The staff is always exceptionally friendly and helpful. It's a United States post office, what more…read morecan you expect?

Sub par experience especially as I've been dealing with different carriers during the holiday…read moreexperience. What ultimately bothered me was that they don't even have a mechanism or the desire to help you print their own labels. I do not drive and so being told they don't have the ability to print / scan a USPS label that was emailed to me and that I'd have to commute to a different place to print ultimately turned me off. Thankfully Office Depot was able to accommodate me by printing, packing, and shipping, all in one spot.

There's several places marked as Post Office and you show up and it's only a pick up place, or…read moreother issues, ect.. so I just wanted to share that this is an actual small post office at the end of the shopping strip. The doors make it look a little scary- but you walk in and you'll see a ton of PO Boxes and then you turn right and see the small little post office. The staff were really nice and I was in and out within 2 minutes. Overall great little hidden post office !

This is the second time I have been to this post office and there is little to no wait, it is clean…read moreand everyone is super nice. I don't understand why they don't have a higher rating. I give it five stars!

My package was supposed to be delivered todays July 21, 2025 in Maryland as a priority mail,…read moreunfortunately my package did not move, it is still in Dallas. This is not the first time, it has happened a lot of time. This is a bad customer service.

This location was not listed on Yelp. I found it on maps & I'm glad I did…read more The employees at this location were like a breath of sweet smelling fresh air in comparison to the other locations I have been in lately. I sent a Priority Mail Overnight by 10:30 am envelope. No muss. No fuss. I was reminded that if a delivery attempt is not made by 10:30 tomorrow I am entitled to a refund....nice touch. Wish I lived closer.

The military was having a deployment ceremony for the soldiers being deployed on 1-14-2022 this…read morePostal facility would not allow the soldiers to park in the parking lot after hours. Instead it threatened our military and told them they would be towed if they didn't move their vehicles. What kind of support is that?!

I have fought with this location ever since I've moved to the neighborhood in early 2025. Have had…read moreto hold my mail due to issues with my apartment complex, and the staff NEVER can find it. I've had to talk to the station manager MULTIPLE TIMES just to get gaslit about mail I've confirmed has been received (via USPS informed delivery emails). Staff is never consistent in their knowledge and couldn't care less. This location needs an overhaul!

I got here at 4:55pm with some documents to send off. The lady there laughed and told me I need to…read morecome quicker and was rude because they close at 5pm. It doesn't matter if I had gotten there at 4:58pm, if you do not close until 5pm then there shouldn't be an issue. They need to change the closing time on the website & door and lock the doors to 4:55pm if its a problem coming 5 mins til close. Terrible customer service. This isn't the first time this lady has had an attitude while servicing me.

Came to ship a package. Process was quick and easy. Staff was helpful and friendly. Didn't have to…read morewait long at all. Prices were standard. Everything got sorted out without any hassle. Overall, a smooth experience. Would use again.

Employees are friendly and efficient. Normal peak times should be avoided. Self serve can handle…read moremany postal needs, but it requires some effort to learn system.

I used to dread going to post offices. I associated them all with long lines and since I don't ever…read moreseem to know what I'm doing in a post office (lol), I usually get to the front and have to be asked to do something else, wait on the side and then come back to the front to finish my transaction. Well not here! I don't know if anyone knows about this location or what, but every time I've been here, it has never been busy and the staff are really helpful! No dread here. Great location for sure and always happy to go back and take care of post office business.

I stopped going to this post office when a front desk clerk accused me of not wearing a mask, when…read moreI had one on, in front her. She even called the manager, but refused to make any accusation in front of him. So, I just said to the manager "I didn't ask to talk with you". So, the manager looked puzzled, and returned back to the operations area. Honestly, how do people like that get hired to be a front desk clerk anywhere ? I wish the post office would review the security camera. I think they have a nut working at the front counter.

USPS should stand for United States Passport Service! They were outstanding! Have you gone to get…read moreyour very first passport? Seriously, you have to go in person and most places want you to make an appointment and/or take off work. The Mesquite USPS is one of the only places that takes walk-ins on a Saturday AND takes photos on site. I called ahead and I'm glad I did becuase there's some things you should know. 1)There is a sign in sheet and they yank it at noon. Everyone on the list will be served. The whole she-bang shuts down around 2ish. 2)They do have a copy machine and photo machine there so you do not have to make umpteen billion copies of your drivers license trying to get both the front and back on the same sheet of paper. 3) Bring a book, sweater and snacks. You will be there a minimum of two hours. They two folks working the passport line were nice and worked really fast, it just takes a little bit. We were getting passports for myself and the munchkin. Note--KIDS UNDER 16 REQUIRE BOTH PARENTS TO BE THERE TO GET A PASSPORT. She will be doing mission work in the Domincan Republic this summer unless I freak out and say she can't go becuase the island is unstable. Either way, we will both have passports.

Extremely disappointing customer service. A line of people including me waited for over an hour for…read morepassport services. Right at 3:30 PM, an employee finally informed the entire line that they would only accept four more people and everyone else needed to return another day. This announcement should have been made much earlier rather than letting people wait for an hour for nothing. There is very little regard for customers' time, and the staff was unprofessional and dismissive when asked basic questions. I would recommend going elsewhere for passport services these people do not care for you or your time.

I had to get some packages out and it was late in the day. This was the only place I could get to…read moreon time. They were open until 530 which is great. The gal at the counter was friendly and that was a welcome greeting at the end of the long day they're a little hard to find because they are back on the road through the fence, but if you follow your GPS accurately you'll be able to get in and see it.

Felix is a competent employee that gives great customer service. When he assists me, I know I will…read morebe in good hands.

Really bad service there's literally only one person that can help and there was a line of 5 hire…read moremore people before opening smh

Erwin and Natasha did a phenomenal job! I was extremely impressed with how friendly they were. They…read moregot me in and out! Do not listen to these reviews. They are doing a great job.