I bought a very nice office chair and was pleased to find they were having a chair sale! Chairs…read morewere discounted around $50 or more and they have a very large selection. We were asked twice if we needed help so customer service is still pretty great at his location, theyre nice and helpful here! Anyway, 2 weeks with the chair and it is comfortable! Bought myself a lazy b office chair and now I dont feel so bad spending a lot of time in my office, its relaxing in there.

I had an incredibly frustrating experience at the Staples Evergreen location in Everett…read more UPS notified me that an important package was being held at this store for pickup. When I arrived, I showed the tracking information confirming it had been delivered there. The manager briefly looked for the package and immediately told me it wasn't there. I explained that it may have been misplaced or mixed in with other packages, but she repeatedly insisted it wasn't at the store and made no apparent effort to investigate further. Since I urgently needed the package, I drove to the UPS facility and was fortunate enough to speak with the driver who had delivered it. He even showed me confirmation that the package had been dropped off at this Staples location earlier that day. I returned to the store with this information, but the manager still insisted the package wasn't there. Eventually, after being told I could look myself, I checked the Amazon drop-off area and found my package there. Not only had it been misplaced, but the package was already opened. What bothered me most wasn't the mistake itself--people make mistakes. It was the complete lack of effort to help, the dismissive attitude, and the refusal to acknowledge that the package might have been misplaced despite clear evidence that it had been delivered. Even after the package was found, there was no apology or accountability. Instead, I was told to leave the store. This was one of the worst customer service experiences I've had. I hope Staples management takes customer concerns more seriously in the future.

Honestly, I would give ten stars for the amazing customer service at this FedEx if I could!…read more I realized I had forgotten some print assets that I needed for an event all the way back home in Fife, and needed them QUICK. With just a couple of hours of wiggle room I tried to place an order with this FedEx online and was seeing that pickup wouldn't be available until the next morning. I gave them a call and asked if they could potentially have my order done in the time frame needed. They were a little nervous about the turnaround but much to my happiness, they were able to pull it off! The team here was on top of the order and so helpful over the phone and saved the day. I'm never out in this area but highly recommend using this FedEx if you're a local.

They go above and beyond and actually seem to care about their jobs and providing great service…read more Definitely recommend

The employees at this location are the nicest I've ever experienced. Doing Amazon returns here is a…read morebreeze. I will always choose this location when possible!

Taryn was outstanding in helping me print,notarize and fax. Which had been cause me alot of stress…read moreand worry but she took control and made the whole thing super easy and done quickly. I would gladly recommend family and friends to her store.

I rely on this location to go to when returning Amazon items. I'm very thankful for this location!…read moreThe staff are very nice and very helpful every time I go there. Thanks, UPS store!

UPS was supposed to deliver my paid package to the UPS Store in Lynnwood, Washington. Instead, the…read morecareless driver delivered my paid package to the UPS Store in Everett, Washington. Those are two very different locations. What transpired is what really matters. UPS was not willing to correct their mis delivery. Instead, I was supposed to accept the loss without complaint. I attempted to contact the UPS Store in Everett several times. They refused to answer their phone and talk to me. On the other hand, the manager and her staff at the Lynnwood UPS Store spoke with me trying so hard to help out. Those were nice folks and quite professional. I can't say the same about the people at the Everett UPS Store. They showed that they were unconcerned and did not have the time of day to help resolve this blunder. As for the dismissive attitude of the Everett store--piss on them.

Hello, I've had wonderful experiences with FedEx nearly every time.! I missed a delivery and needed…read moreto look up the address to pick up the package and noticed they have very bad reviews. This really surprised me as I ship very expensive, non-replaceable items many times every month AND I NEVER HAVE HAD AN ISSUE! Thank-you FEDEX and all your hard workers for always doing such a great job! I always ship my packages 2nd day w/ signature and insure it for its value up to 3000.00 dollars. If it's over 3k I feel like it makes the package very tempting for theft so I never show its value over 3 thousand. I may be crazy but I believe the 2nd day insured shipments get special treatment. I've used this strategy from day 1 and as I stated before, I've never had an issue!! I just wanted to take a few minutes to thank FedEx for all the successful deliveries! Keep up the great work! From what I've been hearing in our community FedEx is quickly becoming the standard in hi-end shipping! Thanks again!

If I could give zero stars, I would. Every single time I see that a package is being shipped…read morethrough FedEx, I brace myself for problems -- and like clockwork, they never fail to disappoint. Their delivery drivers repeatedly mark packages as "delivery attempted" without ever trying -- no knock, no call, no ring at the callbox, nothing. I've been home all day waiting for deliveries only to find a "missed delivery" slip on my door. My apartment complex even allows drivers to leave packages at the front office or get lobby access to deliver directly to units, yet FedEx consistently ignores these options. It's painfully obvious that many of their drivers just don't bother to attempt delivery when they're behind schedule -- they'd rather click a button and move on. I've contacted FedEx multiple times, and while customer service agents are polite, nothing changes. Meanwhile, UPS and even USPS manage to deliver to the exact same location without any issue -- every single time. At this point, FedEx is the definition of unreliability. If you want your packages delayed, lost, or falsely marked as undeliverable, use FedEx. If you actually want your items delivered, go with UPS or anyone else.

The man is off putting. He was unwilling to tape up a box for a return. He's not helpful…read more We used to come here all the time. I will be avoiding it in the future.

Poor service. Had mailed a package and it was returned because they did not know what they are…read moredoing. I had to express mail the gift, they would not even credit the 2.50 I spent the first attempt. Assistant mgr Sarah would not even apologize for the mistake.

The greatest UPS store ever! Each customer is assisted by the awesome workers employed there!…read moreThey've helped with finding affordable solutions for my mail and packages- both coming and going. Each and every time I feel the service is Respectful- Patient- Welcoming- Helpful- Fast- Fun! Plus love the convenient access and location. The employees are cheerful, friendly, competent, and seem to love their jobs. I have been to many other UPS locations and now make an effort to go to this Mukilteo one even though I live much closer (like super close) to another. Hey other UPS store managers, send your employees on a field trip to this location so they can watch and learn from the best! Excellent experience each time!

Above and beyond customer service by Ilona. The service will keep me coming back for Amazon returns…read moreand all my mailing needs.

Super friendly and helpful. Been going here for years…read more They have a good selection of boxes and stuf. Once I forgot tape to close a box and the lady at the counter taped it up for free.

spin the wheel and try your luck some days are good…read more Some days are bad. The owners apparently don't follow their sign on the door and open later. I walked in to get a month worth of mail. Nothing in the box trash all over the floor. I'm beginning to wonder if I made a right choice in choosing them.