Very pleasant experience. Questions that I had were answered. The teller appeared to be over it…read morewith the previous customer but she was good with me.

I have had nothing but trouble with mail service both being delivered and mailing for a very long…read moretime.My route carrier is very good but when she's not on forget it,I have had serious mail from the Social Security Admin never show up and much more.Complaining does no good

I really love this post office. If you hit it at the right time, you'll be in and out in a matter…read moreof minutes. The staff there are so helpful and knowledgable- special shoutout to Joe! He's really the best! I often go out of my way to get to this post office because of how helpful they are.

The Cochituate branch of the USPS is one of the best, if not the best branch that I have been to…read more The are knowledgeable, thoughtful, polite and courteous. I go there even though there is a post office closer to my house. Keep up the good work!

Decent store-front post office but there is no lobby after hours and no automated vending machine…read morefor selling stamps. Looking through the locked door, there are post office boxes and what appears to be a well-stocked counter next to a rope line. There's better.

Probably the worst usps I've ever been to. Was drastically overcharged and forced to do the clerks…read morejob for him.

To echo comments below: At a recent visit, I was very impressed by how extremely rude the older…read moregentleman at the counter was. I understand people can have a bad day, but I have never been treated so poorly anywhere. Perhaps he is ill or his home life is terrible, but if he can't act professionally (not kindly, just professionally) he should retire or take a leave. I think there are plenty of folks out there looking for work who could do a decent job. In addition, hours for this branch online and even on their own phone recording are listed as 9 - 5, but they close every day in the middle of the day; this needs to be updated.

Echoing the person above, I also feel strange writing a review about a post office but I honestly…read morethink its necessary at this point. Any time I step into this building and need help I am instantly met by a rude man who works behind the desk. Not only is he condescending, but acts as if I am an inconvenience to him. I've had this same experience for the countless years I've been going to this post office but today has been enough. I entered the doors at 2:01pm to drop a package off for Poshmark, I warmly greeted him hello as another guest left and was responded with "I'm closed" no hello or anything. The doors weren't locked yet and there was another person in the area. The interaction continued with more rude comments and it was actually astounding to me that human beings treat each other like this. His rude demeanor is not appreciated and should be addressed by his superior.

I've had nothing but wonderful experiences at this location. From bus pas laminating, copies to…read moreshipping, they are very kind and personable.

I can't believe no one has commented on this previously. First of all, the hours of operation are…read morewrong although it wouldn't surprise me if they only worked 15 minutes a day. This branch must have a criteria that you need to be slow af to work there. They generally have one person at the counter who has one speed - backwards. The line is always out the door. They don't even have a dispensary for stamps so you need to join that line just to buy stamps! Staff is totally unhelpful and it bear repeating - SLOW. You'll get served quicker if you drive to Framingham - even including the drive time.

Convenient downtown location with good staff, but there is always a line. They need more clerks.read more

Only the man is nice, otherwise employees always have a negative attitude. Even when customers are…read morenice, there interacted with a rude attitude.

This is the slowest USPO I have ever been to. I use it when I have a nearby errand, but prefer…read moreWayland. The workers take excessive time with packages. Avoid it if you can

Mon-Fri 9:00am - 5:00pm Sat 9:00am - 12:00pm…read moreSun Closed Small post office on Route 20 by Whole Foods. The front desk guy is really nice and very helpful. He's good about helping find the best/cheapest way to send a package.

Great post office. Small. But the staff is friendly and will actually help you find the cheapest…read moreway to ship a package.

Easy enough to step in, wait in a short queue and buy a half-dozen postcard stamps here in Natick…read more The office is tidy, the clerk was helpful and efficient, the transaction was speedy. I have no complaints at all. [Review 9995 overall, 1575 of 2018.]

I lived in Natick for many years and this was unequivocally the worst post office I have ever been…read moreto. The employees were extremely rude. However that is no longer the case. The employees there now and helpful and courteous. It has made a completely turnaround and I no longer dread going there.

My experience at this store was absolutely terrible. I spoke with the owner of this store, his name…read moreis Arvind, and he was incredibly rude to me and telling me I should stop threatening him. I had gone to the store to do a return for a purchase I made through a third party vendor. I was returning the part and gave them the address to use. The agent at the UPS store entered the address and told me to click the OK or continue button a few times on the screen. I followed her instructions and clicked those buttons. We later found out that the agent had entered the wrong address, because a week later I got a call from the UPS store telling me that the shipment had been returned to them in Natick as undeliverable. It was at that time that we found out that the agent at The UPS Store had inputted the wrong address and had missed putting in a six for the number of the street. When I spoke with the staff at The UPS Store, the manager and then the owner, both told me that I would have to pay to have it shipped again even though it was the agent who had typed in the address incorrectly. They explained to me that because there was a step on the screen that required that I verified the address that it became my fault and not the agents. Of course, this was not the case because the agent had told me to just click OK and continue. The owner then proceeded to explain that he had looked at the CCTV footage (this is weird by the way that they have CCTV to try and prove customers wrong, it goes to show how many complaints they must get!) and in the CCTV it showed that I actually verified the address and thus again it was my fault and I would have to pay to have the item shipped again. So even though I had just done what the agent said (click continue and ok), they were still blaming me. So I guess we're getting to the point with our society where when you go to a restaurant and you place your order with the waiter, that the waiter will have the customer read the order from his pad to make sure that he has not made a mistake. And if you get the wrong food now it's your fault and you have to pay for a new dish. Or maybe when you go to the doctor and they write a prescription they will have you as the patient read the prescription to make sure it's the right one and then if you get the wrong one because you read it incorrectly and it ends up causing you harm the doctor isn't at fault because it was the patient who is required to verify what the doctor has done. It's funny I don't see other businesses doing this sort of thing but only at this particular UPS store. By the way it would have cost The UPS Store $16.00 to ship my item again but they decided saving $16.00 was more important than a happy customer. I'm done using The UPS Store and will start using FedEx instead. I am looking forward to the response from the owner where they take absolutely no responsibility for anything and just blame the customer, like they've done on every other poor review here.

Great service . Always busy . Make sure you have your packages ready to ship . It cuts down the…read morewaiting time .