because they refuse to take calls. Yeah for our government in action...... read more

Seriously, my first two visit was awesome. I only had a couple of people in line ahead of me during my visit. I then thought to myself, why all the bad yelp reviews....then on my third visit here, bam! The line was as long as the DMW non-appointment start here line and it had about 25 of us all waiting to be served by...wait for it...wait for it....ONE, yes 1, numero UNO post office clerk in the whole entire post office. One clerk for the whole building?!!! Really?!!!!!!! I think my over usage of the exclamation points here are totally justifying my frustration for the totally incompetent supervision whom had the freaking brains and thought that ONE freakin' customer service clerk would be plenty help to served the entire community's need!!!!!! Serious, the wait was over 30 minutes long. I think my 5 O'clock shadow started it's process early that day, seeeesh. If I didn't have an urgent need to ship my package, I would have left a long time ago. Now I totally do not support going postal.....but like Chris Rock said...."But I understand...." Just sayin'!!!!!!!! Peace. read more

I know that I rarely go to post offices, but the experience was one of the more painful. There were probably only 6 people in line in front of me, but since there was only one person working, I stood there for at least 30 minutes. Then I got to the front, only to be told that I needed to fill out a certain form that could be found by the door. I left line, filled out the form, waited in line...again...after about 20 more minutes, a second person opened a window. When I got to her, I handed her form, only to be told it was the WRONG form. That the form I needed to fill out was only behind the counter. She handed me the form, which I filled out and thank goodness by then, the line had disappeared. Perhaps I just showed up on the wrong day, but I hadn't planned on spending over an hour trying to mail one package. To end it, I thought my experience was bad, until the girl in front of me (who had to have been waiting at least 30 minutes) gets to the window and asks for ONE STAMP! All the stamp machines were broken and apparently have been for a while. read more

in honor of the holiday season, when we're all stuck at a post office somewhere, i feel it's my duty to pass on to Yelpers in my corner of the world some knowledge about area post offices. these reviews are based on 10+ years of living in the area and frequenting these branches regularly, and are NOT about delivery, just ease (or lack thereof) with postal business. contrary to some other reviews, this is not the worst post office ever. that's the Jefferson one. but i digress. the second star is basically because they do try. bless. the parking is okay, and at least sometimes they have a human there that actually wants to be helpful and vaguely friendly. however. the line is usually long, and often there is no discernible reason why it is moving at a glacier's pace. the lobby is often disorganized and out of supplies; the P.O. boxes share the space and so often the line gets in the way of those customers, and when no one is taking care of the package drop, it can get really crowded in there. if you must USPS, get thee to the Palms Station on Motor Ave. (read my review if you wish to know why). read more

One HUGE star for the guy with the dreadlocks! He is always extremely nice and helpful...but negative one million stars for everything else. There used to be a super sweet older lady that worked there, but now there is another older lady that just hates people, hates to answer questions (had no idea what a flat rate envelope was....I mean really???) and hates her job! This is the closest and most convenient post office to me but I am going to have to start going somewhere else! :-) read more

Hate to post bad reviews but when the post office become the DMV?? Not friendly and had such a negative attitude I just wanted to mail a box and was so shocked by the attitude by the staff. I needed some tape and they just gave me attitude and luckily someone in line let me have their extra tape. I then went to tape my box and a lady that works there came to move a cart of boxes that had boxes overflowing. I was tapping my packages a few steps away and she rudely said "you better move or they are going to fall on you." I was trying to move and she rudely moved it without giving me time and boxes fell to the floor and said "you see you better move." Was livid! Why didn't she remove the boxes on top first and then move the cart. The staff is so careless and do not properly take care of others packages and are so rude to customers. Beyond disappointed !! read more

This post office is abysmal. So called "confirmed" deliveries have been missing for weeks. There is no oversight and they offer essentially nothing to remedy the situation. Avoid at all costs. Have online purchases shipped to a friend, unless you can confirm that a different service will deliver the order (keep in mind the UPS/FedEx habit of transferring the item to the post office for final delivery). Now I'm just hoping I can get refunds. This many items can't just disappear into thin air. Shame on this awful place. read more

Twice now I experienced horrible service at this post office. Today, I was in line to send off a letter as I watched how the one attendant at the front slowly addressed each person needs. I was fine waiting, I understand that he was busy and the only one helping people. What threw me and others off was when he just left his post with out saying a word and did not return until 15 minutes later. No one knew what he was doing and no one else there was working the front. As he returned, he had a furious look on his face and in a deep, annoyed tone he called for the next customer. This ended up being a nice middle aged woman who had a medium sized box that she wanted to send. It was by the door where they pick up the packages along with many others. He walked over there with a cart, looked at the box which had arrows pointing upward indicating that it should be facing that direction. Then, he gave this woman a deadly stare for a few seconds and while still looking at her, reached down and picked up the box. now instead of placing it on the cart, he decided to throw it up in the air where it landed upside down. I was surprised that she did not say anything to him but she was clearly confused and shocked. I wish that I saw his name tag but it as flipped around. Instead, I will describe him. He is a man who looks like he is in his mid forties with long dreads and a receding hair line. He seems to be one of the few that work the front so if you see him, I would turn back and use another location. read more

So I went in to this post office, a complete awkward mess. I have never mailed a boxed package before and had no clue what to do. It didn't help that I went in like 15 minutes before closing and was even more nervous about mailing it on time. The young black lady who was working and assisted me was more than helpful and patient. Thank you so much for everything! I hope my awkwardness at least amused you and wasn't too annoying. read more

Fuck you. Useless fucks. No self drop off, spent 5 minutes trying to get someone's attention to confirm, totally ignored.

What a miserable bunch. It is obvious these people hate their job and maybe their life. They have zero interest in customer service. From them we get aloofness, no eye contact and attitude. I hope the internet puts USPS out of business so these pathetic excuses for humans can go lie down in front of their iPhones and get out of my face. read more

I tried being nice with two stars but this is about my limit when my box rental is up I will not be renewing my box rental. I needed to pay my box rental in August I was a few days late due to traveling they close my post office box and then they marked it as undeliverable so when I did go to pay my post office box and renew it they didn't take the thing off the back of my post office box that said I wasn't able to receive mail and for the last month-and-a-half I haven't been able to receive my mail! Even though I've been paying for this service that I am not getting so my money has been returned to Sender the checks have a Return to Sender feet added to them I'm now paying for a post office box that I'm not getting the service for and I'm paying for my check to be returned to Sender because of their mistake and this is two separate occasions where this is happening this is unacceptable business practices somebody should call the Better Business Bureau on these Rejects read more

Why tf does this place have such low ratings?? Parking's a breeze right out front, 3/4 times there's no line, and the workers here are fast and helpful. Stop hatin'. Or suck it up and pay extra for FedEx. Entitled people are the worst. read more

It's a post office guys...it's supposed to be a miserable experience. But the line here moves fast, there's parking, the people that work here are nice. This is my preferred post office location. The only thing they don't have which is a bummer is an automated machine so you can weigh and stamp small packages and envelopes. read more

Dont get all the bad reviews. Not only does this operate as well as any other USPS office, but the staff can be particularly nice. I had a post mark deadline and got there as they were closing. Not only were they patient while I filled out all the paperwork, but upon checking out and realizing I had forgotten my wallet, the teller "lent me" the $4.00 charge so I wouldnt miss my deadline. AND in case you are wondering, I did go back the next day to clear the tab! Thanks for the kind service, Culver City PO read more

I dreaded even going in there this morning because I know how horrible it is, BUT I needed an answer to a critical question about the hours to access po boxes and their phone line was constantly going to a busy signal. There were two agents. A woman and a guy with dreadlocks. The woman was helping another customer, and may not have even seen me because she was at the opposite end of where I was, but the guy saw me several times and was talking to the woman while she was helping the customer but never even acknowledged me much less helped me. RUDE. Even after the customer left, the guy never told me to go to her window and her light never went on, so I walked over. She had a mouthful of food and didn't apologize or laugh it off, but she did talk to me with her mouth full. Speechless. I asked if the po box access hours are really as limited as what I read online. She said the hours are posted on the front door. Oh and when I told her that the only reason I was even there in person because I was sick was that I had called dozens of times only to get a busy signal, with her mouth full, she said she didn't know anything about that, that she was sitting right there and her phone hadn't rung. I'm quite certain she hasn't notified anyone of a phone problem. It really seems to me that both of these agents should be fired and replaced by people who would appreciate having a job. In the meantime, I'm taking my po box business to Culver Mail Box where they are more expensive but friendly, helpful, and go the extra mile. Oh, and they provide 24/7 access to po boxes. That equals "worth it" in my book. Do NOT go there. Omg so awful. read more

Seriously, just don't bother going here. If this office is going to have one person on staff, with a backup of ten people, how about investing in a postage machine? I did not wait around long to determine whether the staff was rude or not. Instead, I took my packages to the nearest FedEx, and was in & out of there in 5 minutes. read more

Not friendly or helpful. I came to drop off pre-address (postage paid) packages and needed them scanned so the receiver knows they have been shipped. I have done this many times, but this was my first time at this post office, and it will be my last time coming here. The teller was rude, telling me, "we don't scan them, they do that at shipping." I'm sorry, in shipping? So I said, "oh I have always brought them to teller who scans them for me, so I get a receipt and l know they are being sent." There were two people in line, I guess customer service is not a top priority. I ended up taking my packages with me and will take them to a USPS where they will and CAN scan them in front of me. To me this is unacceptable and lazy. read more

Dirty. No APC. no staff on Saturdays. very odd inside, I could tell something was mulling about behind the PO boxes. kinda scary.

0 if I could. All I asked for was a piece of tape to secure a box I needed to send out ASAP and woman couldn't be bothered.

Culver City has so much to be proud of. Unfortunately this post office isn't on the list. Such a beautiful old building. Painfully slow staff. But, that's not the worst: when service is good I can live with the fact I'm spending more time than necessary. The staff working at this post should be replaced. Without any exception, they're rude and don't show interest in their jobs. If you don't like your job: leave. There are so many people out there who are unemployed and would like yours. Culver City should seriously take action when it comes to this post office: it's a disgrace. My boyfriend rented a mailbox to constantly find other people's mail in his mailbox. He told the staff who just threw the mail out. This is just one example. Culver City needs new post office staff. read more

A-ok. I hate coming here because of the parking and lines, but the clerks were better than usual for a USPS office. Don't expect coming here to be a pleasant experience, but hey, it can get way worse than the Culver city USPS branch. Our tax dollars at work. read more

The customer service at this post office is atrocious. I still don't understand why people choose a career in customer service if they don't like other people. Makes no sense to me. Anyhow, I needed to overnight something today, so I waited in a long line, and then when finally my turn, the lady at the window pretty much scolded me for not having the proper label and told me to get out of line and get one. She seemed very irritated and angry. So I filled it out and then waited by her window as I was not going to wait in that long line again - so when I was up again I gave her my stuff as quickly as I could as I wanted to get out of there. When it was time to pay - she asked for my credit card and got very upset that I was trying to hand it to her instead of sliding it through the window. She gave me even more attitude for that. I don't know if all the employees are as disgruntled as this older woman, but I sure hope not. Perhaps she needs a vacation to chill out or should maybe find a job where she is not dealing with others? read more

I only go here when i have to because it is so convenient but most of the time they have a really long line with only one or two employees at the window so if you are in a hurry make sure you come on an off peak time! read more

If I could give this place absolutely no stars, I would. For my birthday, my family paid extra for a package to be delivered the day before. It had a signature confirmation and I wasn't home so it wasn't left. I requested online for it to be redelivered the next next (my actual birthday and a Saturday). After seeing my mail carrier in my complex, I waited and waited, and did not receive my package. Took another peak outside and the mail truck was gone. I called the Post Office and they said it was there. I went up there, waited in line, provided my necessary identification and then the guy went back. He brought out a package that was for me, but I said I should have had a big box. He said he couldn't find it. He went back and looked, and brought back another package, for someone that was not me but lived on my street. He got irritated (like I told him to bring out the wrong package) then went back and looked again. Once again he could not find the package. I explained to him that someone had already said it was there. He said there was nothing else he could do. Now I'm pissed, it's my birthday, and I know my parents paid extra for the package to be there on time. Plus, the next Monday was President's Day so I couldn't get it until Tuesday. I left and called my mother to vent. She's now pissed and calls up there. She makes the man stay on the phone until he finds the package, which according to him, wasn't in the right spot. My mother told him that she didn't pay $20 extra for the package to sit in the wrong spot. I went back up there, and the man didn't even have the nerve to show his face. He was to me in person and rude to my mother on the phone (she had put me on 3-way) I absolutely hate the USPS. I have vowed never to use them again for packages but I ordered something online that I desperately needed and this was my only option. I noticed when I was tracking my shipment that they required a signature. I knew I wouldn't be home for it but I would the next day. I scheduled for it to be redelivered, and guess what? It wasn't delivered again. I am so tired of this place and USPS. Now I have to get up early and go out of my way to pick up a package. They suck beyond belief. read more

After reading people's negative reviews I had my reservations about going to this particular post office. Seeing that I am new to the area and it is near my home I thought at least give it a chance. When you first walk in it is a very distressing feeling because the counter top where envelopes and slips are kept is messy and their is about 15 people waiting in line and only two clerks. But, to my surprise it moved very quickly and I was next in line and was going to be served by the clerk with dreads that everyone has written about. I only needed two stamps and hesitated to asked if I can only buy two stamps vs. a sheet or booklet. When I did ask him, he answered in the most cherish way that I could buy as many or as little stamps as I want. After my simple purchase, he offered if their was anything else he could do for me, I responded "No Thank You" and in a very professional and business like manner he said "Your Welcome, have a great day!" On my second trip there and again going to be served by the gentleman with the dreads I found him most helpful and taking extra time to answer all my questions with extreme patience on his part. So, please give it one more chance and post your experience it might be a pleasant one to your surprise read more

A bazillion negative stars. The employees have such terrible attitudes, it was enough to ruin my perfectly good day...all over the fact that they wouldn't let me borrow a pen. read more